AI Buyer Insights:

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

Innovation Forum
Location
The Alphabeta Building, 18 Finsbury Square,
London, EC2A 1AH, X,
United Kingdom
Website
https://www.innovationforum.co.uk/
Phone
44 20 3780 7430
Artw industry
Life Sciences
Employee
Revenue

Innovation Forum Technographics

Innovation Forum Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Innovation Forum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Innovation Forum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Innovation Forum has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Innovation Forum is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , Momentive Software (formerly Community Brands) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Innovation Forum revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Innovation Forum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Innovation Forum Tech Stack and Enterprise Applications

Innovation Forum AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Innovation Forum deployed Ruby Live Chat on its website to provide real-time visitor engagement for its Life Sciences audience. Ruby Live Chat is categorized as Chatbots and Conversational AI and is embedded in site pages to capture inquiries, route live sessions, and persist chat transcripts. The implementation uses a web widget architecture that surfaces live messaging and automated response flows, including canned replies, agent handoff and session logging, consistent with Chatbots and Conversational AI capabilities. Configuration focused on chat routing rules, business hours, and message templates, aligned to the organization’s customer support and marketing workflows. Operational scope is website-centric for the United Kingdom based Innovation Forum and impacts customer support, event inquiries and marketing lead capture. Governance was defined to assign operator schedules, template ownership and transcript retention for auditability, and Ruby Live Chat is maintained as the primary conversational layer on the site.
Innovation Forum Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Innovation Forum deployed Microsoft 365 to establish a centralized Collaboration platform across its UK life sciences operations. The deployment was targeted at the company level for roughly 150 employees and extended to the company website, with Microsoft 365 used directly to support site content and collaboration workflows. The Microsoft 365 implementation embraced core Collaboration capabilities including Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document libraries, and OneDrive for personal file storage, aligning with standard collaboration and document management workflows. Architecture at the tenant level was configured for centralized administration, role based access control, and group provisioning to manage departmental collaboration and website content. Governance focused on tenant governance, access policies, and content management procedures to coordinate information sharing across research, operations, and commercial functions.
Event Management Collaboration 2020 2020
Innovation Forum CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2018 2018
In 2018, Innovation Forum implemented Salesforce Sales Cloud. The UK life sciences organization with approximately 150 employees deployed Salesforce Sales Cloud as a cloud-hosted Sales Automation,CRM,Sales Engagement platform to centralize prospect and customer records and to standardize commercial workflows across its sales organization. The implementation used core Sales Cloud capabilities including account and contact management, lead capture and routing, opportunity and pipeline management, activity tracking, sales process automation with workflows and validation rules, and reports and dashboards for performance visibility. Configuration focused on lead-to-opportunity conversion, opportunity stages aligned to sales processes, and activity management to support field and inside sales coordination, with Salesforce Sales Cloud configured to store structured commercial data and sales activity history. Integrations are explicitly tied to the company website, with Salesforce Sales Cloud receiving website-originated leads and inquiry records to feed the CRM contact and lead lifecycle. Operational coverage centers on sales and business development functions, where CRM governance was instituted through role-based access, administrator stewardship, and standardized record types and page layouts to enforce consistent data capture and handoffs within the Sales Automation,CRM,Sales Engagement deployment.
Innovation Forum PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Innovation Forum IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Innovation Forum

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Innovation Forum Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Innovation Forum IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Innovation Forum digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Innovation Forum Technographics
Innovation Forum is a Life Sciences organization based in United Kingdom, with around 150 employees and annual revenues of $25.0 million.
Innovation Forum operates a diverse technology stack with applications such as Ruby Live Chat, Microsoft 365 and Salesforce Sales Cloud, covering areas like Chatbots and Conversational AI, Collaboration and Sales Automation, CRM, Sales Engagement.
Innovation Forum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ruby, Microsoft and Salesforce.
Innovation Forum recently adopted applications including Ruby Live Chat in 2021, Salesforce Heroku in 2021 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Innovation Forum’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Innovation Forum’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Innovation Forum technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.