Inland Revenue Department (New Zealand)
55 Featherston Street,
Wellington, 6012,
New Zealand
Wellington, 6012,
New Zealand
64 800 775 247
Government
Inland Revenue Department (New Zealand) Technographics
Inland Revenue Department (New Zealand) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inland Revenue Department (New Zealand) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4486 Inland Revenue Department (New Zealand) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inland Revenue Department (New Zealand) has purchased the following applications: Oracle Fusion Cloud Financials Accounts Payable for AP Automation in 2019, Oracle Cloud HCM for Core HR in 2019, Orbit Online (powered by Zeno, Serko) Travel Booking Platform for Reservation and Booking Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inland Revenue Department (New Zealand) is running and its propensity to invest more and deepen its relationship with Oracle , Fast Enterprises , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inland Revenue Department (New Zealand) revenues, which have grown to $441.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inland Revenue Department (New Zealand) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inland Revenue Department (New Zealand) Tech Stack and Enterprise Applications
Inland Revenue Department (New Zealand) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Fusion Cloud Financials Accounts Payable | AP Automation | ERP | n/a | 2019 | 2020 |
In 2019, Inland Revenue Department (New Zealand) deployed Oracle Fusion Cloud Financials Accounts Payable as part of its AP Automation capability, embedding Oracle Fusion Cloud Financials Accounts Payable into centralized accounts payable operations. The implementation focused on formalizing invoice-to-pay workflows used by the department and aligning AP tooling with shared services processing models.
The deployment emphasized high volume invoice processing, automated invoice capture and validation, scheduled payment runs, and foreign exchange payment handling, reflecting operational priorities described by AP Shared Services staff. Oracle Fusion Cloud Financials Accounts Payable was configured to support supplier payment orchestration and the control points required for government accounts payable processing.
Operational coverage extended across AP Shared Services that process invoices for Inland Revenue and the Department of Internal Affairs, with operational activity based at Featherston Street Wellington according to staff records. The deployment was aligned with accounting package changes occurring across the organizations, noting parallel moves to Oracle Cloud and to alternative accounting packages referenced as Bravo, Jagger and P2P in internal staffing notes.
Governance and day to day operation were run through the AP Shared Services Administrator function, with system configuration and workflow ownership maintained within that team to handle payment runs and FX transactions. Implementation narrative emphasizes centralized AP processing, role based workflow stewardship, and configuration to support high throughput invoice handling rather than outcome metrics.
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AP Automation | ERP |
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2019 | 2020 |
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ERP Financial | ERP |
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2019 | 2020 |
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Expense Management | ERP |
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2019 | 2020 |
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Tax Management | ERP |
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2015 | 2016 |
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Inland Revenue Department (New Zealand) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019 Inland Revenue Department (New Zealand) progressed deployment of Oracle Cloud HCM as part of a wider Oracle Cloud Suite engagement to modernize its Enterprise Support Services. The procurement and delivery timeline is explicit, with work expected to commence on 3 September 2018 and the tender awarded to Accenture NZ Limited on 18 December 2018, and Oracle Cloud HCM being implemented to serve the department’s internal support functions.
The implementation centered on Oracle Cloud HCM within the Core HR category, configured and prototyped to meet ESS business requirements. Configuration work emphasized core human resources capabilities consistent with Core HR deployments, including employee records and lifecycle, workforce management, and talent and performance configuration, while aligning with the broader Oracle Cloud Suite components Enterprise Resource Planning and Enterprise Performance Management that were included in the scope.
Deployment was organized into a five release cadence, releases coordinated to align with the department’s annual April change windows, and delivery responsibilities assigned to the awarded Delivery Partner Accenture NZ Limited. Governance covered project delivery, capability uplift, and technical service requirements, with the Delivery Partner tasked to prototype, configure, and support rollout across the Enterprise Support Services scope that underpins HR, finance and enterprise planning operational oversight.
The program was explicitly scoped to deliver a set of ESS business outcomes including improving customer experience, supporting our people to achieve, driving enterprise excellence, delivering our way of working, adopting a digital first approach, delivering value for money, and enabling value and agility from solutions. Implementation documentation and the RFP emphasize project, capability, technical service and other requirements as the governing structure for the rollout.
