IHH Healthcare
Level 35, Mercu Aspire, 3 Jalan Bangsar, KL Eco City,
Kuala Lumpur, 59200,
Malaysia
Kuala Lumpur, 59200,
Malaysia
60 3 2298 9898
Healthcare
IHH Healthcare Technographics
IHH Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IHH Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70000 IHH Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IHH Healthcare has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, Cornerstone Saba Lumesse TalentLink Recruitment for Applicant Tracking System in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IHH Healthcare is running and its propensity to invest more and deepen its relationship with SAP , Cornerstone OnDemand , D2L or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IHH Healthcare revenues, which have grown to $6.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IHH Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IHH Healthcare Tech Stack and Enterprise Applications
IHH Healthcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008 IHH Healthcare implemented SAP ERP ECC 6.0 as its core ERP Financial system for group finance. The SAP ERP ECC 6.0 deployment was positioned to centralize financial management across the organization and was managed within the IT finance remit, with project leadership reporting to the Group CIO and engaging C level finance stakeholders including the CFO and Finance Group VP.
The implementation focused on delivering core ERP Financial capabilities typical of the category, including centralized general ledger, accounts payable, accounts receivable, fixed asset accounting and financial reporting and close controls, configured and supported through an SAP ERP ECC 6.0 program of work. The program included SAP reimplementation and ongoing SAP support activity overseen by the Assistant Vice President, IT for Finance, Data Warehouse and Business Intelligence.
Operational rollout covered roughly 50 legal entities within the IHH group, encompassing hospitals and related healthcare business units, and integrated financial transaction and master data flows into the group reporting fabric. The SAP ERP ECC 6.0 deployment was integrated with a separate Data Warehouse and Business Objects Enterprise stack, using Universe Designer, Web Intelligence, Crystal Reports, dashboards and Data Integrator Data Services to operationalize financial reporting and BI consumption from ERP financial data.
Governance and delivery included formal vendor management processes, RFI and RFP activity, contract management and centralized program oversight tied to group finance leadership. The implementation emphasized structured rollout sequencing and SAP support governance, with IT and finance stakeholders maintaining control over configuration, change management and enterprise reporting integration.
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IHH Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Saba Lumesse TalentLink Recruitment | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, IHH Healthcare implemented Cornerstone Saba Lumesse TalentLink Recruitment as an Applicant Tracking System. The implementation provisions Cornerstone Saba Lumesse TalentLink Recruitment on IHH Healthcare's public careers site to manage external job postings and direct candidate applications, with the careers portal acting as the primary application intake channel.
The deployment centers on core Applicant Tracking System capabilities, including job requisition publishing, candidate application intake and parsing, candidate tracking and status workflows, candidate self service through the careers portal, and offer workflow support. Configuration work emphasized alignment of requisition templates, application forms, and pipeline stages to the organization recruitment process for external hires.
Cornerstone Saba Lumesse TalentLink Recruitment is embedded on the IHH careers site to capture applications and route candidate records into the ATS, providing a single system of record for external applicant data. Operational coverage focuses on the corporate talent acquisition function and the careers portal that feeds hiring teams, with candidate lifecycle visibility maintained within the ATS.
Governance adjustments accompanied the rollout to standardize application status transitions and to centralize candidate intake through the careers site, enabling recruitment teams to follow consistent screening and interview workflows. The narrative documents a web integrated Applicant Tracking System deployment that consolidates external hiring activity into Cornerstone Saba Lumesse TalentLink Recruitment for IHH Healthcare.
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Core HR | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2022 | 2022 |
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IHH Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, IHH Healthcare deployed Cisco Webex Meetings on its public website. Cisco Webex Meetings is used as the Audio Video and Web Conferencing layer to provide browser based meeting joins and scheduled event access for external users.
Implementation centered on embedding Cisco Webex Meetings join flows and meeting widgets into public site pages, enabling direct meeting entry without requiring separate desktop clients, and leveraging standard conferencing capabilities such as HD video, screen sharing, in session chat, and participant management. Configuration emphasized tenant level provisioning and use of the Webex administrative console for access controls, meeting templates, and scheduling consistent with Audio Video and Web Conferencing operational patterns. The application name Cisco Webex Meetings is surfaced on site pages to route external attendees into controlled meeting sessions.
Operationally the deployment provides an externally accessible conferencing channel via the corporate website, supporting patient and external stakeholder meeting access and ad hoc collaboration with nonemployee participants. Governance was enforced through centralized Webex administration and site embedding practices to maintain consistent meeting policies and uniform join flows across web hosted meeting points.
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Collaboration | Collaboration |
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2016 | 2016 |
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IHH Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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IHH Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IHH Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at IHH Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | Finance | |
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Senior IT Manager, Infrastructures, Security and Shared Service | Manager | IT | |
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CFO | CXO | Finance | |
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Deputy Head of IT | Director | IT | |
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Senior Digital Transformation Manager | Manager | IT | |
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Group Chief Human Resources Officer | CXO | HR | |
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Senior Manager, HR System & Processes | Manager | HR | |
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Team Leader, Payroll Shared Service | Manager | HR | |
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HR Manager | Manager | HR | |
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HR Manager | Manager | HR | |
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VP HR People Analytics - Employee Experience | VP | HR | |
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Apps Being Evaluated by IHH Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IHH Healthcare IT executives and key decision makers. This section highlights IHH Healthcare's latest recorded technology evaluations, including Mercer Darwin for Benefits Administration on 2025-02-05 and OneStream XF for EPM on 2024-11-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IHH Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-05 | IHH Healthcare | Evaluated | Mercer | Mercer Darwin | Benefits Administration | HCM |
| 2024-11-04 | IHH Healthcare | Evaluated | OneStream Software LLC | OneStream XF | EPM | EPM |
FAQ - APPS RUN THE WORLD IHH Healthcare Technographics
IHH Healthcare is a Healthcare organization based in Malaysia,
with around 70000 employees and annual revenues of $6.02 billion.
IHH Healthcare operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Cornerstone Saba Lumesse TalentLink Recruitment and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
IHH Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cornerstone OnDemand and Cisco Systems.
IHH Healthcare recently adopted applications including
Cornerstone Saba Lumesse TalentLink Recruitment in 2022, SAP SuccessFactors Employee Central in 2022 and D2L Brightspace LMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IHH Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IHH Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IHH Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.