Vancouver, V6E 2E9, BC,
Canada
InkjetSuperstore Technographics
InkjetSuperstore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InkjetSuperstore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 InkjetSuperstore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InkjetSuperstore has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InkjetSuperstore is running and its propensity to invest more and deepen its relationship with PayPal , Freshworks , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InkjetSuperstore revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InkjetSuperstore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InkjetSuperstore Tech Stack and Enterprise Applications
InkjetSuperstore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, InkjetSuperstore implemented PayPal Enterprise for Payment Processing on its website. The PayPal Enterprise implementation was integrated into the storefront checkout to deliver hosted checkout and merchant gateway functions, handling payment authorization, settlement, and tokenization workflows consistent with online payment processing. Deployment architecture centers on web-based integration with the ecommerce site, leveraging PayPal Enterprise hosted pages and gateway endpoints to limit direct card data handling by the merchant.
InkjetSuperstore PayPal Enterprise Payment Processing is scoped to the companys online sales channel in Canada and directly supports order capture and payment operations for the small professional services retailer. Operational governance includes merchant account configuration, payment reconciliation processes, and maintenance of PCI aligned controls for the web checkout, with administration managed by the internal team.
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InkjetSuperstore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, InkjetSuperstore implemented Freshdesk Messaging (Formerly Freshchat) on its public website. The deployment uses Freshdesk Messaging from the Chatbots and Conversational AI category to establish an embedded conversational entry point for customer inquiries on inkjetsuperstore.ca, aligning a web chat layer with the companys small support footprint in Canada.
Configuration focused on standard Chatbots and Conversational AI capabilities, including a web-embedded chat widget, real-time messaging, automated responses and bot-assisted triage, and agent handover workflows to support the companys customer service function. Operational coverage is the corporate website, with messaging workflows and canned response templates tailored to a small support team, and governance centered on workflow configuration and ongoing tuning of conversation scripts rather than complex systems integration.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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InkjetSuperstore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, InkjetSuperstore deployed Google Workspace (Formerly Google G-Suite) as its Collaboration solution. The Canada-based professional services firm with 10 employees lists Google Workspace on its website and uses the platform to provide domain-hosted Gmail, Calendar, Drive, Docs, and the Google Admin console for core productivity and customer-facing email.
Configuration reflects a small-team, centralized deployment model with account provisioning, basic sharing permissions, and cloud document collaboration to support order processing, customer correspondence, and internal knowledge capture. The implementation leverages core Collaboration capabilities including email hosting, calendaring, real-time document editing, cloud storage, and Admin console user management to govern access and security for site-related communication and staff workflows.
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InkjetSuperstore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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InkjetSuperstore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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InkjetSuperstore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at InkjetSuperstore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Office Manager | Manager | Finance | ||||
| Managing Director | Director | Finance |
Apps Being Evaluated by InkjetSuperstore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||