San Antonio, 78232, TX,
United States
ISS Facility Services, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ISS Facility Services, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 ISS Facility Services, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ISS Facility Services, Inc. has purchased the following applications: IFS Expense Management for Expense Management in 2011, ApplicantOne for Applicant Tracking System in 2015, Quadient Neopost IS-6000 for Mailing System in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ISS Facility Services, Inc. is running and its propensity to invest more and deepen its relationship with IFS , ApplicantOne , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ISS Facility Services, Inc. revenues, which have grown to $940.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ISS Facility Services, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Expense Management | Expense Management | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, ISS Facility Services, Inc. implemented IFS Expense Management to standardize Expense Management across its U.S. operations. The deployment targeted processing IFS expense reports and establishing centralized expense reporting for corporate and field personnel.
The IFS Expense Management implementation included core modules for expense capture, receipt imaging, expense report submission, multi-level approval workflows, and policy enforcement with an audit trail. Configuration work emphasized business rules for expense categories, allowable charges, and approval matrices to align with finance controls and accounts payable workflows.
The solution was integrated into ISS's broader IFS application landscape, exchanging transactional data with corporate finance and accounts payable ledgers to support reimbursement and accounting posting workflows. Operational coverage included corporate finance, accounts payable, and field operations submitting travel and expense claims, with governance centered on automated approval routing and expense policy enforcement administered by finance teams.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ApplicantOne | Legacy | ApplicantOne | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, ISS Facility Services, Inc. implemented ApplicantOne as its applicant tracking system, deploying ApplicantOne on its public careers website to manage external candidate applications. The ApplicantOne ATS is used across the company’s United States operations to support recruiting and talent acquisition activities for a 3,800 employee organization.
The implementation centers on ApplicantOne modules for job posting management, candidate application intake and tracking, resume parsing, and workflow coordination between recruiters and hiring managers, reflecting standard ATS functional workflows. Deployment is website-facing and configured to drive the end-to-end requisition to hire lifecycle, with centralized HR governance over posting approvals, candidate status transitions, and recruiting reporting.
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2023 |
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Onboarding | HCM |
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2020 | 2023 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, ISS Facility Services, Inc. deployed Quadient Neopost IS-6000 as its Mailing System to support office administration and facilities mail operations. The implementation focused on sorting and distributing incoming and outgoing mail while providing facilities and office managers with both manual and electronic mailing equipment for day to day mail handling.
Quadient Neopost IS-6000 was configured to provide postage metering, mail sorting and postage accounting, with operator workstations running Windows XP, Vista, 7, 8 or 10 and Linux based tools for device control and data entry. Functional capabilities included mail franking, automated sortation, mail volume tracking exported to Excel for invoicing, and on site handling of warehouse and inventory for mailing supplies. The system environment supported routine troubleshooting of printers, scanners, fusers and network issues, alongside audio visual and cabling work that formed part of facilities support.
Operational integration covered courier coordination with USPS, UPS, DHL and FedEx for outbound dispatch and included tram documentation through DHL as part of courier workflows. The Mailing System was embedded in facilities management workflows, impacting office administration, general maintenance services, and shipping and receiving processes across the United States. Governance emphasized operator proficiency in communication, computer and data entry skills, invoicing mail volumes through Excel, and documented procedures for equipment operation and trouble shooting.
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