List of VirtualPBX CNAM Customers
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Since 2010, our global team of researchers has been studying VirtualPBX CNAM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VirtualPBX CNAM for Caller ID from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VirtualPBX CNAM for Caller ID include: Persistent Systems, a India based Professional Services organisation with 22205 employees and revenues of $1.14 billion, Insomnia Cookies, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $200.0 million, Volunteers of America Michigan, a United States based Non Profit organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using VirtualPBX CNAM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VirtualPBX CNAM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Insomnia Cookies | Leisure and Hospitality | 2500 | $200M | United States | VirtualPBX | VirtualPBX CNAM | Caller ID | 2019 | n/a |
In 2019, Insomnia Cookies adopted VirtualPBX CNAM as part of the VirtualPBX Dash Business Phone platform to enable rapid provisioning of IP phones across its expanding U.S. retail footprint of more than 156 stores. VirtualPBX CNAM, categorized as Caller ID, provided outbound caller ID and caller identity capabilities used to present consistent, professional business numbers to customers and partners.
The deployment emphasized centralized provisioning and administration of IP telephony endpoints, combining phone provisioning with caller identity configuration to support store to store and store to corporate voice communications. Functional capabilities implemented included outbound Caller ID presentation, caller identity management, and standardized phone number assignment templates applied across retail locations to simplify operational turn up.
Operational scope covered Insomnia Cookies retail stores and corporate communications in the United States, with governance aligned to corporate communications and store operations teams to ensure consistent caller ID presentation and faster activation during new store openings. The implementation supported improved store communications and accelerated new store readiness as reported by the vendor case study.
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Persistent Systems | Professional Services | 22205 | $1.1B | India | VirtualPBX | VirtualPBX CNAM | Caller ID | 2018 | n/a |
In 2018, Persistent Systems deployed VirtualPBX Dash to link nine offices across six countries, including Canada, Israel, India, Mexico, the United Kingdom, and the United States, as part of a unified voice services initiative. The deployment was oriented around providing consistent telephony and caller identification capabilities across distributed engineering and operations teams.
The implementation incorporated VirtualPBX CNAM to enable outbound Caller ID and branded caller ID features as part of the Business Phone solution, with VirtualPBX CNAM configured to present consistent caller identity across sites. Functional capabilities implemented included centralized call presentation controls and business phone provisioning to support cross-site calling patterns and staff-facing identification of outbound calls.
Operational scope covered nine offices and targeted engineering and operations business functions, delivering unified voice services to support cross-site communications and technical support workflows. Persistent Systems used the VirtualPBX Dash deployment to standardize caller identity behavior and reduce fragmentation of outbound caller presentation across geographies.
Governance and rollout focused on linking office voice services under a single Business Phone configuration, with VirtualPBX CNAM applied to outbound calling across the linked sites. The project improved cross-site communications and support, aligning caller identification for Persistent Systems engineering and operations teams.
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Volunteers of America Michigan | Non Profit | 100 | $10M | United States | VirtualPBX | VirtualPBX CNAM | Caller ID | 2021 | n/a |
In 2021, Volunteers of America Michigan implemented VirtualPBX CNAM as part of a broader deployment of VirtualPBX AirDial, a POTS replacement solution to modernize elevator emergency lines across multiple sites. VirtualPBX CNAM provided Caller ID capability within the organization’s telephony stack, enabling caller identity data to be associated with inbound emergency line events.
The AirDial deployment provisioned per-site telephony endpoints to achieve separate per-site billing and to maintain distinct service records for each facility. VirtualPBX CNAM functionality was configured alongside standard telephony provisioning to surface caller name and number information for operational monitoring of elevator emergency lines.
Operational scope encompassed multiple Michigan sites, with rollout focused on elevator emergency communications and billing segregation at the site level. The program aligned telecom provisioning with facilities operations to centralize management of POTS replacement endpoints and caller identification workflows.
The deployment replaced traditional POTS lines, delivered separate per-site billing, and yielded significant cost savings and improved operational monitoring as reported by the organization.
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