Ingenico
13/17 Rue Pages,
Suresnes, 92150,
France
Suresnes, 92150,
France
33 1 58 01 91 35
Banking and Financial Services
Ingenico Technographics
Ingenico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ingenico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 Ingenico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ingenico has purchased the following applications: FIS GETPAID for AR Automation in 2011, SAP SuccessFactors Compensation for Compensation Management in 2018, Dolphin Travel and Expense for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ingenico is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ingenico revenues, which have grown to $3.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ingenico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ingenico Tech Stack and Enterprise Applications
Ingenico ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2011 | 2011 |
In 2011 Ingenico implemented FIS GETPAID as a targeted AR Automation deployment to centralize receivables and structured collection workflows. The program was executed under a project manager mission that included a risk management study and the participation of collection operations, reflecting an enterprise focus on systematic accounts receivable control and creditor relationship handling.
The FIS GETPAID implementation incorporated supplier and customer accounting assistant functionality, establishment of settlement procedures, and accounting of invoices as core configuration areas. Implementation work emphasized qualification, management and monitoring of disputes and the orchestration of collection action sequences, aligning system configuration with standard AR Automation workflows for dispute lifecycle and cash application.
Operational scope included explicit collection actions across a customer portfolio of 35 banks and coverage of supplier and customer accounting teams, positioning the system to support banking relationship collections and centralized receivables operations. Governance activity centered on codifying settlement procedures and workflow rules for dispute escalation, with the project manager role coordinating process design and operational handoff to collections and accounting stakeholders.
The engagement was described as a mission d collection software deployment with integrated risk study inputs and procedural rollout focused on AR Automation capabilities. FIS GETPAID was restated as the application platform used to implement these collection, settlement and dispute management controls within Ingenico.
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ERP Financial | ERP |
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2015 | 2016 |
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Expense Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2024 | 2024 |
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Ingenico HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2018 | 2018 |
In 2018, Ingenico implemented SAP SuccessFactors Compensation as part of a broader SAP suite deployment, targeting Compensation Management within Human Resources. The implementation included SAP SuccessFactors Compensation alongside Core HR, Compensation and Variable Pay, Performance modules covering Goal Management, Performance Management, and Continuous Performance, Recruitment, and GDPR compliance features.
The configuration emphasized structured pay planning, variable pay cycles, and performance linked reward workflows, with compensation worksheets and eligibility rules configured inside SAP SuccessFactors Compensation. Core HR was provisioned to maintain the authoritative employee record, while Performance modules were instrumented to cascade goals and capture performance ratings used in compensation cycles.
Operational coverage centered on HR and talent management functions, aligning recruitment pipelines to performance and compensation planning to support merit and variable pay decisions. Integrations focused on synchronizing employee master data and talent signals within the SuccessFactors landscape, and on embedding compensation approvals and calibration workflows into established HR processes.
Governance included GDPR-aligned data controls, role based access to compensation data, and structured approval pathways for pay decisions and variable pay disbursements. The deployment emphasized process orchestration between compensation planning, performance management, and recruitment to establish a unified compensation governance model using SAP SuccessFactors Compensation.
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Core HR | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Ingenico ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dolphin | Legacy | Dolphin Travel and Expense | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Ingenico implemented Dolphin Travel and Expense to consolidate corporate travel processes under a Travel Management application. The deployment targeted Ingenico's European operations and aimed to unify travel booking, expense reporting and policy enforcement across finance and procurement functions.
The engagement encompassed design, customisation and deployment of a payment engine and a retail travel booking system fraud management solution integrated with the Dolphin Travel and Expense platform. Configuration work included standard Travel Management capabilities such as itinerary booking workflows, expense capture and approval routing, expense policy controls and automated expense reconciliation.
Integration work connected the Dolphin Travel and Expense application to Ingenico's payment engine and to existing retail travel booking systems to enable combined booking and payment orchestration and to surface fraud signals into expense workflows. Operational coverage extended across corporate travel operations, finance, travel procurement and risk teams within Ingenico's European footprint.
Governance changes included centralized travel policy enforcement, multi level approval workflows and embedding fraud management alerts into expense review processes. The implementation emphasized configuration driven controls and process standardisation to support ongoing administration of the Dolphin Travel and Expense Travel Management environment.
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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Ingenico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Ingenico Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2014 | 2015 |
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Ingenico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ingenico EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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Ingenico ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Ingenico PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2015 | 2016 |
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Ingenico Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Ingenico TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2021 | 2022 |
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Treasury Management | TRM |
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2015 | 2016 |
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Ingenico PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Ingenico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2018 | 2018 |
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Ingenico CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ingenico
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Global Procurement - IT Category | Director | Procurement | |
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Group Indirect Purchasing Manager | Manager | Procurement | |
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Group Supply Chain Director | Director | Supply Chain | |
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Supply Chain Director | Director | Supply Chain | |
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Purchasing Director | Director | Procurement | |
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Director of Cash Management Credit Management | Director | Finance | |
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Credit Manager | Manager | Finance | |
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Collection Manager, Credit Management | Manager | Finance | |
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VP Finance - Controlling and Accounting | VP | Finance | |
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Director of Retail Customer Operations and Customer Experience | Director | Customer Service | |
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VP Global Customer Support Banks&Acquirers | VP | Customer Service | |
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Head of Shared Services Operations | Director | Finance | |
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HRIS Specialist/Expert - SAP SuccessFactors Manager | Manager | HR | |
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Compensation & Benefits EMEA | CXO | HR | |
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HR Director / Compensation & Benefits Director | Director | HR | |
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Compensation & Benefits Director, International Mobility | Director | HR | |
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Finance Director | Director | Finance | |
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Financial Controller | Director | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Director - Head of FP&A Group | Director | Finance | |
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CFO | CXO | Finance | |
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Financial Controller FP&A | Director | Finance | |
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Deputy CIO & Head of Group Applications | CXO | IT | |
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Apps Being Evaluated by Ingenico Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ingenico IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ingenico digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ingenico Technographics
Ingenico is a Banking and Financial Services organization based in France,
with around 3100 employees and annual revenues of $3.70 billion.
Ingenico operates a diverse technology stack with applications such as
FIS GETPAID, SAP SuccessFactors Compensation and Dolphin Travel and Expense,
covering areas like AR Automation, Compensation Management and Travel Management.
Ingenico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, SAP and Dolphin.
Ingenico recently adopted applications including
VISANet in 2024, Demandbase ABX Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ingenico’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ingenico’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ingenico technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.