Banco Inter
Avenida Barbacena, No. 1.219 22nd floor,
Belo Horizonte, 30190-131,
Brazil
Belo Horizonte, 30190-131,
Brazil
55 31 2138 7978
Banking and Financial Services
Banco Inter Technographics
Banco Inter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banco Inter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 Banco Inter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banco Inter has purchased the following applications: New Relic AI Monitoring for AI Model Deployment and Monitoring in 2016, Tableau for Analytics and BI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banco Inter is running and its propensity to invest more and deepen its relationship with New Relic , Tableau Software , Alteryx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banco Inter revenues, which have grown to $3.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banco Inter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banco Inter Tech Stack and Enterprise Applications
Banco Inter AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic AI Monitoring | AI Model Deployment and Monitoring | AI Development | n/a | 2016 | 2016 |
In 2016, Banco Inter implemented New Relic to monitor its digital banking platforms, explicitly instrumenting customer-facing services and the Babi conversational bot. Banco Inter extended that observability footprint to include New Relic AI Monitoring to support AI model visibility and runtime behavior in the AI Model Deployment and Monitoring category.
The deployment centralized application performance monitoring, distributed tracing, synthetic checks, real-time dashboards, and alerting to cover transaction flows across web, mobile, and conversational interfaces. Configuration work included service-level telemetry, anomaly detection tuned for model-driven interactions, and role-based dashboards for operations and engineering to surface degradations tied to AI-driven channels.
Integrations and instrumentation emphasized the Babi conversational bot and digital channels, with telemetry correlated to core banking transaction services and customer journeys. Operational coverage was reported to include roughly 95% of Banco Inter’s critical processes, reflecting end-to-end observability across digital banking and channel operations.
Operational governance centralized incident routing and triage into platform and SRE teams, aligning alerts and runbooks with the monitoring configuration. Reported outcomes linked to the New Relic deployment include an approximately 57% reduction in mean time to repair and broad coverage of critical processes, supporting ongoing use of New Relic AI Monitoring for model and digital channel observability.
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Banco Inter Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Banco Inter deployed Tableau for Analytics and BI to support credit card processing analytics, KPI monitoring, and managerial reporting. Tableau dashboards were used to deliver managerial studies focused on resolving operational gaps and maximizing financial results for the payments business function.
The implementation centered on a data platform architecture that included a purpose-built Data Warehouse and a Payment Data Lake. The Data Warehouse was created using PySpark, Python, Amazon Redshift, Amazon S3, and Matillion for ETL orchestration, while the Payment Data Lake was implemented with AWS Glue, Redshift, AWS Step Functions, S3, Lambda, DynamoDB, and PySpark alongside other serverless tools. Tableau connected directly to relational stores and analytical databases, with dashboards sourcing data via SQL queries from Amazon Redshift, Oracle, and PostgreSQL.
Functional capabilities implemented with Tableau included KPI monitoring dashboards, managerial reporting, and self-service analytics for business area inquiries, supplemented by modeling and statistical studies for customer segmentation. Governance and operational ownership emphasized development and maintenance of data processing and storage workflows, ETL orchestration, and data engineering practices including version control and pipeline orchestration. The deployment tied Tableau to broader analytics and machine learning workstreams, including PySpark and Amazon SageMaker based modeling, to support the credit card processing operations and decision making at Banco Inter.
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Banco Inter Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Banco Inter implemented Cisco Webex Meetings in the Audio Video and Web Conferencing category. Cisco Webex Meetings is present on Banco Inter's website, indicating embedded meeting access or web-based join flows for external users. This placement supports both customer-facing interactions and internal collaboration use cases.
The deployment aligns with cloud-hosted SaaS architecture typical of Cisco Webex Meetings, providing real-time video, audio conferencing, screen sharing, meeting scheduling, and recording capabilities. Configuration on the website suggests use of browser-based clients or web SDK style join flows to enable one-click joins without a desktop client. Functional elements implemented include meeting orchestration, participant management, and recording storage consistent with Audio Video and Web Conferencing workflows.
Operational scope appears to encompass external customer engagement channels and internal business functions such as corporate communications, support, and remote teams. Banco Inter Cisco Webex Meetings Audio Video and Web Conferencing supports corporate collaboration and customer-facing meeting workflows. Governance is likely IT-led with policies for access control, authentication, and content retention aligned to enterprise conferencing practice.
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Banco Inter Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Banco Inter CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2021 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2022 |
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Banco Inter ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Banco Inter TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Banco Inter PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Banco Inter IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2020 | 2020 |
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Banco Inter CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Banco Inter
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | IT | |
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Senior Data Science Manager | Manager | IT | |
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Director of Data & Analytics, Security and PLD | Director | IT | |
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Data Engineer | Manager | IT | |
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Data Manager | Manager | IT | |
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Data Product Manager - Specialist | Manager | IT | |
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Senior Data and Business Analyst | Analytics & AI | Manager | IT | |
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Business Intelligence Analyst | Manager | IT | |
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Data Analytics | Manager | IT | |
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IT Executive Manager | Manager | IT | |
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Apps Being Evaluated by Banco Inter Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banco Inter IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banco Inter digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Banco Inter Technographics
Banco Inter is a Banking and Financial Services organization based in Brazil,
with around 3800 employees and annual revenues of $3.56 billion.
Banco Inter operates a diverse technology stack with applications such as
New Relic AI Monitoring, Tableau and Cisco Webex Meetings,
covering areas like AI Model Deployment and Monitoring, Analytics and BI and Audio Video and Web Conferencing.
Banco Inter has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as New Relic, Tableau Software and Cisco Systems.
Banco Inter recently adopted applications including
Edge Delta Telemetry Pipelines in 2023, Cisco Webex Meetings in 2022 and Cornerstone Platform CMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banco Inter’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Banco Inter’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banco Inter technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.