Independent Health Association
511 Farber Lakes Dr,
Buffalo, 14221, NY,
United States
Buffalo, 14221, NY,
United States
1 716-631-3001
Insurance
Independent Health Association Technographics
Independent Health Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Independent Health Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1850 Independent Health Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Independent Health Association has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle Cloud HCM for Core HR in 2014, HealthRules Payer for Core Admin Processing System in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Independent Health Association is running and its propensity to invest more and deepen its relationship with Oracle , Workday , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Independent Health Association revenues, which have grown to $670.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Independent Health Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Independent Health Association Tech Stack and Enterprise Applications
Independent Health Association ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Independent Health Association implemented Oracle E-Business Suite as its ERP Financial application to support a project consolidating the existing Prudential sales force organization and newly acquired health plan organizations into one unified sales force org. The implementation centered on using Oracle E-Business Suite to provide core financial and transactional controls while enabling integrations required by the sales consolidation program.
The technical implementation layered a robust integration tier built on Mule ESB to connect the Oracle E-Business Suite deployment with multiple enterprise endpoints. Developers produced an application that connected directly to the client database and coordinated with an existing file mover process to transfer files from a PeopleSoft system to third party systems, using Data Mapper and DataWeave for transformations and validations. Messaging patterns included synchronous and asynchronous scopes implemented with Active MQ, AMQP endpoints to RabbitMQ, and support for MQ Series, Http, File, FTP SFTP, and SMTP transports, while JDBC connectors and transaction management handled database interactions.
Integrations extended to Salesforce and Oracle ERP using Informatica Cloud and Mule ESB, with implemented flows for Salesforce outbound and inbound business processes. APIs were designed and documented using RAML and deployed on the Mulesoft Anypoint platform and CloudHub, and RESTful and SOAP web services were developed in support of a service oriented architecture. The engineering stack included Anypoint Studio, Mule Server versions 3.7.3 and 3.8.3 with an active migration to 3.8.3, X12 EDI package migration from v1.0.1 to v1.2.2, MS SQL Server 2008, MongoDB and ElasticSearch for specific web application needs, and AWS components such as EC2 S3 and SQS for infrastructure and deployment support.
Governance and rollout were driven by close collaboration with functional leads and project managers, producing design specification documents, unit testing with MUnit, and continuous integration and deployment using Maven and Jenkins. Operational practices included encryption of environment properties, a custom logging framework for the Mule layer, scheduled batch jobs using a Quartz connector, and endpoint URL refactoring to enforce naming standards. Independent Health Association Oracle E-Business Suite ERP Financial implementation therefore combined core financial application deployment with a comprehensive integration architecture, API management, and structured deployment and support processes.
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ERP Financial | ERP |
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2016 | 2017 |
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Expense Management | ERP |
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2005 | 2005 |
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Independent Health Association HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2014 | 2014 |
In 2014 Independent Health Association implemented Oracle Cloud HCM to centralize HR and talent processes. The deployment targeted Core HR as part of Oracle Fusion HCM capabilities and established a single system of record for employee data and workforce lifecycle management.
The program covered a full suite of Fusion HCM modules, with explicit responsibility for core HR, Benefits, Compensation, Performance, Talent acquisition, Reporting and global analytics. Configuration work focused on standardizing the core HR data model, benefits and compensation structures, performance workflows, recruiting workflows, and reporting schemas to support HR operations and talent management.
Operational responsibility includes ongoing management, implementation and support for Oracle Cloud HCM across HR and talent functions at Independent Health Association. The implementation emphasized application administration, multi-module orchestration within the Fusion HCM footprint, and sustained reporting and analytics capability using the platforms global analytics features.
