Industrial Networking Solutions
4450 Sojourn Drive, Suite 300,
Addison, 75001, TX,
United States
Addison, 75001, TX,
United States
1 972-248-9533
Professional Services
Industrial Networking Solutions Technographics
Industrial Networking Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Industrial Networking Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Industrial Networking Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Industrial Networking Solutions has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2018, Oracle NetSuite Commerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Industrial Networking Solutions is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Industrial Networking Solutions revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Industrial Networking Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Industrial Networking Solutions Tech Stack and Enterprise Applications
Industrial Networking Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Industrial Networking Solutions implemented Zendesk Chat on its website. The deployment embeds the Zendesk Chat web widget to provide synchronous customer interactions and aligns with the Chatbots and Conversational AI category. The implementation targets customer support and sales inquiry handling for the company headquartered in the United States. Industrial Networking Solutions is a 70 person professional services firm, and the configuration focuses on lightweight agent routing and session handling rather than enterprise contact center scale.
Zendesk Chat is configured to surface live chat sessions within a centralized agent workspace, capture visitor context from the website, and retain chat transcripts for follow up. Integrations are limited to the company website as the only explicit integration, with chat routing rules and operating hours established to assign conversations to support staff and sales personnel. Governance included defining ownership for chat queues, escalation workflows, and agent shift coverage, and the rollout emphasized embedding the chat widget across key site pages. The implementation reflects a straightforward conversational engagement layer typical of Chatbots and Conversational AI deployments for small professional services firms.
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Industrial Networking Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Industrial Networking Solutions deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 implementation established a cloud hosted tenant delivering core collaboration capabilities including Exchange Online email, Microsoft Teams for meetings and messaging, SharePoint Online for document management, OneDrive for file synchronization, and Office productivity applications. The company also uses Microsoft 365 on its website, indicating public facing deployment of Microsoft 365 services in customer or contact workflows.
The deployment was sized for a 70 employee professional services firm and covered core business functions such as internal communications, document collaboration, project coordination, and administrative operations. Operational architecture followed a cloud SaaS model with a single Microsoft 365 tenant, centralized user and access controls, mailbox and document retention governance, and standard collaboration workflows for team file sharing and version control. Configuration emphasis aligned with Collaboration category practices around email routing, team spaces, document libraries, and desktop and mobile access to Office applications.
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Industrial Networking Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Industrial Networking Solutions deployed Oracle NetSuite Commerce to provide eCommerce capabilities on its corporate website. The implementation used Oracle NetSuite Commerce to deliver a hosted storefront, product catalog management, shopping cart and checkout orchestration, customer account and order capture functions for online sales.
Configuration focused on catalog structure, pricing and tax rules, product detail pages and administrative consoles provisioned for commerce and marketing users. Governance and operational ownership were assigned to the company commercial and technical teams to manage content updates, order lifecycle handling and day to day commerce operations, with Industrial Networking Solutions Oracle NetSuite Commerce eCommerce serving as the company storefront interface on its website.
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Industrial Networking Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Industrial Networking Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Industrial Networking Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Industrial Networking Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder/CEO | CXO | Finance | |
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President | CXO | Finance | |
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CFO | CXO | Finance | |
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Director of Product Development | Director | Finance | |
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Operations Manager | Manager | Finance | |
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Director of Marketing | Director | Marketing | |
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Apps Being Evaluated by Industrial Networking Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Industrial Networking Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Industrial Networking Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Industrial Networking Solutions Technographics
Industrial Networking Solutions is a Professional Services organization based in United States,
with around 70 employees and annual revenues of $8.0 million.
Industrial Networking Solutions operates a diverse technology stack with applications such as
Zendesk Chat, Microsoft 365 and Oracle NetSuite Commerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Industrial Networking Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Microsoft and Oracle.
Industrial Networking Solutions recently adopted applications including
Oracle NetSuite Commerce in 2020, Oracle NetSuite CRM in 2020 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Industrial Networking Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Industrial Networking Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Industrial Networking Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.