San Francisco, 94103, CA,
United States
Indiegogo Technographics
Indiegogo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Indiegogo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Indiegogo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indiegogo has purchased the following applications: Stripe Payments for Payment Processing in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Ironclad CLM for Contract Lifecycle Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indiegogo is running and its propensity to invest more and deepen its relationship with Stripe , Google , Ironclad or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indiegogo revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indiegogo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Indiegogo Tech Stack and Enterprise Applications
Indiegogo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Indiegogo implemented Stripe Payments on its website. Indiegogo deployed Stripe Payments in the Payment Processing category to handle online checkout, card acceptance, authorization and settlement for web-based transactions. The deployment centered on a web integration model using Stripe Payments as the primary gateway for card not present transactions, with tokenization and hosted checkout components used to limit PCI scope and centralize payment entry.
Functional configuration focused on hosted checkout flows, payment capture, refunds and dispute handling, and the fraud protection capabilities inherent to modern Payment Processing platforms. Operational scope covered payments operations and finance functions responsible for reconciliation and chargeback management, with monitoring and reporting surfaced through the Stripe Payments management console and embedded into existing financial workflows and governance for payment acceptance.
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Indiegogo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Indiegogo implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform, provisioning the suite to serve as the companywide productivity and communications backbone. The deployment positioned Google Workspace (Formerly Google G-Suite) to support core functions such as corporate email, calendar scheduling, and cloud-native document collaboration across the organization.
The implementation centered on standard Collaboration capabilities, including Gmail for email, Google Calendar for scheduling, Google Drive for storage, Docs, Sheets and Slides for real-time co-authoring, Meet for video conferencing, and the Admin console for tenant management. Shared Drives, real-time editing, mobile access and offline sync were configured to support distributed teams and continuous content collaboration consistent with Collaboration category workflows.
Governance was exercised through the Google Workspace Admin console with domain level user management, group and mailbox configuration, and sharing and retention policy controls to align collaboration behavior with corporate controls. The platform now underpins communications, content creation and scheduling functions across Indiegogo, reducing reliance on disparate file sharing methods and centralizing administrative controls under a single Collaboration suite.
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Indiegogo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ironclad | Legacy | Ironclad CLM | Contract Lifecycle Management | Content Management | n/a | 2017 | 2017 |
In 2017, Indiegogo implemented Ironclad CLM to centralize contracting workflows within Contract Lifecycle Management. The deployment focused on contract authoring, template-driven workflows, approval routing, and business-facing execution steps, using Ironclad CLM to simplify the legal contracting process across teams.
The environment was delivered as a cloud SaaS application and used by legal and business stakeholders to standardize templates and accelerate approvals. Governance emphasized template control and workflow orchestration, while front-line users praised the clean UX and strong vendor responsiveness, with a July 2018 reviewer reporting less than 12 months of use and scores of ease of use 4.0, functionality 4.0, value for money 5.0, and customer support 5.0. Review feedback also called out a specific gap in self-service template customization, noting the need to change templates without incurring cost for each modification.
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Digital Signing | Content Management |
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2022 | 2022 |
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Indiegogo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Indiegogo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Indiegogo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Indiegogo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Indiegogo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Indiegogo
| First Name | Last Name | Title | Function | Department | Phone | |
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| Corporate Counsel | CXO | Finance | ||||
| Corporate Counsel | CXO | Finance | ||||
| Global Operations Manager | Manager | Finance | ||||
| Director, Human Resources | Director | HR |
Apps Being Evaluated by Indiegogo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-16 | Indiegogo | Evaluated | DocuSign | DocuSign eSignature | Digital Signing | Content Management |