Governance and support model centers on internal ownership for managing Fusion HCM applications, with processes for release management, configuration control and operational support to maintain Oracle Cloud HCM. This setup aligns system administration, HR process owners and analytics stakeholders around a unified Core HR platform.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2009 | 2009 |
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Recruiting, Applicant Tracking System | HCM |
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2005 | 2005 |
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Independent Health Association ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | SS&C PowerMHS | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | Computer Task Group | 2023 | 2023 |
In 2023, Independent Health Association implemented HealthRules Payer from HealthEdge Software as its Core Admin Processing System, replacing SS&C PowerMHS to support a strategic shift toward value based reimbursements. The deployment was driven by a need to align payer operations with provider networks for capitated payment models and to provide accurate, real time information across the care continuum for approximately 375,000 members served by the plan.
The HealthRules Payer implementation focused on configuring the core administrative platform to automate critical manual business processes and to support web and digital capabilities for member and provider engagement. Implementation work included standard Core Admin Processing System capabilities such as eligibility and enrollment orchestration, claims adjudication workflows, and data sharing services that enabled more transparent exchange of clinical and financial information with providers. Computer Task Group acted as the systems integrator for implementation and configuration activities.
Operational scope included provider contracting and network management teams, care management and member services functions, and primary care practice partners across Independent Healths service area centered in Buffalo, New York. The program also centralized administrative processing to improve consistency of benefit administration and to enable near real time reporting to provider partners, aligning payer operational processes with value based payment flows.
Governance changes emphasized contractual alignment and enrollment into capitation, with Independent Health reporting that 98% of primary care practice members are now in full capitation contracts. By leveraging HealthRules Payer Independent Health automated administrative tasks and increased sharing of robust, accurate data with providers, outcomes explicitly reported include improved patient outcomes, reduced healthcare costs, and increased customer satisfaction.
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Independent Health Association Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Independent Health Association Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Independent Health Association Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Independent Health Association CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Independent Health Association SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2023 | 2023 |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Independent Health Association PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Independent Health Association IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Independent Health Association CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Independent Health Association
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP Human Resources | VP | HR | |
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Director, Regulatory Administration; HR Business Partner | Director | HR | |
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HR Business Partner/Director-Talent Acquisition & Strategic Programs | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Director Information Management & Business Intelligence | Director | IT | |
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Director, Operational Reporting | Director | Finance | |
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Business Intelligence Manager | Manager | IT | |
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Vice President Finance | VP | Finance | |
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Director, Commercial Sales | Director | Finance | |
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Vice President, Government Sales | VP | Sales | |
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Chief Operating Officer, EVP | CXO | Finance | |
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Vice President, Claims and Recovery Operations | VP | Customer Service | |
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President and CEO | CXO | Finance | |
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Director, Claims Operations | Director | Customer Service | |
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SVP Finance | VP | Finance | |
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Executive Vice President / Chief Financial Officer | CXO | Finance | |
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SVP, IT and Chief Information Officer | CXO | IT | |
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Procurement Specialist | Manager | Procurement | |
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Talent Acquisition & Workforce Development Manager | Manager | HR | |
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Human Resources Generalist | CXO | HR | |
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Director-Strategic Programs & Operations/Human Resources Business Partner | Director | HR | |
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Sales Operations | Manager | Sales | |
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Manager - Sales Technology Salesforce/CPQ | Manager | Sales | |
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SVP, IT and Chief Information Officer | CXO | IT | |
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Chief Technology Officer, WNY Coordinated Medical Care and Vice President, IT Service Operations | CXO | IT | |
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Director, Enterprise System Operations, IT Services | Director | IT | |
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Apps Being Evaluated by Independent Health Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Independent Health Association IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Independent Health Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Independent Health Association Technographics
Independent Health Association is a Insurance organization based in United States,
with around 1850 employees and annual revenues of $670.0 million.
Independent Health Association operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM and HealthRules Payer,
covering areas like ERP Financial, Core HR and Core Admin Processing System.
Independent Health Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and HealthEdge Software.
Independent Health Association recently adopted applications including
HealthRules Payer in 2023, Revalize FPX CPQ in 2023 and Milliman MedInsight in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Independent Health Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Independent Health Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Independent Health Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.