Sydney, 2113, NSW,
Australia
ISS Facility Services Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ISS Facility Services Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 ISS Facility Services Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ISS Facility Services Australia has purchased the following applications: Coupa Invoice for AP Automation in 2020, PageUp ATS for Applicant Tracking System in 2014, Carlson Wagonlit Travel for Travel Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ISS Facility Services Australia is running and its propensity to invest more and deepen its relationship with Coupa Software , Microsoft , Inlogik or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ISS Facility Services Australia revenues, which have grown to $2.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ISS Facility Services Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2011 | 2011 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2022 | 2022 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
|
|
|
|
|
Core HR | HCM |
|
2022 | 2023 |
|
|
|
|
|
Employee Engagement | HCM |
|
2018 | 2018 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2015 | 2015 |
|
|
|
|
|
Payroll | HCM |
|
2024 | 2025 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2024 | 2025 |
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Workforce Management | HCM |
|
2010 | 2010 |
|
|
|
|
|
Workforce Management | HCM |
|
2015 | 2015 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carlson Wagonlit Travel | Legacy | Carlson Wagonlit Travel | Travel Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, ISS Facility Services Australia implemented Carlson Wagonlit Travel for Travel Management. The deployment centralized booking for employee accommodation and travel across the North West, with Carlson Wagonlit Travel used to book all accommodation for ISS employees and to support FIFO roster scheduling, room check-in and arrivals coordination at site hubs including Searipple Village and other Pilbara camps.
Configuration emphasized travel reservation and accommodation scheduling capabilities, reservation management for room assignments, and structured reporting outputs used for daily, weekly and monthly billing cycles. Functional workflows incorporated mobilization support for new employees through ERMS, site induction scheduling, and the operational coordination of trucks and freight to maintain linen and food and beverage supply levels for wet and dry messes.
Carlson Wagonlit Travel operated alongside the organization’s Navision invoicing processes and ERMS mobilization records, with financial activities such as purchase order generation and internal invoice processing executed in Navision while accommodation and travel reservations were managed in Carlson Wagonlit Travel. Operational coverage included front office administrators, a four-person office team coordinating site-wide rosters, camp managers and administrative staff across multiple Pilbara sites, and coordination with external customers such as Woodside and Fleetwood for resident invoicing and meeting reports.
Governance and workflow changes embedded travel booking into site administration responsibilities, formalized daily reporting and billing reconciliation routines, and tied travel and accommodation workflows to quality assurance assessments and escalation processes. Role-based controls included designated responsibilities for mobilising employees, collating reports for stakeholder meetings, and maintaining emergency and evacuation readiness while using Carlson Wagonlit Travel as the primary Travel Management application.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2009 | 2009 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2022 | 2022 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2011 | 2011 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||