Indiana State University
200 North Seventh Street,
Terre Haute, 47809-1902, IN,
United States
Terre Haute, 47809-1902, IN,
United States
1 812-237-3773
Education
Indiana State University Technographics
Indiana State University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Indiana State University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1925 Indiana State University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indiana State University has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2014, Olark Live Chat for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indiana State University is running and its propensity to invest more and deepen its relationship with UKG , Instructure , Symmetry Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indiana State University revenues, which have grown to $268.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indiana State University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Indiana State University Tech Stack and Enterprise Applications
Indiana State University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2014 | 2014 |
In 2014 Indiana State University implemented UKG Workforce Central HR (ex Kronos Workforce HR) as its Core HR application, initiating an upgrade and configuration project focused on time and attendance and HR payroll capabilities. The engagement explicitly upgraded the Kronos Workforce Time and Attendance System from version 7.0 to 8.1 and maintained operational support for live Kronos Workforce Timekeeper and HR Payroll 8.0 products.
Configuration and technical work addressed time and attendance workflows, Workforce Timekeeper functions, and HR and payroll module settings within the UKG Workforce Central HR environment. Functional and technical support activities covered rule sets for timekeeping, scheduling logic, payroll input preparation, and ERP aligned component maintenance, reflecting standard Core HR operational practices.
Operational coverage centered on functional and technical support across the university s HR and payroll business functions, with governance activity focused on configuration management, version control and structured upgrade procedures. The implementation narrative links Indiana State University, UKG Workforce Central HR (ex Kronos Workforce HR), Core HR and institutional HR payroll and timekeeping operations, emphasizing ongoing support and product version lifecycle management.
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2022 | 2022 |
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Indiana State University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Indiana State University deployed Olark Live Chat on its public website. Olark Live Chat, classified in the Chatbots and Conversational AI category, is implemented as the institution’s web-facing real-time messaging channel for site visitors and staff responders.
The implementation uses a website-embedded chat widget with a browser-based agent console to manage conversations. Functional capabilities observed align with Chatbots and Conversational AI patterns and include live chat messaging, visitor monitoring, canned responses, and chat transcript logging for operational review.
Operational scope is limited to the public website, centralizing conversational engagement on the web channel. Governance and configuration work centers on widget placement, operator console access controls, response template management and chat transcript retention, reflecting standard operational controls for a web chat deployment.
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Intelligent Process Automation | AI-Powered Application |
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2024 | 2024 |
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Indiana State University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Indiana State University implemented Microsoft 365 as its Collaboration platform, with Microsoft 365 visibly used on the university website to surface institutional productivity and collaboration capabilities. The deployment established Microsoft 365 as the primary collaboration layer supporting web-facing content delivery and core campus communication channels.
The Microsoft 365 implementation centers on common Collaboration modules including Exchange Online email, SharePoint Online content management, Microsoft Teams for synchronous collaboration, OneDrive for file storage, and the Office productivity suite for document creation. Configuration work emphasized tenant-level provisioning, secure content sharing controls, and role-based access patterns consistent with campus collaboration needs.
Operational ownership is aligned with central campus IT while the platform supports administrative, academic, and student services workflows across the university. Governance practices inferred from the implementation focus on account and access governance, content lifecycle controls, and policy-driven collaboration to standardize communication and document management within the Collaboration environment.
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Collaboration | Collaboration |
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2023 | 2023 |
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Indiana State University eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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Indiana State University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2023 | 2023 |
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Indiana State University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Indiana State University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Indiana State University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Indiana State University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Indiana State University
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance and Chief Financial Officer | Director | Finance | |
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HRIS and Project Manager | Manager | HR | |
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Associate Vice President for Academic Affairs and Chief Information Officer | CXO | IT | |
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Director of Operations | Director | Finance | |
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Executive Director Human Resources | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Interim Director of Human Resources | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Compensation Manager | Manager | HR | |
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Employee Benefits Manager | Manager | HR | |
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Budget, Payroll and Risk Management | Manager | Risk | |
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Network Engineering Services Assistant Director | Director | IT | |
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Director of Institutional Computing Services | Director | IT | |
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Chief Information Officer | CXO | IT | |
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Lead Systems Architect | Manager | IT | |
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Lead IT Security Engineer | Manager | IT | |
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Enterprise App Sys Admin | Manager | IT | |
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Applications Systems Manager | Manager | IT | |
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Apps Being Evaluated by Indiana State University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Indiana State University IT executives and key decision makers. This section highlights Indiana State University's latest recorded technology evaluations, including Ellucian Banner ERP for Education ERP on 2024-07-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Indiana State University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-07-24 | Indiana State University | Evaluated | Ellucian | Ellucian Banner ERP | Education ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Indiana State University Technographics
Indiana State University is a Education organization based in United States,
with around 1925 employees and annual revenues of $268.0 million.
Indiana State University operates a diverse technology stack with applications such as
UKG Workforce Central HR (ex Kronos Workforce HR), Olark Live Chat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Indiana State University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Olark and Microsoft.
Indiana State University recently adopted applications including
Olark Live Chat in 2024, Hyland Experience Automate in 2024 and Acoustic Analytics (formerly IBM Tealeaf) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Indiana State University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Indiana State University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Indiana State University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.