Inbox Insight
Crondall House 1 Exchange Square Jewry Street,
Winchester, SO23 8FJ,
United Kingdom
Winchester, SO23 8FJ,
United Kingdom
44 19 6283-5950
Professional Services
Inbox Insight Technographics
Inbox Insight Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inbox Insight and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Inbox Insight employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inbox Insight has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inbox Insight is running and its propensity to invest more and deepen its relationship with Tipalti , HubSpot , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inbox Insight revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inbox Insight intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inbox Insight Tech Stack and Enterprise Applications
Inbox Insight ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2022 | 2022 |
In 2022, Inbox Insight deployed Tipalti Invoice Management and Bill Processing System to centralize accounts payable workflows, using the application as its primary AP Automation capability and exposing invoice submission on its public website. The deployment supports the company finance function at Inbox Insight, a United Kingdom based professional services firm with 25 employees, and is positioned as the core invoice intake and bill processing layer for the organization.
The implementation of Tipalti Invoice Management and Bill Processing System emphasizes invoice capture, automated data extraction, bill processing, coding to nominal ledgers, and multi-step approval routing consistent with AP Automation best practices. Configuration work focused on creating a centralized invoice repository, role based access controls for approvers in finance, and automated validation rules for invoice completeness and tax handling.
Operational integration centers on routing supplier-submitted invoices from the website into the Tipalti application, then into the company finance workflows for approval and posting to the accounting ledger. Governance changes implemented alongside the rollout include defined approval hierarchies, audit trail retention for each invoice, and standardized bill processing procedures that align AP Automation controls with Inbox Insight finance operations in the United Kingdom.
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Inbox Insight AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Inbox Insight implemented Hubspot Live Chat on its public website. The Hubspot Live Chat deployment is classified under Chatbots and Conversational AI and functions as the primary web messaging layer for inbound client queries to the company website.
The implementation centers on a website-embedded Hubspot Live Chat widget configured for proactive messaging, canned responses, and contact capture, with conversations routed into a shared HubSpot conversations inbox and contact records created in HubSpot CRM. Operational coverage is focused on sales and client services teams within the 25-person professional services firm, using team assignment rules and standardized reply libraries to govern response handling. The architecture reflects a lightweight, single-site web integration consistent with a small UK-based services firm rather than a multi-site enterprise deployment.
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Inbox Insight Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Inbox Insight implemented Zoom for Audio Video and Web Conferencing. The 25 employee United Kingdom professional services firm uses Zoom on their website to surface meeting join and scheduling flows for client engagement and internal collaboration, indicating a public-facing conferencing integration tied to client intake and service delivery processes.
Zoom is deployed as a cloud SaaS conferencing layer providing core Audio Video and Web Conferencing capabilities including real-time meetings, screen sharing, and session recording to support both internal collaboration and external client meetings. Account administration appears centralized to manage user provisioning, meeting security and configuration settings, and the Zoom instance is instrumented on the public site to enable direct meeting joins and scheduling interactions as part of the firm’s client engagement workflow.
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Collaboration | Collaboration |
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2017 | 2017 |
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Inbox Insight CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Inbox Insight ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Inbox Insight PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Inbox Insight IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Inbox Insight
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Inbox Insight Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Inbox Insight IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Inbox Insight digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Inbox Insight Technographics
Inbox Insight is a Professional Services organization based in United Kingdom,
with around 25 employees and annual revenues of $3.0 million.
Inbox Insight operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Hubspot Live Chat and Zoom,
covering areas like AP Automation, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Inbox Insight has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, HubSpot and Zoom Video Communications.
Inbox Insight recently adopted applications including
FreshDesk Customer Support in 2023, Tipalti Invoice Management and Bill Processing System in 2022 and Zoominfo Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Inbox Insight’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Inbox Insight’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Inbox Insight technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.