Insight Enterprises
2701 E. Insight Way,
Chandler, 85286, AZ,
United States
Chandler, 85286, AZ,
United States
1 800-467-4448
Professional Services
Insight Enterprises Technographics
Insight Enterprises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Insight Enterprises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14324 Insight Enterprises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Insight Enterprises has purchased the following applications: SAP Concur Expense for Expense Management in 2011, SAP SuccessFactors Compensation for Compensation Management in 2008, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Insight Enterprises is running and its propensity to invest more and deepen its relationship with SAP , Culture Amp , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Insight Enterprises revenues, which have grown to $8.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Insight Enterprises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Insight Enterprises Tech Stack and Enterprise Applications
Insight Enterprises ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2011 | 2011 |
In 2011, Insight Enterprises implemented SAP Concur Expense. The deployment uses SAP Concur Expense in the Expense Management category to capture travel, meals, and other business expenses and to submit expense reports for a range of business reasons across the organization.
Configuration centered on standard Expense Management capabilities including expense entry, mobile receipt capture, policy enforcement, automated approval routing, and expense report generation, aligning traveler submissions with finance review processes. Operational scope covered traveling employees and the finance and accounts payable functions, with centralized audit trails and reporting to support compliance and internal control.
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Insight Enterprises HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2008 | 2008 |
In 2008, Insight Enterprises implemented SAP SuccessFactors Compensation as part of a broader performance management initiative. The implementation used SAP SuccessFactors Compensation within the Compensation Management category and was focused on standardizing compensation planning and reward workflows across Insight Enterprises HR and talent functions.
The program lead role included design and configuration of multiple modules of the SuccessFactors performance management system, specifically Compensation, Succession Planning, and Talent Management. Configuration work addressed compensation plan structure, eligibility criteria, merit and bonus modeling, budget matrix configuration, approval routing, role based access control, and calibration workflows to align pay with performance and succession outcomes.
The deployment leveraged the cloud delivered SAP SuccessFactors Compensation application to embed compensation processes into existing HR and talent operations, impacting HR, talent management, and compensation administration teams. Governance emphasized defined approval chains, security role configuration, scheduled compensation cycles and calibration procedures, along with administrator configuration and operational training to sustain ongoing Compensation Management processes.
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Core HR | HCM |
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2008 | 2008 |
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Employee Experience | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2008 | 2008 |
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Performance and Goal Management | HCM |
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2008 | 2008 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Succession and Leadership Planning | HCM |
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2008 | 2008 |
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Talent Management | HCM |
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2008 | 2008 |
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Task Management | HCM |
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2019 | 2019 |
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Insight Enterprises AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Insight Enterprises deployed Drift AI Chatbot on its public website. The deployment used Drift AI Chatbot as a customer-facing conversational layer, classified under Chatbots and Conversational AI. Implementation concentrated on web-based engagement to capture prospects, qualify inbound interest, and surface contextual responses within digital touchpoints.
Architecturally the solution was delivered as a site-embedded conversational widget connecting to Drift cloud services, leveraging standard conversational modules such as intent detection, scripted playbooks, automated reply templates, and human agent handoff. Configuration work focused on chat flow authoring, session routing rules, and customization of the widget for Insight Enterprises brand and pages.
Operationally the Drift AI Chatbot implementation impacted marketing and sales workflows by shifting initial qualification and routing into an automated conversational layer, while also supporting first-touch customer service interactions on the website. Governance centered on conversational governance and playbook change control, with stakeholders in digital marketing and demand generation owning iterative updates to flows and response templates.
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Insight Enterprises Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Insight Enterprises Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Online Meeting Scheduling | Collaboration |
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2018 | 2018 |
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Insight Enterprises Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Insight Enterprises eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Insight Enterprises CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Analytics | CRM |
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2018 | 2018 |
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Insight Enterprises ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Insight Enterprises TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Insight Enterprises PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Insight Enterprises IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Insight Enterprises CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Insight Enterprises
| First Name | Last Name | Title | Function | Department | Phone | |
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Business Intelligence Manager | Manager | IT | |
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Business Development Manager, IBM Analytics, Big Data | Manager | Sales | |
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Manager, Financial Reporting | Manager | Finance | |
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Travel & Expense Lead | Manager | Finance | |
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CIO | CXO | Finance | |
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Business Development Manager | Manager | Sales | |
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CFO | CXO | Finance | |
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Director - Finance | Director | Finance | |
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Senior Manager accounting | Manager | Finance | |
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Payroll & T&E Manager | Manager | Finance | |
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Principal Accounting Officer | Director | Finance | |
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Senior Manager - Partner Accounting | Manager | Finance | |
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Partner Accounting Manager | Manager | Finance | |
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Senior Vice President, Human Resources | VP | HR | |
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Vice President Human Resources | VP | HR | |
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Senior Manager, HR Systems | Manager | IT | |
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Director Human Resources | Director | HR | |
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Head of People Operations | Director | HR | |
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Senior HR Manager | Manager | HR | |
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Senior Manager, Talent Acquisition & Vendor Management Office | Manager | HR | |
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Senior Marketing Manager | Manager | Marketing | |
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Client Executive - Digital Innovation | CXO | Customer Service | |
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Director Client Support | Director | Customer Service | |
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Senior Vice President and Deputy General Counsel | VP | Legal | |
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Global Compliance Officer, Assistant Secretary | Manager | Finance | |
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Senior Corporate Counsel | Manager | Operations | |
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Legal Manager (Operations) | Manager | Legal | |
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Global CISO | CXO | IT | |
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Chief Digital Officer (CDO) | CXO | IT | |
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Information Technology Security Analyst | Non Manager | IT | |
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Apps Being Evaluated by Insight Enterprises Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Insight Enterprises IT executives and key decision makers. This section highlights Insight Enterprises's latest recorded technology evaluations, including Microsoft 365 for Collaboration on 2026-03-02, SAP Ariba for Procurement on 2025-10-10, and SAP S/4 HANA for ERP Financial on 2025-08-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Insight Enterprises digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-02 | Insight Enterprises | Evaluated | Microsoft | Microsoft 365 | Collaboration | Collaboration |
| 2025-10-10 | Insight Enterprises | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
| 2025-08-06 | Insight Enterprises | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
| 2025-07-09 | Insight Enterprises | Evaluated |
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Analytics and BI | Analytics and BI |
| 2025-04-26 | Insight Enterprises | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2025-04-08 | Insight Enterprises | Evaluated |
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Learning and Development, Skills Intelligence | HCM |
| 2025-02-19 | Insight Enterprises | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2025-02-19 | Insight Enterprises | Evaluated |
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Archive as a Service (AaaS) | IaaS |
| 2024-11-20 | Insight Enterprises | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2024-10-22 | Insight Enterprises | Evaluated |
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IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD Insight Enterprises Technographics
Insight Enterprises is a Professional Services organization based in United States,
with around 14324 employees and annual revenues of $8.70 billion.
Insight Enterprises operates a diverse technology stack with applications such as
SAP Concur Expense, SAP SuccessFactors Compensation and Drift AI Chatbot,
covering areas like Expense Management, Compensation Management and Chatbots and Conversational AI.
Insight Enterprises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Drift.
Insight Enterprises recently adopted applications including
PortSwigger Burp Suite Community Edition in 2024, CrowdStrike Falcon in 2024 and Horizon3.ai NodeZero Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Insight Enterprises’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Insight Enterprises’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Insight Enterprises technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.