Insurello Technographics
Insurello Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Insurello and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Insurello employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Insurello has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Microsoft 365 for Collaboration in 2017, LeadDesk for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Insurello is running and its propensity to invest more and deepen its relationship with Teamtailor , Microsoft , LeadDesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Insurello revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Insurello intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Insurello Tech Stack and Enterprise Applications
Insurello HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Insurello implemented Teamtailor ATS as its Recruiting,Applicant Tracking System to power recruitment and careers content on its public website. The deployment provisioned careers domains at careers.insurello.se and jobb.insurello.se, embedding job listings and direct application flows into the corporate site so applicants enter the Teamtailor ATS application experience.
Teamtailor ATS was configured to manage the full job posting lifecycle, candidate pipelines, branded career pages, and candidate communication workflows. Standard ATS capabilities such as customizable application forms, stage-based pipeline management, and automated candidate messaging were used to support Insurello's recruiting and hiring teams, with Teamtailor ATS serving as the central tool for employer branding and applicant intake.
Operational coverage focused on Insurello's recruiting function and hiring managers within Sweden, centralizing applicant intake through the embedded careers site rather than dispersed channels. The integration emphasis was web-level embedding of Teamtailor ATS into Insurello's careers pages, enabling direct applicant capture and recruiter access to candidate records through the Teamtailor application.
Governance centered on centralized configuration of job templates and recruiting workflows, with staged access for recruiters and hiring managers to enforce consistent hiring processes. The implementation positioned Teamtailor ATS as Insurello's primary Recruiting,Applicant Tracking System supporting HR and talent acquisition operations for the 80-employee insurance firm.
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Insurello Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Insurello implemented Microsoft 365 as its Collaboration platform. Insurello uses Microsoft 365 on their website and has provisioned the Microsoft 365 tenant to serve core collaboration and productivity needs across the organization.
The Microsoft 365 deployment is centered on standard collaboration capabilities within Microsoft 365, including cloud email and calendaring, document libraries and site-based content management, file synchronization and sharing, and real-time communication and meetings. The implementation architected Office productivity applications and cloud-hosted collaboration services to support knowledge worker workflows and customer-facing content published on the Insurello web presence.
Operational coverage for Microsoft 365 spans company-wide collaboration, document sharing and email communications, providing a single cloud tenant for administrative control. Governance is expressed through tenant-level administration, role-based access and configuration of document libraries and mailboxes to manage content and user provisioning within the Microsoft 365 environment.
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Insurello CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | LeadDesk | Call Center | CRM | n/a | 2021 | 2021 |
In 2021 Insurello implemented LeadDesk as a Call Center application on its website, provisioning a web-facing contact channel for inbound voice and click-to-call interactions. The LeadDesk widget was surfaced on insurello.se to capture site visitors and initiate phone engagement without requiring a separate telephony client.
Configuration centered on agent desktop workflows, intelligent call routing and queue management, screen-pop context delivery, and call recording for operational oversight. LeadDesk was set up to support customer service and lead qualification use cases typical of a Call Center implementation, with scripting and basic reporting enabled for day-to-day handling.
Operational ownership stayed with Insurello customer service and sales teams in Sweden, with governance implemented through standardized call-handling procedures and role-based access to LeadDesk controls. The deployment emphasized web channel orchestration and agent-facing workflow automation to streamline inbound voice interactions through the LeadDesk Call Center environment.
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Insurello PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Insurello IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Insurello
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Apps Being Evaluated by Insurello Executives
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