Birmingham, B1 1QP,
United Kingdom
Intercity Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Intercity and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 185 Intercity employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intercity has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intercity is running and its propensity to invest more and deepen its relationship with Sage , Eploy , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intercity revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intercity intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, Intercity implemented Sage Business Cloud X3 (ex Sage ERP X3) to consolidate and manage core financial operations. The deployment leveraged ERP Financial capabilities to support accounts payable workflows and employee expense processing, with an explicit focus on processing purchase invoices and recording staff expenses into the system. The implementation established Sage Business Cloud X3 as the central application for transactional postings to the general ledger and supplier subledger for Intercity's finance operations in the United Kingdom. Intercity's Sage Business Cloud X3 ERP Financial deployment supported accounts payable and expense management business functions.
Configuration emphasized accounts payable and expense management modules, including invoice capture, approval routing, manual entry for staff expenses, and posting to ledger accounts. Operational activities documented include preparing and analysing staff expenses, processing purchase invoices, and inputting those transactions directly into Sage Business Cloud X3, creating end to end AP processing within the application. Governance centered on finance and procurement teams performing data entry, invoice validation, and reconciliations, with workflows for expense review and supplier invoice approval embedded in daily operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2023 | 2023 |
In 2023, Intercity deployed Eploy Applicant Tracking System to capture candidate applications directly from its public website and careers pages. The Eploy Applicant Tracking System is positioned as Intercity’s Applicant Tracking System,Candidate Relationship Management solution for recruitment and HR, centralizing application intake for the company’s UK recruiting operations.
Configuration emphasized web-embedded application forms and candidate record management, including structured application capture, CV parsing and profile creation, configurable vacancy workflows, and candidate relationship management features such as talent pools and automated candidate communications. The implementation framed standard hiring workflows and requisition routing through Eploy, with configurable stages to support screening, interview coordination, and offer progression.
Operational coverage targets Intercity’s recruitment and HR teams and hiring managers, with the ATS surface integrated into the corporate website to create a seamless candidate experience. Governance focused on standardizing application handling and hiring approvals, aligning user roles and data capture practices to support compliance and operational consistency within recruitment and HR functions.
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Intercity implemented Microsoft 365 as its primary Collaboration platform. The deployment is referenced on Intercity's website, indicating active use of Microsoft 365 across the organization. Intercity operates in Professional Services in the United Kingdom and the implementation supports internal communication, document collaboration, and team productivity for its approximately 185 employees.
The Microsoft 365 implementation centers on cloud-hosted Collaboration capabilities common to the suite, including Exchange Online for email, SharePoint Online for document management, OneDrive for individual file storage, Microsoft Teams for real-time collaboration, and the Office productivity applications. Governance and operational management are consistent with a centrally administered Microsoft 365 tenant, incorporating role-based access, content management workflows, and tenant-level configuration to support business functions across delivery teams and corporate support. The configuration emphasizes Collaboration category functionality to streamline internal communications and knowledge sharing across Intercity's UK professional services operations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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