Integrated Behavioral Health
4984 Overton Rd,
Birmingham, 35210, AL,
United States
Birmingham, 35210, AL,
United States
1 855-422-1618
Healthcare
Integrated Behavioral Health Technographics
Integrated Behavioral Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Integrated Behavioral Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Integrated Behavioral Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Integrated Behavioral Health has purchased the following applications: eClinicalWorks Cloud EHR for Electronic Health Record in 2019, DearDoc AI Smartchat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Integrated Behavioral Health is running and its propensity to invest more and deepen its relationship with eClinicalWorks , DearDoc , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Integrated Behavioral Health revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Integrated Behavioral Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Integrated Behavioral Health Tech Stack and Enterprise Applications
Integrated Behavioral Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Integrated Behavioral Health implemented eClinicalWorks Cloud EHR as its Electronic Health Record at its Madison, Alabama site, with active use documented between May 2019 and June 2019. The deployment focused on clinical and administrative workflows supporting medical assistants, front desk staff, and physicians at the Madison location.
The eClinicalWorks Cloud EHR configuration supported clinical documentation and vitals capture workflows, with medical assistants recording temperature, weight, height, blood pressure measured both by machine and manually, pulse, and respiration into the patient chart. Registration and patient flow capabilities were configured to manage check in and check out, appointment tracking, and visit documentation, while Prescription Drug Monitoring Program preparation was incorporated into clinician-facing chart workflows. The system was also used to record routine drug screening results and to log phone calls and voicemails in patient records.
As a cloud-hosted Electronic Health Record, eClinicalWorks Cloud EHR served as the central operational hub for clinical staff and front desk operations at the Madison site. Standard EHR messaging and charting features were used to convey PDMP information to prescribers and to consolidate drug screening entries within the patient chart as part of the clinical visit sequence.
Governance emphasized site-level procedure standardization for vitals collection, PDMP preparation, and drug screening documentation, with medical assistants following defined check in and check out sequences inside eClinicalWorks Cloud EHR. The May to June 2019 timeline reflects a localized, rapid adoption at the Madison site focused on aligning front desk and clinical staff workflows rather than an extended enterprise roll out.
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Integrated Behavioral Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DearDoc | Legacy | DearDoc AI Smartchat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Integrated Behavioral Health deployed DearDoc AI Smartchat on its public website, implementing DearDoc AI Smartchat in the Chatbots and Conversational AI category to support patient engagement. The deployment is a web-embedded conversational widget serving as a patient-facing access layer for intake and basic service workflows, consistent with cloud-hosted SaaS conversational deployments.
The implementation centers on conversational intake and automated FAQ handling, with configured appointment triage and routing workflows that hand off to human staff when needed. DearDoc AI Smartchat conversational workflows and scripted decision logic were configured to capture contact and basic triage fields and to manage session continuity between bot and staff.
Operational scope covers patient access and scheduling for Integrated Behavioral Health outpatient services, with the website as the primary channel for the application. Governance and rollout were organized around content and dialog management, with patient access and front desk stakeholders responsible for iterative script updates and phased tuning based on live interaction patterns.
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Integrated Behavioral Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Integrated Behavioral Health implemented Microsoft 365 as a Collaboration platform to consolidate communication and document workflows across its 200 person, US based behavioral health organization. The deployment of Microsoft 365 served as the primary collaboration layer supporting clinical coordination, administrative communication, and care team scheduling across outpatient clinic sites and corporate functions.
The implementation centered on standard Microsoft 365 capabilities, including cloud email and calendaring, real time chat and meetings, and centralized file and intranet services. Microsoft 365 was configured to provide Exchange Online style mailbox services for organizational messaging, Microsoft Teams style chat and meetings for cross functional collaboration, and SharePoint and OneDrive style document libraries for controlled file sharing and versioning, with role based access controls and tenant level administration to align access to clinical and administrative roles.
Operational scope emphasized clinic and office workflows, with tenant level governance used to manage user provisioning, license assignment, and data access policies consistent with healthcare operational needs. Rollout was organized around department and site onboarding, with centralized administration for compliance monitoring and ongoing configuration of collaboration policies, while Microsoft 365 remained the named Collaboration application supporting Integrated Behavioral Health business functions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Integrated Behavioral Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Integrated Behavioral Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Integrated Behavioral Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Integrated Behavioral Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Integrated Behavioral Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Integrated Behavioral Health Technographics
Integrated Behavioral Health is a Healthcare organization based in United States,
with around 200 employees and annual revenues of $35.0 million.
Integrated Behavioral Health operates a diverse technology stack with applications such as
eClinicalWorks Cloud EHR, DearDoc AI Smartchat and Microsoft 365,
covering areas like Electronic Health Record, Chatbots and Conversational AI and Collaboration.
Integrated Behavioral Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as eClinicalWorks, DearDoc and Microsoft.
Integrated Behavioral Health recently adopted applications including
DearDoc AI Smartchat in 2021, Cloudflare CDN in 2021 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Integrated Behavioral Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Integrated Behavioral Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Integrated Behavioral Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.