Dublin, D01 V5Y2,
Ireland
Irish Life Assurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Irish Life Assurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Irish Life Assurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Irish Life Assurance has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, Benefex OneHub | Benefits for Benefits Administration in 2011, Majesco ClaimVantage for Insurance Claims Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Irish Life Assurance is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Irish Life Assurance revenues, which have grown to $384.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Irish Life Assurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle E-Business Suite | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2011 | 2011 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2018 | 2019 |
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HR Service Delivery | HCM |
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2018 | 2020 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Majesco | Legacy | Majesco ClaimVantage | Insurance Claims Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Irish Life Assurance upgraded and moved its life and pensions claims operation to the Majesco ClaimVantage cloud claims management platform. The Majesco ClaimVantage implementation targeted the claims process area within the Insurance Claims Management category to standardize the claim lifecycle and improve operational effectiveness and customer experience across Irish Life's life and pensions claims functions in Ireland.
Majesco ClaimVantage Claims was configured to support end to end claims processing workflows and lifecycle management consistent with Insurance Claims Management functionality, including intake orchestration, adjudication routing, and settlement coordination. The deployment leveraged a cloud delivery model to centralize processing and enable standardized business rules and case management across claim types.
Implementation governance emphasized process standardization and workflow controls to align claims teams and customer service touchpoints, with a focused rollout across life and pensions claims operations. The stated objectives were to digitally transform claims processing while improving operational effectiveness and customer experience, reflecting a category-aligned modernization of claims operations.
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Insurance Claims Management | ERP Services and Operations |
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2021 | 2021 |
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Insurance ERP | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2008 | 2008 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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