Indigo
620 King St. W. Suite 400,
Toronto, M5V 1M6, ON,
Canada
Toronto, M5V 1M6, ON,
Canada
1 416-364-4499
Retail
Indigo Technographics
Indigo Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Indigo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Indigo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indigo has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2020, Ada AI Chatbot for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indigo is running and its propensity to invest more and deepen its relationship with SAP , UKG , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indigo revenues, which have grown to $850.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indigo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Indigo Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | oXya, a Hitachi Group company. | 2020 | 2020 |
In 2020, Indigo implemented SAP S/4 HANA as its core ERP Financial platform, initiating a cloud-first rehosting program to move SAP workloads off IBM Power on-premises infrastructure. Indigo migrated from SAP ERP ECC 6.0 and scoped the implementation to cover critical distribution center functions including finance, merchandise, inventory control and sales across 177 stores and three warehouses, with an IT organization of roughly 180 staff supporting more than 200 interfaces and over 60 terabytes of production data.
The SAP S/4 HANA deployment was architected alongside a broad SAP landscape that included SAP SCM, three instances of SAP EWM, SAP BW, SAP Gateway with Fiori, SAP Solution Manager and SAP PI, running on SAP HANA Platform 2.0 and Oracle databases. Configuration and functional focus emphasized core financials and integrated warehouse and inventory workflows, while leveraging BW for analytics and Fiori for user-facing gateways to transactional processes.
Deployment used a lift and shift rehosting approach to IBM Power for Google Cloud IP4G on Google Cloud, selected to preserve IBM Power compatibility while gaining public cloud elasticity and regional resilience. oXya, a Hitachi Group company, served as the system integrator and executed the migration methodology, delivering the cutover as a controlled big bang and validating the migration through test environments and a formal QA phase prior to go live on March 17, 2023.
Project governance was organized under Project Aurora with an agile, solution-oriented delivery team, a documented migration recipe, staged QA testing and a coordinated cutover plan to minimize downtime for end users. Operational handover included sustained knowledge transfer and continued support under oXya managed services to stabilize operations and bridge skill gaps in the in-house IT team.
Indigo reported explicit operational outcomes from the migration, including improved cybersecurity posture, higher system availability and reduced service interruptions, greater agility for SAP updates, and more flexible public cloud resource management. The IP4G architecture and IBM Power CPUs delivered measured performance improvements up to twice prior speeds, backup of the largest 20 terabyte database was reduced from 48 hours to under 5 hours, and the environment gained a secondary-region backup for additional resilience, while the move supported Indigo objectives to lower ongoing maintenance cost and total cost of ownership.
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ERP Financial | ERP Financial Management |
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2012 | 2013 |
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ERP Financial | ERP Financial Management |
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2009 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2020 | 2020 |
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Employee Experience | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Task Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2012 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2009 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Indigo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Indigo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Indigo Technographics
Indigo is a Retail organization based in Canada,
with around 5000 employees and annual revenues of $850.0 million.
Indigo operates a diverse technology stack with applications such as
SAP S/4 HANA, UKG Pro HCM (ex UltiPro HCM) and Ada AI Chatbot,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Indigo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Ada Support.
Indigo recently adopted applications including
Slack Connect in 2024, Miro in 2024 and Yottaa Engagement Cloud in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Indigo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Indigo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Indigo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.