IKEA Italy Technographics
IKEA Italy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IKEA Italy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5100 IKEA Italy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IKEA Italy has purchased the following applications: SAP Concur Expense for Expense Management in 2014, Paghe INAZ for Payroll in 2019, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IKEA Italy is running and its propensity to invest more and deepen its relationship with SAP , INAZ , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IKEA Italy revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IKEA Italy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IKEA Italy Tech Stack and Enterprise Applications
IKEA Italy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, IKEA Italy implemented SAP Concur Expense. IKEA Italy implemented SAP Concur Expense for Expense Management to support travel and expense processing, serving as the company system for booking missions and handling employee expense reporting across its Italian operations.
The deployment concentrated on management and booking of missions and trips, with explicit handling of company car usage, Herz car bookings, and train travel. SAP Concur Expense was configured to manage online expense report submission and to link trip booking records with expense entries, aligning expense capture with travel activities and corporate travel policies.
Operational governance assigned a designated store contact for Concur online expense reports, creating a store-level ownership model for expense submission and reconciliation. The implementation impacted store operations and corporate travel administration, with role-based submission and approval workflows and centralized expense management through SAP Concur Expense for Expense Management.
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IKEA Italy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| INAZ | Legacy | Paghe INAZ | Payroll | HCM | n/a | 2019 | 2020 |
In 2019, IKEA Italy implemented Paghe INAZ to manage local payroll operations. The Paghe INAZ implementation targeted Payroll processing across IKEA Italy, supporting payroll calculation, statutory compliance, and employee pay administration for an organization of approximately 5,100 employees in Italy.
The configuration emphasized core Payroll capabilities, including payroll engine processing, statutory tax and social security calculations, payslip production, and automated payroll cycle scheduling consistent with Payroll category functionality. Setup included pay element configuration, earnings and deductions modeling, and payroll period management to align with Italian labor and tax rules.
Operational scope centered on HR and payroll functions within IKEA Italy, with Paghe INAZ used for local payroll runs and employee payroll record management. Public materials from INAZ identify IKEA Italia as a customer of Paghe INAZ, indicating production use for national payroll operations.
Governance and operational controls were aligned to Italian statutory requirements, with role based access controls and payroll calendar governance applied to payroll administration processes. The implementation positioned Paghe INAZ as the primary payroll application for IKEA Italy, reinforcing HR and payroll process ownership among HR and finance stakeholders.
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IKEA Italy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, IKEA Italy implemented Adobe Connect on its website as an Audio Video and Web Conferencing solution. The deployment is explicitly tied to the public web channel, with Adobe Connect used to host live sessions that surface directly from ikea.com, establishing a web-embedded conferencing layer for the Italy organization.
Adobe Connect was configured to provide standard Audio Video and Web Conferencing capabilities, including virtual meeting rooms, webinar hosting, screen sharing, session recording, persistent meeting layouts, chat and polling, and moderated breakout pods. The implementation leverages Adobe Connect functionality for scheduled webinars and on-demand recorded sessions, and the full application name Adobe Connect is used across session templates and meeting artifacts to maintain cataloging and content governance.
Operationally the Adobe Connect implementation covers customer-facing digital engagement on IKEA Italy web pages and supports internal online meeting and learning workflows within the Italy organization. Governance is implemented through role based host and presenter controls, session templates and recorded session libraries to standardize moderation and access, aligning the Company Adobe Connect Audio Video and Web Conferencing relationship with customer engagement and internal collaboration business functions.
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Collaboration | Collaboration |
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2018 | 2018 |
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IKEA Italy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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IKEA Italy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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IKEA Italy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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IKEA Italy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IKEA Italy TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IKEA Italy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at IKEA Italy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IKEA Italy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IKEA Italy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IKEA Italy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD IKEA Italy Technographics
IKEA Italy is a Retail organization based in Italy,
with around 5100 employees and annual revenues of $1.25 billion.
IKEA Italy operates a diverse technology stack with applications such as
SAP Concur Expense, Paghe INAZ and Adobe Connect,
covering areas like Expense Management, Payroll and Audio Video and Web Conferencing.
IKEA Italy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, INAZ and Adobe Systems.
IKEA Italy recently adopted applications including
Salesforce Sales Cloud in 2021, Microsoft Azure Cloud Services in 2021 and Telstra Cloud Infrastructure in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IKEA Italy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IKEA Italy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IKEA Italy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.