Buffalo, 14221, NY,
United States
Independent Health Association Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Independent Health Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1850 Independent Health Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Independent Health Association has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle Cloud HCM for Core HR in 2014, HealthRules Payer for Core Admin Processing System in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Independent Health Association is running and its propensity to invest more and deepen its relationship with Oracle , Workday , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Independent Health Association revenues, which have grown to $670.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Independent Health Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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Expense Management | ERP Financial Management |
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2005 | 2005 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2014 | 2014 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2009 | 2009 |
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Recruiting, Applicant Tracking System | HCM |
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2005 | 2005 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | SS&C PowerMHS | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | Computer Task Group | 2023 | 2023 |
In 2023, Independent Health Association implemented HealthRules Payer from HealthEdge Software as its Core Admin Processing System, replacing SS&C PowerMHS to support a strategic shift toward value based reimbursements. The deployment was driven by a need to align payer operations with provider networks for capitated payment models and to provide accurate, real time information across the care continuum for approximately 375,000 members served by the plan.
The HealthRules Payer implementation focused on configuring the core administrative platform to automate critical manual business processes and to support web and digital capabilities for member and provider engagement. Implementation work included standard Core Admin Processing System capabilities such as eligibility and enrollment orchestration, claims adjudication workflows, and data sharing services that enabled more transparent exchange of clinical and financial information with providers. Computer Task Group acted as the systems integrator for implementation and configuration activities.
Operational scope included provider contracting and network management teams, care management and member services functions, and primary care practice partners across Independent Healths service area centered in Buffalo, New York. The program also centralized administrative processing to improve consistency of benefit administration and to enable near real time reporting to provider partners, aligning payer operational processes with value based payment flows.
Governance changes emphasized contractual alignment and enrollment into capitation, with Independent Health reporting that 98% of primary care practice members are now in full capitation contracts. By leveraging HealthRules Payer Independent Health automated administrative tasks and increased sharing of robust, accurate data with providers, outcomes explicitly reported include improved patient outcomes, reduced healthcare costs, and increased customer satisfaction.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2023 | 2023 |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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