Kabul, 1001,
Afghanistan
Islamic Bank Of Afghanistan Technographics
Islamic Bank Of Afghanistan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Islamic Bank Of Afghanistan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 832 Islamic Bank Of Afghanistan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Islamic Bank Of Afghanistan has purchased the following applications: Oracle Flexcube for Core Banking in 2016, Tawk.to for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Islamic Bank Of Afghanistan is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Islamic Bank Of Afghanistan revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Islamic Bank Of Afghanistan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Islamic Bank Of Afghanistan Tech Stack and Enterprise Applications
Islamic Bank Of Afghanistan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | JMR Infotech | 2016 | 2016 |
In 2016, Islamic Bank Of Afghanistan implemented Oracle Flexcube as its Core Banking platform. JMR Infotech served as the system integrator for the engagement and delivered Oracle FLEXCUBE alongside Oracle FLEXCUBE Direct Banking solution as part of the core platform rollout.
The implementation emphasized core banking functional modules, including customer accounts, deposits, payments processing, core general ledger and Shariah compliant product configuration. Configuration work included product engines and transaction rule sets to support Islamic compliant accounts and services, and channel enablement for direct banking.
Architecturally the deployment was delivered as a centralized core banking instance to support branch operations, teller processing, retail and commercial banking functions, and online channel services. The setup focused on modular configuration of the core to allow operational orchestration across back office processing and front office channels.
Program governance was driven through a bank and SI/VAR governance model with executive sponsorship noted in the implementation announcement, and the rollout emphasized product governance, compliance controls and operational process standardization. The public statement accompanying the engagement stated the implementation was intended to enable new product offerings, tighter compliance and more cost effective operations.
|
Islamic Bank Of Afghanistan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Islamic Bank Of Afghanistan deployed Tawk.to on its public website to enable on-site customer engagement. Tawk.to serves as the bank's Chatbots and Conversational AI entry point for real-time visitor messaging and initial customer support, providing a lightweight conversational layer on the retail banking web channel.
The implementation centers on an embedded web chat widget and the Tawk.to agent console, using standard Chatbots and Conversational AI capabilities such as live messaging, canned responses, visitor monitoring and chat transcript capture. Operational scope is the bank's website channel, servicing inbound customer inquiries and routing interactions to front-line customer service staff via the Tawk.to interface, with platform-level session management and transcript retention supporting ongoing customer service workflows.
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IT Decision Makers and Key Stakeholders at Islamic Bank Of Afghanistan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Islamic Bank Of Afghanistan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-29 | Islamic Bank Of Afghanistan | Evaluated | INFOPRO | INFOPRO ICBA System | Core Banking | ERP Services and Operations |