St. Louis, 63146, MO,
United States
Interface Security Systems Technographics
Interface Security Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Interface Security Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Interface Security Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interface Security Systems has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2010, Workday Recruiting for Recruiting, Applicant Tracking System in 2023, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interface Security Systems is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interface Security Systems revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interface Security Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Interface Security Systems Tech Stack and Enterprise Applications
Interface Security Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Interface Security Systems implemented Microsoft Dynamics NAV as its ERP Financial solution. The deployment centered on procurement and inventory capabilities, enabling staff to order and track materials for field service technicians and customers, create purchase orders, fulfill material requests, and review customer material orders for accuracy. Microsoft Dynamics NAV was used to update and make changes to customer records and to maintain vendor and customer data as part of routine operations, supporting excellent customer service to technicians, customers and vendors.
Operational scope emphasized field operations, procurement, and customer service workflows, with configuration aligned to purchasing, inventory management, order fulfillment, and customer account management modules. Workflows were structured to support material request intake from technicians, purchase order creation by procurement teams, accuracy checks on customer material orders, and record maintenance for customer and vendor interactions, reinforcing day to day service delivery and frontline support processes.
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Interface Security Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2023 | 2023 |
Interface Security Systems implemented Workday Recruiting in 2023 to support Recruiting,Applicant Tracking System needs and to publish job openings on its public careers site at https://interfacesystems.wd5.myworkdayjobs.com/InterfaceSystemsCareers. The deployment uses Workday Recruiting as a cloud-hosted career site and applicant intake platform, with the recruiting function configured as the primary operational scope and HR talent acquisition and hiring managers set up as main users.
Configuration emphasized requisition creation, online application intake, candidate tracking workflows, interview scheduling, and offer management within Workday Recruiting. The implementation integrated the career site experience so job requisitions and application flows are surfaced on the company website, and governance focused on role based access, posting templates, and standardized candidate workflow rules to align recruiting and hiring processes.
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Interface Security Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Interface Security Systems deployed LivePerson Conversational Cloud on its public website to provide Chatbots and Conversational AI for website customer engagement and lead capture. The LivePerson Conversational Cloud implementation centers on a web chat widget, conversational automation for routine customer inquiries, intent classification and routing logic, and controlled escalation to human agents when conversations exceed bot scope. This configuration aligns the application with customer service and sales workflows, and it uses session management, scripted bot flows and handoff controls to maintain continuity across interactions.
Implementation architecture is web first, embedding the LivePerson Conversational Cloud widget across site pages while leveraging the vendor platform for conversation orchestration and native analytics. Operational ownership is positioned with customer support and sales operations, supported by governance practices for conversation script versioning, escalation rules and performance monitoring. The deployment emphasizes on site conversational continuity, agent handoff governance and platform native reporting to support ongoing refinement of intent handling and response workflows.
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Interface Security Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Interface Security Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Interface Security Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Interface Security Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Operations | ||||
| CFO | CXO | Finance | ||||
| Nav Software Developer | Non Manager | IT | ||||
| CTO | CXO | IT |
Apps Being Evaluated by Interface Security Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-29 | Interface Security Systems | Evaluated | Questco | Questco PEO | PEO (Professional Employer Organization) | Professional Services |
| 2024-12-24 | Interface Security Systems | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |