Le Kremlin-Bicêtre, 94270,
France
IT Link Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by IT Link and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 704 IT Link employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IT Link has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Oryanoo CRM for CRM in 2021, Freshservice for IT Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IT Link is running and its propensity to invest more and deepen its relationship with Google , Facebook , Oryanoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IT Link revenues, which have grown to $67.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IT Link intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oryanoo | Legacy | Oryanoo CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, IT Link deployed Oryanoo CRM, implementing a CRM solution on its public website. The implementation places Oryanoo CRM as the primary CRM platform for lead capture and client interaction tracking for IT Link, a France-based professional services firm.
The Oryanoo CRM deployment uses web-hosted capture components embedded in the website to ingest inbound contacts and convert them into structured contact and account records. Functional capabilities implemented align with standard CRM workflows, including contact and account management, opportunity pipeline tracking, activity and task management, and reporting and segmentation.
Operational scope focuses on sales and client delivery functions, consolidating front-office intake with ongoing client relationship management and supporting handoffs between presales and service teams. The architecture is centered on a web-deployed application layer tied directly to public-facing touchpoints, enabling real-time lead staging within Oryanoo CRM, with governance oriented toward centralized data capture, role-based access, and workflow enforcement for sales and delivery processes.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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