Irvine, 92602, CA,
United States
Arch Telecom Technographics
Arch Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arch Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2250 Arch Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arch Telecom has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2004, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arch Telecom is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arch Telecom revenues, which have grown to $225.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arch Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arch Telecom Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2004 | 2004 |
In 2004, Arch Telecom implemented Oracle NetSuite ERP, deploying a cloud-based suite categorized as ERP Financial. The initial deployment established a centralized financial management platform for the organization to consolidate accounting and reporting workflows.
Configuration emphasized core financial modules, including general ledger, accounts payable, accounts receivable, fixed asset accounting, revenue recognition controls, and financial reporting. Oracle NetSuite ERP was configured to support multi-entity accounting and consolidated financial statements, aligning with ERP Financial control and compliance needs.
The implementation used a SaaS tenancy model with role-based access controls and audit trail capabilities to enforce segregation of duties and enable financial auditability. The system orchestrated standard finance workflows such as invoice processing, expense management, period close sequencing, and revenue posting automation.
Operational ownership was positioned in finance and accounting, with the platform serving procurement-to-pay and order-to-cash touchpoints within the finance domain. Governance focused on centralized chart of accounts, standardized posting policies, and configuration-driven workflow controls to maintain consistent financial processes across the company.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Arch Telecom deployed Microsoft 365 to standardize corporate collaboration. The implementation runs as a cloud-hosted Microsoft 365 tenant supporting Collaboration across the organization of 2,250 employees based in the United States. The deployment is observable on the company website, indicating tenant-level SaaS provisioning for corporate productivity and customer-facing content.
Microsoft 365 provides core collaboration capabilities including email and calendaring, document management and co-authoring, team chat and meeting workflows, and desktop and web productivity applications. This configuration supports business functions in communications, IT operations, and knowledge management across corporate teams. Operational governance in this implementation is expected to use centralized tenant administration, user provisioning workflows and policy enforcement for content and access, consistent with Collaboration category deployments. The narrative positions Arch Telecom Microsoft 365 Collaboration as the primary productivity and collaboration layer for the company.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Arch Telecom deployed WooCommerce on its company website. Arch Telecom uses WooCommerce, the Automattic eCommerce application, as its public storefront to support online sales and customer transactions on the corporate WordPress site.
The implementation centers on site-level commerce capabilities within WooCommerce, including product catalog publishing, shopping cart and checkout workflows, customer account management, couponing, and in-platform order management and reporting. Operational ownership is focused on the web and eCommerce functions, with governance applied through WordPress administrative roles and plugin configuration to control catalog taxonomy, checkout flow customization, and administrative permissions.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Arch Telecom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arch Telecom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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