IRT Group
3/77 Market Street,
Wollongong, 2500, NSW,
Australia
Wollongong, 2500, NSW,
Australia
61 18 0002-4915
Non Profit
IRT Group Technographics
IRT Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IRT Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 IRT Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IRT Group has purchased the following applications: Epicor ERP for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2017, AlayaCare Procura for Home Care Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IRT Group is running and its propensity to invest more and deepen its relationship with Epicor , SAP , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IRT Group revenues, which have grown to $263.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IRT Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IRT Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, IRT Group implemented Epicor ERP as its ERP Financial system to centralize core financial operations. Epicor ERP is listed among IRT’s endorsed enterprise systems alongside Platinum, Procura, Basware, Content Manager, Sales Force, Protecht, Success Factors, Scout, SharePoint, Workplace and the IRT Supplier Portal.
The Epicor ERP deployment focused on standard ERP Financial functional modules, including general ledger, accounts payable, accounts receivable, fixed asset accounting, cash management and budgeting controls. Configuration emphasized financial chart of accounts alignment and transaction-level auditability consistent with nonprofit fund accounting needs, while procurement-related flows were coordinated with existing procurement tooling.
Integrations were implemented with several named enterprise systems to create an end-to-end financial and procurement landscape. Epicor ERP was linked with Procura and Basware to support procurement and supplier invoicing workflows, integrated with Content Manager and SharePoint for document and records management, and aligned with the IRT Supplier Portal for supplier connectivity, while HR master data synchronization points were maintained with Success Factors.
Governance for the Epicor ERP implementation reflected IRT’s privacy and compliance requirements, including controls for personal information and sensitive information as described in the organisation’s Privacy Compliance Policy. Operational ownership rested with finance and procurement functions, and workflows were updated to route supplier onboarding, invoice processing and record retention through the combined Epicor ERP and supporting systems architecture.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, IRT Group implemented SAP SuccessFactors Employee Central as a cloud Core HR platform to centralize People & Culture operations and modernize HR service delivery. The SAP SuccessFactors Employee Central deployment was positioned to support Performance & Goals, Recruitment, Learning, and Core HR and Payroll services, enabling IRT Group SAP SuccessFactors Employee Central Core HR People & Culture alignment across the organization.
Configuration work focused on establishing a centralized employee master, position and organisational data models, goal and performance frameworks, recruitment workflows, learning enablement, and payroll service orchestration. The implementation emphasized standard Core HR process automation including structured onboarding, performance cycle management, and learning assignment workflows, reflecting typical human capital management patterns for a cloud HR platform.
The solution was delivered as a cloud-first architecture intended to operate across IRT Group's Australian operations, supporting HR processes for residential and community-based seniors care functions. Interfaces were scoped to support payroll services and learning administration as part of the overall HR lifecycle, while data and role models were designed to reflect People & Culture governance and security boundaries.
Governance and rollout were driven by the People & Culture function as part of a broader business transformation program that prioritized customer centricity, innovation, business excellence, culture, and board-level engagement. HR used the new Core HR platform to map customer and workforce journeys, improve back-office operations, and encourage new ways of working, with the explicit objective of enabling People & Culture to focus on delivering strategic outcomes to the business.
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AlayaCare | Legacy | AlayaCare Procura | Home Care Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, IRT Group implemented AlayaCare Procura to manage core Home Care Management finance and administrative workflows across its home care operations. The deployment of AlayaCare Procura was positioned to centralize customer billing, purchase order control for CDC expenditure, time keeping and payroll transaction handling, and customer statement generation within a single Home Care Management application.
Modules and configuration work focused on billing and invoicing, purchase order control for Consumer Directed Care expenditure, fortnightly timekeeping and payroll transaction reconciliation, customer account management and monthly HCP statement despatch. The implementation included development of training assets and operational job aids, with the Applications Support Officer assigned to train staff and maintain how to cards for Procura and related financial processes.
The AlayaCare Procura implementation integrated explicitly with payroll systems Emplive and My Central, procurement platform Coupa, customer master and CRM records in Salesforce, and the general ledger in Epicor, plus other IRT systems. Integration work emphasized transactional integrity and accurate flows of timekeeping, payroll-related charges and procurement transactions into the General Ledger and billing modules, ensuring data consistency across Finance, Home Care operations and Group Finance reporting processes.
Governance and operational controls were formalized around purchase order control for CDC spending, regular reporting to Group Finance to manage home care debtors, and scheduled communications to customers and brokers. Responsibilities included ensuring accurate and timely billing to customers and brokers, controlling CDC expenditure postings, and coordinating with Group Finance on aged debtor oversight, with processes reinforced through training, documentation and application support roles.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Security Outsourcing | Physical Security |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at IRT Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by IRT Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IRT Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IRT Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD IRT Group Technographics
IRT Group is a Non Profit organization based in Australia,
with around 3000 employees and annual revenues of $263.0 million.
IRT Group operates a diverse technology stack with applications such as
Epicor ERP, SAP SuccessFactors Employee Central and AlayaCare Procura,
covering areas like ERP Financial, Core HR and Home Care Management.
IRT Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, SAP and AlayaCare.
IRT Group recently adopted applications including
Zoominfo Platform in 2023, Snowflake Data Warehouse in 2022 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IRT Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IRT Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IRT Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.