Integrity Express Logistics
4420 Cooper Rd,
Cincinnati, 45242, OH,
United States
Cincinnati, 45242, OH,
United States
1 937-684-8180
Distribution
Integrity Express Logistics Technographics
Integrity Express Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Integrity Express Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Integrity Express Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Integrity Express Logistics has purchased the following applications: Sage Intacct for ERP Financial in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Integrity Express Logistics is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Integrity Express Logistics revenues, which have grown to $338.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Integrity Express Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Integrity Express Logistics Tech Stack and Enterprise Applications
Integrity Express Logistics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Intuit Quickbooks Enterprise | Sage Intacct | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Integrity Express Logistics implemented Sage Intacct as its ERP Financial system, replacing Intuit Quickbooks Enterprise. The deployment targeted core finance operations with primary operational support centered in Cincinnati, OH and focused on accounts payable and billing reconciliation workflows.
Sage Intacct was configured to support accounts payable processing, billing-data verification, and bi-monthly reconciliation reporting for factoring companies, with Accounts Payable identified as a primary functional module. The implementation included an export integration from the transportation management system referred to as iTMS into Sage Intacct to import billing records, enable verification prior to payment, and maintain reconciliation data.
Operational governance centralized AP documentation collection, discrepancy identification, and payment-status resolution through coordinated call center and email channels, assigning Accounts Payable specialists responsibility for export validation and exception handling. The environment formalized processes for verifying billing accuracy, revising errors, and preserving reconciliation reports for factoring companies, embedding these controls into day-to-day finance operations.
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Integrity Express Logistics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Integrity Express Logistics deployed Hubspot Live Chat on its public website to provide a persistent web engagement channel. The Hubspot Live Chat implementation is categorized as Chatbots and Conversational AI and is positioned to support front-line customer engagement, lead capture, and initial triage for sales and customer service functions.
The deployment comprises an embedded website chat widget and configured conversational flows, using predefined message templates and qualifying question paths typical of Chatbots and Conversational AI implementations. Hubspot Live Chat is configured to capture contact details, record chat transcripts, and create or update contact records within the HubSpot environment, enabling follow up by internal teams.
Operational coverage is focused on inbound web inquiries routed into HubSpot inboxes and CRM records, with automated assignment rules and notification workflows used to direct conversations to sales or customer service queues. The implementation emphasizes centralized handling of web-originated leads and service requests through Hubspot Live Chat and HubSpot record linking to preserve conversation context.
Governance for the Hubspot Live Chat rollout included configuration standards for response templates and escalation paths, along with role-based access to chat inboxes to enforce ownership by support and sales teams. Documentation and operational workflows were established to integrate chat handling into existing customer interaction processes without referencing any prior named system.
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Integrity Express Logistics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Integrity Express Logistics deployed Microsoft 365 as its enterprise Collaboration platform. Microsoft 365 is surfaced on the company public website and serves as the primary Microsoft 365 tenant for corporate collaboration and user productivity.
The implementation emphasizes core Microsoft 365 functional modules, including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for Business for personal file storage, Microsoft Teams for messaging and meetings, and Office desktop and web apps for end user productivity. Configuration focuses on role based access to those services and standard Collaboration workflows for document creation, sharing, and synchronous communication.
Deployment follows a cloud hosted Microsoft 365 tenant architecture, with services provisioned from Microsoft 365 rather than on premises infrastructure. The use of Microsoft 365 on the public website indicates surface integration patterns where tenant services and authentication are exposed to external web touchpoints.
Governance is organized around centralized tenant administration, user provisioning, and policy controls, with administrative roles and compliance settings applied at the tenant level to manage Collaboration scope and access. Operational control points include mailbox and document lifecycle settings, Teams governance, and tenant level security and compliance configurations using native Microsoft 365 administration capabilities.
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Collaboration | Collaboration |
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2020 | 2020 |
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Integrity Express Logistics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Integrity Express Logistics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Integrity Express Logistics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Integrity Express Logistics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Integrity Express Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Account Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Information Technology Director | Director | IT | |
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Controller | Director | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Accounts Receivable Specialist | Manager | Finance | |
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Apps Being Evaluated by Integrity Express Logistics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Integrity Express Logistics IT executives and key decision makers. This section highlights Integrity Express Logistics's latest recorded technology evaluations, including IntelliTrans TMS (CarrierPoint) for Transportation Management on 2025-08-05 and SAP Transportation Management for Transportation Management on 2024-08-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Integrity Express Logistics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-05 | Integrity Express Logistics | Evaluated | IntelliTrans | IntelliTrans TMS (CarrierPoint) | Transportation Management | SCM |
| 2024-08-20 | Integrity Express Logistics | Evaluated | SAP | SAP Transportation Management | Transportation Management | SCM |
FAQ - APPS RUN THE WORLD Integrity Express Logistics Technographics
Integrity Express Logistics is a Distribution organization based in United States,
with around 850 employees and annual revenues of $338.0 million.
Integrity Express Logistics operates a diverse technology stack with applications such as
Sage Intacct, Hubspot Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Integrity Express Logistics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, HubSpot and Microsoft.
Integrity Express Logistics recently adopted applications including
Hubspot Marketing Automation in 2021, Amazon Elastic Load Balancing (ELB) in 2021 and Hubspot Live Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Integrity Express Logistics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Integrity Express Logistics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Integrity Express Logistics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.