IGT
3rd Floor 10 Finsbury Square,
London, EC2A 1AF,
United Kingdom
London, EC2A 1AF,
United Kingdom
44 20 3866-1240
Leisure and Hospitality
IGT Technographics
IGT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IGT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10500 IGT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IGT has purchased the following applications: FIS GETPAID for AR Automation in 2005, SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2018, Valsoft DPSI iMaint CMMS for Computerized Maintenance Management (CMMS) in 2004 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IGT is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IGT revenues, which have grown to $4.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IGT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IGT Tech Stack and Enterprise Applications
IGT ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2005 | 2005 |
In 2005, IGT implemented FIS GETPAID as its AR Automation platform to centralize accounts receivable processing and support invoice presentment and cash management workflows. The deployment established FIS GETPAID as the primary AR Automation application for handling receivables, collections, and cash application across corporate finance functions.
The FIS GETPAID implementation was configured to include invoice presentment, automated cash application, collections management, dispute tracking, and reconciliation capabilities consistent with AR Automation functional patterns. Configuration work focused on rule based matching for remittances, exception routing for unresolved items, electronic invoice delivery, and automated reconciliation routines to reduce manual posting.
Integrations were implemented between FIS GETPAID and SAP along with other IGT software and systems to synchronize customer master data, payment remittances, and ledger postings. Data exchange patterns included file based interfaces and ledger synchronization to ensure AR balances in SAP reflected transactions processed through FIS GETPAID, supporting subledger to general ledger alignment.
Operational ownership rested with corporate finance and accounts receivable teams, with governance implemented around standardized approval workflows, credit hold rules, and dispute escalation processes. Documentation, training, and process alignment were used to embed FIS GETPAID driven AR Automation workflows into existing IGT finance operations.
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Expense Management | ERP |
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2014 | 2014 |
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IGT HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018, IGT implemented SAP SuccessFactors Employee Central Global Benefits to centralize employee benefits administration and align benefits workflows with its broader HR technology stack. SAP SuccessFactors Employee Central Global Benefits serves as the Benefits Administration platform and was deployed within a wider SuccessFactors footprint that included talent modules such as Performance Management, Goal Management, Succession Planning, Learning Management, Employee Central, Workforce Analytics, Recruiting Marketing, and Compensation.
SAP SuccessFactors Employee Central Global Benefits was configured to integrate with IGTs SAP HCM ERP, leveraging organizational management, personnel administration, time management, and payroll capabilities for US, Canada, UK, Ireland and India. The implementation used Dell Boomi as the processing interface for tracking and monitoring benefits and payroll interfaces, and retained connectivity to BSI Tax factory and other internal and external application integrations. Governance focused on centralized benefits configuration through Employee Central, servicing HR and payroll functional areas, while workforce analytics provided consolidated reporting and operational visibility across the integrated suite.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2008 | 2009 |
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Onboarding | HCM |
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2008 | 2009 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2008 | 2009 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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IGT ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Valsoft Corporation | Legacy | Valsoft DPSI iMaint CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2004 | 2005 |
In 2004, IGT purchased and began implementing Valsoft DPSI iMaint CMMS to centralize maintenance and resource allocation for a large manufacturing and facilities site. The deployment positioned Valsoft DPSI iMaint CMMS as the primary Computerized Maintenance Management (CMMS) application for site maintenance operations and centralized transactional maintenance records and resource assignments across maintenance and facilities teams.
The implementation adopted the Resource Allocation module and established reporting and metrics capabilities to monitor productivity and work execution. Valsoft DPSI iMaint CMMS was configured to support centralized work order routing, scheduling and resource planning workflows, aligning technical configuration with standard CMMS functional terminology such as work order management, asset records and resource scheduling.
Operationally the rollout focused on maintenance and facilities operations at the production site and introduced governance changes to standardize request intake, work assignment and metric-driven performance reporting. The case study documents measurable maintenance productivity improvements with reporting and metrics after the iMaint implementation, reflecting a shift to centralized maintenance planning and data driven operational oversight.
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IGT Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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IGT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2008 | 2009 |
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IGT Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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IGT SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2016 | 2016 |
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IGT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2014 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IGT EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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IGT ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IGT Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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IGT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IGT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at IGT
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Business Intelligence | Director | IT | |
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Manager of Business Intelligence : Core Products | Manager | IT | |
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Director, Analytics and Research | Director | IT | |
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Senior Finance Director - International Shared Service Center | Director | Finance | |
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Vice President & Chief Procurement Officer | CXO | Procurement | |
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VP, Global Controller | VP | Finance | |
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Accounting Director - Technical Accounting (IFRS and US GAAP) | Director | Finance | |
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Senior Manager, Global Travel | Manager | Operations | |
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Director Accounting | Director | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Chief Financial Officer and EVP | CXO | Finance | |
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Senior Director of Finance – Gaming | Director | Finance | |
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Senior Director, North America Gaming, Interactive, & Betting Financial Planning | Director | Finance | |
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Senior Director Finance | Director | Finance | |
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Treasury Manager | Manager | Treasury | |
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Manager, Accounting | Manager | Finance | |
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Finance Director - International | Director | Finance | |
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Senior Finance Manager, Business Evaluation | Manager | Finance | |
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Managing Director | Director | Finance | |
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Senior Director Human Resources | Director | HR | |
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Recruitment Manager | Manager | HR | |
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Chief Financial Offiicer, International | CXO | Finance | |
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Vice President & Chief Procurement Officer | CXO | Procurement | |
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Director of Procurement, Direct Materials Planning & Procurement | Director | Procurement | |
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Senior Director, Global Indirect Strategic Sourcing & Procurement Operations | Director | Procurement | |
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Senior Group Manager, Procurement Analytics, Systems, and Programs | Manager | IT | |
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Credit Manager | Manager | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Director, International Controller | Director | Finance | |
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Vice President, People & Transformation | VP | HR | |
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Head of Global HR Services | Director | HR | |
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Senior Director Human Resources | Director | HR | |
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Senior Global Program Manager, Diversity & Inclusion | Manager | HR | |
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Senior Director, People and Transformation | Director | HR | |
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Director Of Customer Success | Director | Customer Service | |
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Corporate Customer Success Manager | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Payroll Coordinator | Manager | Finance | |
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Benefits Manager | Manager | HR | |
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Director of People & Transformation | Director | HR | |
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People Partner | Manager | HR | |
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Manager, Global Talent Management | Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by IGT Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IGT IT executives and key decision makers. This section highlights IGT's latest recorded technology evaluations, including Form.io Platform for Apps Development on 2025-07-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IGT digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-10 | IGT | Evaluated | Form.io | Form.io Platform | Apps Development | PaaS |
FAQ - APPS RUN THE WORLD IGT Technographics
IGT is a Leisure and Hospitality organization based in United Kingdom,
with around 10500 employees and annual revenues of $4.23 billion.
IGT operates a diverse technology stack with applications such as
FIS GETPAID, SAP SuccessFactors Employee Central Global Benefits and Valsoft DPSI iMaint CMMS,
covering areas like AR Automation, Benefits Administration and Computerized Maintenance Management (CMMS).
IGT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, SAP and Valsoft Corporation.
IGT recently adopted applications including
Cisco Webex Meetings in 2021, Adobe Connect in 2021 and Sitecore CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IGT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IGT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IGT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.