Philadelphia, 19102, PA,
United States
Insomnia Cookies Technographics
Insomnia Cookies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Insomnia Cookies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Insomnia Cookies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Insomnia Cookies has purchased the following applications: Pantera Tools for Construction Bidding in 2021, VirtualPBX Insights for Analytics and BI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Insomnia Cookies is running and its propensity to invest more and deepen its relationship with Pantera Global Technology , VirtualPBX , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Insomnia Cookies revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Insomnia Cookies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Insomnia Cookies Tech Stack and Enterprise Applications
Insomnia Cookies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pantera Global Technology | Legacy | Pantera Tools | Construction Bidding | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Insomnia Cookies implemented Pantera Tools and deployed Pantera Tools as a Construction Bidding capability on their public website. The deployment surfaces online bid intake and vendor engagement directly through the company website to support construction and store site work associated with the business.
Pantera Tools was configured to provide core Construction Bidding workflows consistent with the category, including online bid submission, centralized bid management, document control for drawings and specifications, and contractor communications. The implementation emphasized web-based RFP distribution and a vendor portal style interface, enabling external subcontractors and suppliers to submit bids and access bid documents through the Pantera Tools application.
Operationally the Pantera Tools deployment aligns with procurement, facilities, and project management functions, shifting bid intake to a web-driven process and standardizing RFP templates and document handling. Governance and workflow changes focused on establishing a centralized bid repository, formalizing submission and review sequences, and creating audit trails for bids within the Pantera Tools Construction Bidding environment.
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Insomnia Cookies Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VirtualPBX | Legacy | VirtualPBX Insights | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Insomnia Cookies implemented VirtualPBX Insights as part of its VirtualPBX Business Phone deployment across dozens of retail locations in the United States. The company used VirtualPBX’s Business Phone platform to centralize communications and enable rapid provisioning of IP phones for new stores, improving store-to-store and corporate communications while standardizing telephony configuration across sites.
VirtualPBX Insights, classified in the Analytics and BI category, is described in franchise materials through access to business metrics and dashboards, indicating its use for call-volume reporting and store-level reporting to support staffing and operations. The implementation surfaces standard Analytics and BI capabilities such as aggregated call volume dashboards, per-store performance views, and historical call trends to inform operational planning.
Operational governance centered on centralized communications management and a consistent provisioning workflow for new retail openings, with dashboards shared between franchise locations and corporate operations. The configuration reinforced retail and corporate communication workflows and provided a single source for phone system analytics, aligning telephony reporting with staffing and store operational needs.
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Insomnia Cookies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Insomnia Cookies implemented Cisco Webex Meetings and embedded the application on its public website to enable web initiated conferencing. Cisco Webex Meetings, categorized as Audio Video and Web Conferencing, is used to provide direct browser based audio and video access for external users and to streamline join flows from site content.
The configuration leverages core Cisco Webex Meetings capabilities common to the category, including real time audio and video, screen sharing, meeting host controls, and cloud recording. Deployment focused on web embedding and clientless joins to minimize friction for external participants, and on configuring meeting controls and access settings to align with site initiated sessions.
Operationally Insomnia Cookies uses Cisco Webex Meetings for Audio Video and Web Conferencing to support both corporate collaboration and external customer engagement workflows through the website. Governance concentrated on standardizing meeting hosting patterns and access control settings for web initiated sessions to ensure consistent conferencing behavior across corporate communications and external interactions.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Insomnia Cookies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Insomnia Cookies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Caller ID | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Insomnia Cookies EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2024 | 2024 |
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Insomnia Cookies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Insomnia Cookies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Insomnia Cookies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Insomnia Cookies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Operations | Director | Finance | ||||
| Director of Sales | Director | Finance | ||||
| Chief Marketing Officer | CXO | Marketing |
Apps Being Evaluated by Insomnia Cookies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-13 | Insomnia Cookies | Evaluated | Culture Amp | Culture Amp | Employee Experience | HCM |