Champaign, 61820, IL,
United States
Illini Tower Technographics
Illini Tower Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Illini Tower and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Illini Tower employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Illini Tower has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Illini Tower is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Illini Tower revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Illini Tower intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Illini Tower Tech Stack and Enterprise Applications
Illini Tower ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Illini Tower implemented Oracle NetSuite ERP to centralize finance and accounting operations for its Construction and Real Estate business. The deployment targeted finance, accounting, procurement, fixed assets, and project accounting processes across the organization, supporting approximately 500 employees and aligning with the company s ERP Financial requirements.
Configuration emphasized core financial modules including General Ledger, Accounts Payable, Accounts Receivable, fixed asset management, cash management, and project cost accounting. Oracle NetSuite ERP was configured with a standardized chart of accounts, multi book accounting constructs and role based access controls to enforce corporate policies, and native workflow automation to handle invoice approvals and recurring transactions.
The implementation included integrations with payroll, time capture, project management and banking systems using standard API and batch interface patterns to exchange timesheets, project costs, supplier invoices and payment information. Operational coverage extended to finance, project controls, procurement and site accounting teams, enabling end to end financial transaction flow from field time capture through accounts payable and project cost allocation.
Governance and process work focused on centralizing the chart of accounts, establishing approval hierarchies, documenting month end close procedures and implementing audit trails and access controls within the ERP. Rollout proceeded with a phased finance first approach and targeted training for accounting and procurement staff to embed Oracle NetSuite ERP as Illini Tower s ERP Financial platform for corporate finance and project accounting functions.
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Illini Tower Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Illini Tower implemented Microsoft 365. Microsoft 365 is identified as the deployed application and is in the Collaboration category, and its presence appears in the corporate website source indicating the cloud tenant is linked to the public web presence.
The implementation centers on Collaboration capabilities typical of Microsoft 365, including enterprise email, document collaboration, cloud file storage, and team communication platforms, which align with standard functional workflows for the Collaboration category. Microsoft 365 is expected to provide the core productivity apps and collaboration services used by project teams and office staff, consistent with deployments at midmarket companies.
For a 500 employee company in Construction and Real Estate, the deployment scope likely covers corporate functions across project management, administrative teams, and field coordination, and the tenant visibility on the website suggests integration between the corporate web presence and Microsoft 365 driven content or authentication flows. Governance is expected to follow tenant level administration patterns for user provisioning, access control, and content governance common to Microsoft 365 Collaboration implementations.
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Illini Tower CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Illini Tower implemented Zendesk Service as the primary customer interaction layer on its corporate website. Zendesk Service is deployed as the company Customer Support platform, embedding web support widgets and contact forms that channel external inquiries into a centralized ticketing queue for triage.
The implementation concentrated on core Customer Support modules including ticket management, web-based request capture, a public knowledge base, and email-to-ticket workflows, configured to support customer service and property operations typical of a construction and real estate firm. Operational governance emphasized ticket triage workflows, role-based agent permissions, and standard support reporting within Zendesk Service to align customer-facing teams and service operations with documented support processes.
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Marketing Automation | CRM |
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2017 | 2017 |
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Illini Tower PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Illini Tower IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Illini Tower CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Illini Tower
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO & Global Head of Marketing | Director | Marketing | ||||
| Vice President Finance | VP | Finance | ||||
| AVP of Operations | VP | Operations |
Apps Being Evaluated by Illini Tower Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||