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Payroll | HCM |
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2011 | 2012 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2020 |
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Inland Revenue Department (New Zealand) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orbit Corporate Travel | Legacy | Orbit Online (powered by Zeno, Serko) Travel Booking Platform | Reservation and Booking Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Inland Revenue Department (New Zealand) deployed Orbit Online (powered by Zeno, Serko) Travel Booking Platform as its Reservation and Booking Management solution to centralize employee travel bookings and itinerary management. The deployment focused on providing a self-service online booking channel and agency-managed bookings to support corporate travel workflows for staff across the organization.
Orbit Online (powered by Zeno, Serko) Travel Booking Platform was configured to deliver standard Reservation and Booking Management capabilities, including an online booking engine, traveler profiles and corporately managed fare shopping, automated itinerary and e-ticket distribution, booking approvals and policy controls, and consolidated reporting for travel spend visibility. Configuration emphasized policy enforcement at the point of booking and role-based access to booking and approval workflows.
Operational ownership was aligned to the corporate travel team and procurement stakeholders, with governance established around travel policy, traveler profile administration, and approval chains to support compliance and booking consistency. The implementation affected business functions including corporate travel administration, finance for booking reconciliations, and departmental travel approvers, while enabling centralized management of booking rules and booking lifecycle processes.
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Travel Management | ERP Services and Operations |
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2014 | 2014 |
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Inland Revenue Department (New Zealand) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Inland Revenue Department (New Zealand) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2005 | 2005 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Inland Revenue Department (New Zealand) EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2020 |
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Inland Revenue Department (New Zealand) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Inland Revenue Department (New Zealand) Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2019 | 2020 |
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Inland Revenue Department (New Zealand) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2014 | 2015 |
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Inland Revenue Department (New Zealand) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2019 |
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Inland Revenue Department (New Zealand) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2013 | 2014 |
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IT Decision Makers and Key Stakeholders at Inland Revenue Department (New Zealand)
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior IT Specialist | Manager | IT | |
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Case Director, Assurance | Director | Finance | |
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Customer Service Officer | Manager | Customer Service | |
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Child Support Officer | Manager | Finance | |
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Customer Compliance Specialist (Audit & Investigation) | Manager | Customer Service | |
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CIO | CXO | Finance | |
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Communications and Stakeholder Management Lead - Business Transformation | Manager | Marketing | |
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Operations Lead, Corporate Applications | Manager | IT | |
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General Manager, Enterprise Information and Knowledge | Manager | IT | |
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Intelligence Leader Centre for Enterprise Data Analytics | Manager | IT | |
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Enterprise Architecture & Design Lead - Business Transformation | Manager | IT | |
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Finance Manager - Departmental | Manager | Finance | |
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Senior Management Accountant - Finance Services | Director | Finance | |
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Acting Deputy Commissioner, Enterprise Services | Manager | Operations | |
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Account Manager - Financial Sector | Manager | Finance | |
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Accountant, Finance Advisory, Finance Services | Manager | Finance | |
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Procurement Manager Operations | Manager | Procurement | |
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Technology Specialist | Manager | IT | |
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CEO | CXO | Operations | |
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Deputy Commissioner Enterprise Services, Technology, People, Finance, Commercial, Knowledge Management and Communications | Director | Operations | |
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Head of HR Operations, Policy (ER) & Systems | Director | HR | |
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Head of Enterprise Services Planning, Design and Delivery | Director | Operations | |
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Senior Management Accountant | Director | Finance | |
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Senior Accountant | Director | Finance | |
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Chief Technology Officer | CXO | IT | |
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Technology Specialist | Non Manager | IT | |
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Senior Management Accountant | Director | Finance | |
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Apps Being Evaluated by Inland Revenue Department (New Zealand) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Inland Revenue Department (New Zealand) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Inland Revenue Department (New Zealand) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Inland Revenue Department (New Zealand) Technographics
Inland Revenue Department (New Zealand) is a Government organization based in New Zealand,
with around 4486 employees and annual revenues of $441.0 million.
Inland Revenue Department (New Zealand) operates a diverse technology stack with applications such as
Oracle Fusion Cloud Financials Accounts Payable, Oracle Cloud HCM and Orbit Online (powered by Zeno, Serko) Travel Booking Platform ,
covering areas like AP Automation, Core HR and Reservation and Booking Management.
Inland Revenue Department (New Zealand) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Orbit Corporate Travel.
Inland Revenue Department (New Zealand) recently adopted applications including
Coveo Relevance Cloud in 2021, New Relic APM in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Inland Revenue Department (New Zealand)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Inland Revenue Department (New Zealand)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Inland Revenue Department (New Zealand) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.