Mumbai, 400 025,
India
Indiabulls Real Estate Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Indiabulls Real Estate Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 544 Indiabulls Real Estate Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indiabulls Real Estate Limited has purchased the following applications: Ameyo Voice Logger System for Call Center in 2017, Cloudflare CDN for Content Delivery Network in 2020, Citrix Secure Web Gateway for Secure Web Gateways (SWG) in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indiabulls Real Estate Limited is running and its propensity to invest more and deepen its relationship with Ameyo , Cloudflare , Citrix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indiabulls Real Estate Limited revenues, which have grown to $193.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indiabulls Real Estate Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo Voice Logger System | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, Indiabulls Real Estate Limited deployed the Ameyo Voice Logger System as part of a broader Ameyo contact center suite to support customer-facing operations. The Ameyo Voice Logger System was implemented as a Call Center application to capture, store, and surface voice interactions for the organization’s contact center functions.
The deployment included Ameyo modules for automatic call distribution ACD, predictive and preview Dialer capabilities, the Voice Logger, computer telephony integration CTI, operational Reporting, and a Node flow designer used to model and automate call-routing logic. IVR and CRM components were customized to align with Indiabulls’ existing operational processes, and the Node flow designer was used to formalize agent scripting and escalation paths.
Ameyo integrated DNC India.com to perform scrub workflows for outbound customer campaigns, ensuring suppression of numbers that should not be dialed. The CTI and customized CRM interfaces were used to link call records and logged voice assets to customer profiles, supporting outbound campaign orchestration and agent-assisted inbound handling across the contact center.
Governance focused on embedding the Ameyo Call Center tooling into existing contact center operations, using configured node flows and reporting to standardize workflows and monitoring. The integration with DNC India.com explicitly ensured efficient scrubbing for outbound campaigns, and reporting modules provided the operational visibility required to manage campaign execution and voice logging compliance.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
In 2020, Indiabulls Real Estate Limited deployed Cloudflare CDN for its public website, implementing a Content Delivery Network layer. The deployment fronts the corporate site, routing HTTP and HTTPS traffic through Cloudflare's edge infrastructure to provide caching and TLS termination. Scope is the company website and static asset delivery, integrating at the DNS and hosting layer to offload origin load and centralize web delivery policies.
Implemented functional capabilities include edge caching, HTTP and HTTPS delivery, compression and asset offload, and cache control policy management using the Cloudflare CDN dashboard. Operational ownership rests with web operations and digital channels teams that manage DNS records, certificate provisioning, and cache rules, with governance focused on web delivery and content deployment workflows. The deployment positions Cloudflare CDN as the Content Delivery Network for Indiabulls Real Estate Limited's customer facing digital presence.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Citrix | Legacy | Citrix Secure Web Gateway | Secure Web Gateways (SWG) | CyberSecurity | n/a | 2018 | 2019 |
In 2018, Indiabulls Real Estate Limited deployed Citrix Secure Web Gateway as part of a Secure Web Gateways (SWG) initiative to strengthen web access controls across its IT estate. The deployment was delivered alongside a broader Citrix stack that included Virtual Apps and Desktop, an Application Delivery Controller, and Web Application Firewall capabilities to address security, stability, and user experience requirements.
Configuration emphasized Citrix Secure Web Gateway for web filtering and secure proxying, Virtual Apps and Desktop for virtual desktop and application delivery, and the ADC for application traffic management and secure application delivery. The Citrix integrated solution implemented session recording as a core capability, meeting the company requirement for capturing user sessions and enforcing user data security across diverse applications and operating systems.
Operational coverage included IT, end user computing, and security operations at Indiabulls Real Estate Limited in India, with the Citrix Secure Web Gateway integrated into the VDI and ADC architecture to enable coordinated policy enforcement and web threat protection. According to Verma, the solution met key criteria of user data security, cost effectiveness, stability, security, rich user experience, compatibility with most applications and OS platforms, and fulfilled the requirement for users session recording.
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