AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Itf Licensing UK Tech Stack and Enterprise Applications

Itf Licensing UK Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022 Itf Licensing UK deployed Slack Connect as a central Collaboration tool for its organization. The implementation surface includes use of Slack on the company website to capture external inquiries and to initiate channel level communications with partners and third parties. The configuration centered on a single Slack Connect workspace sized to a 102 person company, with channel structures and private messaging enabled to support cross functional work. Functional capabilities implemented include persistent channels, file sharing, threaded conversations, external Slack Connect channels for partner collaboration, and workspace administration controls. Governance was established through designated workspace administrators, channel naming conventions, user onboarding workflows, and access control policies to manage external connections and internal channel lifecycle. The deployment focused operational coverage across commercial, events and operations teams, using Slack Connect to centralize partner interactions while preserving controlled access and auditability within the Collaboration environment.
Itf Licensing UK Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Umbraco Legacy Umbraco CMS Web Content Management Content Management n/a 2013 2013
In 2013, Itf Licensing UK implemented Umbraco CMS for Web Content Management to run its public website itftennis.com. The deployment centralized web content management and authoring for the organisation's online presence. The Umbraco CMS implementation focuses on content authoring, templating, media asset management, role based editorial workflows, and staged publishing controls, supporting recurring updates to public pages and marketing content. Configuration aligned with standard Web Content Management capabilities, including structured content types, rich text editing, URL and metadata management, and content versioning. Operational scope includes marketing and communications teams responsible for site content and editorial governance across the ITF web channels. Governance emphasizes user permissions, editorial approval workflows, and scheduled publishing to ensure content consistency on the public site, with Umbraco CMS providing the platform foundation for these functions.
Itf Licensing UK CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2024 2024
In 2024, Itf Licensing UK implemented FreshDesk Customer Support. FreshDesk Customer Support is deployed on the company website to capture and manage web-originated inquiries, positioning the application to deliver Customer Support for licensing and event-related questions. The deployment creates a centralized, customer-facing entry point that aligns the support application with the organization’s customer service workflow. Implementation emphasizes core Customer Support capabilities such as ticketing, knowledge base self-service, web widget capture, and automated routing into internal queues, reflecting standard FreshDesk configuration patterns. Operational scope centers on customer service and licensing teams, with workflow orchestration for triage, escalation, and ticket lifecycle management. Governance is addressed through centralized administration of support queues and knowledge content to standardize responses across support staff.
Itf Licensing UK ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IT Service Management ITSM 2022 2022
Itf Licensing UK TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Itf Licensing UK PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Transactional Email PaaS 2021 2021
Itf Licensing UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2016 2016
Itf Licensing UK CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2011 2011
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Itf Licensing UK

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Itf Licensing UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Itf Licensing UK IT executives and key decision makers. This section highlights Itf Licensing UK's latest recorded technology evaluations, including Crisis24 Risk Management Platform for Critical Event Management on 2026-04-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Itf Licensing UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-04-17 Itf Licensing UK Evaluated GardaWorld Crisis24 Risk Management Platform Critical Event Management TRM
FAQ - APPS RUN THE WORLD Itf Licensing UK Technographics
Itf Licensing UK is a Leisure and Hospitality organization based in United Kingdom, with around 102 employees and annual revenues of $66.6 million.
Itf Licensing UK operates a diverse technology stack with applications such as Slack Connect, Umbraco CMS and FreshDesk Customer Support, covering areas like Collaboration, Web Content Management and Customer Support.
Itf Licensing UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Umbraco and Freshworks.
Itf Licensing UK recently adopted applications including FreshDesk Customer Support in 2024, Slack Connect in 2022 and Atlassian Jira Service Desk in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Itf Licensing UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Itf Licensing UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Itf Licensing UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.