Ipswich City Council
50 South Street, Rosewood,
Ipswich, 4305, QLD,
Australia
Ipswich, 4305, QLD,
Australia
61 7 3810-6666
Government
Ipswich City Council Technographics
Ipswich City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ipswich City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Ipswich City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ipswich City Council has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, SAP SuccessFactors Employee Central for Core HR in 2017, Siemens Brightly (formerly Assetic) for Enterprise Asset Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ipswich City Council is running and its propensity to invest more and deepen its relationship with Oracle , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ipswich City Council revenues, which have grown to $290.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ipswich City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ipswich City Council Tech Stack and Enterprise Applications
Ipswich City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Ipswich City Council implemented Oracle E-Business Suite as its ERP Financial platform to support council-wide systems. The deployment centered on Oracle Applications Release 11i running on Oracle Real Application Clusters with Automatic Storage Management on Red Hat Linux, forming the transactional backbone for council financial and administrative operations.
Operational configuration and engineering focused on RAC database maintenance, ASM storage, and Oracle Clusterware on Linux, with regular application and database patching to address defects. Enterprise User Security was provisioned using Oracle Identity Manager and Oracle Access Manager to deliver Single Sign On, and Oracle E-Business Suite authentication was integrated with Microsoft Active Directory for centralized user lifecycle management.
The implementation included a standby reporting database to separate analytics from production workloads, support and maintenance for Oracle BPEL for integration orchestration, and operational support for third-party applications such as Kronos and Safety Smart running on Oracle Application Server Release 2. Production was cloned to eleven downstream environments to provide stable testing and SSO validation, supported by an automated cloning and deployment process that enabled delivery of full development environments within a day.
Monitoring and governance were executed using Oracle Enterprise Manager with the Applications Management Pack, RMAN for backup and recovery, and hands-off lights out monitoring, augmented by Linux and SQL scripting for application usage reporting and capacity planning across CPU, memory, I/O and disk storage. Administrative controls included implementation of PCP in dual-node environments, concurrent manager performance optimization, and maintenance of Oracle standby technology to provide redundancy, while auditing and troubleshooting used Oracle provided tools and customized methods.
Documented outcomes from the implementation included a true Single Sign On integration with Microsoft Active Directory that reduced user maintenance costs by 50 percent, an automated cloning and deployment process delivering developer environments in one day, and a configured standby database environment for reporting that avoided impact to day to day ERP operations.
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Ipswich City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 Ipswich City Council implemented SAP SuccessFactors Employee Central as its Core HR system. The deployment served the council's HR and payroll footprint supporting approximately 1,300 employees across Ipswich, Queensland, with active project activity from October 2017 to December 2018.
The implementation centered on SAP SuccessFactors Employee Central together with SuccessFactors Talent Modules, configured to manage core employee records, talent workflows and HRIS master data. Project artifacts produced included detailed project management deliverables, training materials and cutover plans, with the Project Co-ordinator and Senior Business Analyst authoring and managing these assets to support transition and go live. The delivery encompassed structured process design work and configuration to align system workflows with council HR policies.
Integrations were implemented with SAP Payroll and biometric Kronos timeclocks, and a Kronos upgrade was executed to synchronize timekeeping and payroll feeds. The architecture established Employee Central as the authoritative HR master data source with interfaced time and payroll systems to streamline pay and attendance processing. Interfaces and data flows were scoped to support end-to-end HR to payroll operations and timekeeping reconciliation across council departments.
Governance and organisational change were driven through stakeholder management, facilitated workshops and regular meetings to elicit process design outcomes and influence complex stakeholder requirements. The programme emphasized communication, analysis and problem solving to break down complex scenarios and produce achievable recommendations, alongside training and cutover coordination to support adoption. Roles and responsibilities were formalised to maintain governance through post go live transition and operational handover.
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time Clock (Hardware) | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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Ipswich City Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Siemens | Legacy | Siemens Brightly (formerly Assetic) | Enterprise Asset Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Ipswich City Council implemented Siemens Brightly (formerly Assetic) as its Enterprise Asset Management platform to centralise lifecycle oversight for critical infrastructure and natural assets. The Council deployed Brightly’s Asset Management for Government platform to provide a single unified view of assets across the city, aligning day to day operations with analytics, real-time monitoring, and predictive insights.
The implementation focuses on end to end lifecycle management capabilities within Siemens Brightly (formerly Assetic), including asset register consolidation, condition and performance tracking, advanced analytics, and predictive maintenance planning. The platform is provisioned to deliver a single, unified asset register that combines physical and financial information and to surface asset condition, performance, and cost data for planning and procurement decisions.
Functional modules being adopted include automated field data capture and reporting, maintenance workflow orchestration, inspection tracking, crew assignment and mobile field service management, and cost analysis for operations and procurement. Council teams will use these modules to replace spreadsheets and manual scheduling, automate inspections and maintenance tasks, and monitor real time progress of field activities.
Governance changes are scoped to standardise asset data capture and to consolidate asset information into a centralised, reliable asset register that supports cross departmental workflows across the city. The rollout is positioned to modernise maintenance and field service management, enabling consistent processes for asset condition assessment, work order management, and reporting across operational teams and field crews.
Ipswich City Council expects outcomes that were stated as increased staff productivity, optimised maintenance spend, improved data accuracy, streamlined reporting, and faster resident response times, with the platform supporting longer term investment decisions and asset lifespan extension. Brightly’s public sector experience in Australia is cited as part of the partnership rationale to help the Council manage growth while balancing cost, risk, and performance.
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Ipswich City Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2012 | 2012 |
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Ipswich City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2025 | 2026 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Ipswich City Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Ipswich City Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Officer | Manager | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Manager People and Culture | Manager | HR | |
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Interim People and Culture Manager | Manager | HR | |
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Payroll Coordinator | Manager | Finance | |
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ICT Project Manager | Manager | Finance | |
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ICT Service Delivery Lead | Manager | Finance | |
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General Manager Infrastructure and Environment | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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Infrastructure Lead | Manager | Finance | |
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Information Technology Operations Manager | Manager | IT | |
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Manager, People and Culture | Manager | HR | |
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Senior People and Culture Business Partner | Manager | HR | |
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People Services Manager | Manager | HR | |
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Apps Being Evaluated by Ipswich City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ipswich City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ipswich City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ipswich City Council Technographics
Ipswich City Council is a Government organization based in Australia,
with around 1300 employees and annual revenues of $290.0 million.
Ipswich City Council operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and Siemens Brightly (formerly Assetic),
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Ipswich City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Siemens.
Ipswich City Council recently adopted applications including
Siemens Brightly (formerly Assetic) in 2025, Infor Pathway Customer Management in 2025 and ServiceNow ITSM in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ipswich City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ipswich City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ipswich City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.