iQor, Inc.
One Progress Plaza - 200 Central Avenue, 7th Floor,
Saint Petersburg, 33701, FL,
United States
Saint Petersburg, 33701, FL,
United States
1 727-823-8980
Professional Services
iQor, Inc. Technographics
iQor, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iQor, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45000 iQor, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iQor, Inc. has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2014, Rocket.chat for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iQor, Inc. is running and its propensity to invest more and deepen its relationship with SAP , Talkpush , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iQor, Inc. revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iQor, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iQor, Inc. Tech Stack and Enterprise Applications
iQor, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, iQor, Inc. implemented SAP SuccessFactors Employee Central as the Core HR platform for a global human capital management program spanning 22 countries, 87 work locations and 40 legal entities. The implementation was part of a broader effort to manage overall design, solution delivery and production support for global SuccessFactors, SAP Payroll and Kronos Workforce Central solutions, with SuccessFactors Recruiting & Onboarding and Employee Central selected and rolled out as key modules.
The SAP SuccessFactors Employee Central deployment included a purposefully designed organization foundation object structure to enable global position management and cross‑business workforce reporting across two distinct operations, outsourcing and offshoring business process services, and electronic and infrastructure product support. Configuration focused on position management, workforce reporting, and core employee data governance, with design considerations explicitly aligned to financial system structures to facilitate future integration with financial applications.
Integration architecture centered on Dell Boomi as the middleware platform, orchestrating more than 20 system integrations with SuccessFactors. Notable integrations included inbound and outbound web services with Active Directory across three domains, connections to SAP On‑Premise Payroll, interfaces to Kronos Workforce Central for time and attendance, and integrations with internal applications that support call center operations and candidate assessments as part of the application process.
Governance and rollout relied on centralized solution management and end‑to‑end process design participation, with the project team directing functional design, solution build, testing and delivery across global locations. Key accomplishments documented include partner selection for Recruiting and Onboarding and a global implementation of Employee Central, while ongoing responsibilities covered production support and continued integration operations.
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Interview Scheduling | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2014 | 2014 |
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Recruiting Chatbot | HCM |
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2015 | 2015 |
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iQor, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, iQor, Inc. implemented Rocket.chat on its website to establish a customer engagement channel using the Rocket.chat application within the Chatbots and Conversational AI category. The deployment emphasizes web based conversational interfaces to capture inbound inquiries and route interactions into digital support workflows. This initiative positions Rocket.chat as a public facing messaging layer supporting customer service and online engagement functions.
Configuration work centered on embedding the Rocket.chat web chat widget, enabling real time messaging, channel conversations, and conversational workflow scripting consistent with Chatbots and Conversational AI capabilities. Administrative configuration included the Rocket.chat console for tenant management, user role provisioning, and message routing logic to direct website contacts into internal handling queues. The Rocket.chat application also provides the platform foundation for conversational automation, scripted interactions, and live agent escalation workflows typical of enterprise chat deployments.
Operational governance focused on centralized administration, role based access controls, and content moderation procedures to manage public facing conversations on the corporate site. The scope of the implementation is the corporate website as the primary operational surface, impacting customer facing digital support teams and online engagement processes.
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iQor, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, iQor, Inc. deployed Cisco Webex Meetings to provide browser-based conferencing and client-facing meeting access. The deployment used the WebEx Panel embedded on iQor's public website to surface meeting join flows and live audio video sessions, positioning Cisco Webex Meetings as the organization’s Audio Video and Web Conferencing capability for web-accessible sessions.
The implementation configured WebEx Panel components and standard meeting controls consistent with Audio Video and Web Conferencing functionality, including audio and video streaming, screen sharing, and in-browser join controls. The WebEx Panel acted as the website front end, connecting site visitors to Cisco Webex Meetings session orchestration and media services hosted by Cisco.
Operational scope emphasized customer engagement and remote collaboration use cases, with the WebEx Panel exposing meeting entry points to site visitors and clients rather than being embedded in internal enterprise systems. Governance focused on web content management and panel placement controls to manage access and presentation, and the rollout was executed at the website level to centralize public meeting access through Cisco Webex Meetings.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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PBX, VoiP and Phone Systems | Collaboration |
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2024 | 2024 |
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iQor, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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iQor, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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iQor, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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iQor, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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iQor, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at iQor, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by iQor, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from iQor, Inc. IT executives and key decision makers. This section highlights iQor, Inc.'s latest recorded technology evaluations, including Ceridian Dayforce HCM for Core HR on 2024-07-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the iQor, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD iQor, Inc. Technographics
iQor, Inc. is a Professional Services organization based in United States,
with around 45000 employees and annual revenues of $2.00 billion.
iQor, Inc. operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, Rocket.chat and Cisco Webex Meetings,
covering areas like Core HR, Chatbots and Conversational AI and Audio Video and Web Conferencing.
iQor, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Rocket.chat and Cisco Systems.
iQor, Inc. recently adopted applications including
NICE CXone Omnichannel Routing in 2024, Nice CXone SmartReach in 2024 and Lumen Cloud (ex CenturyLink) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of iQor, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates iQor, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete iQor, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.