London, SW15 5XZ,
United Kingdom
Itf Licensing UK Technographics
Itf Licensing UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Itf Licensing UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 102 Itf Licensing UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Itf Licensing UK has purchased the following applications: Slack Connect for Collaboration in 2022, Umbraco CMS for Web Content Management in 2013, FreshDesk Customer Support for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Itf Licensing UK is running and its propensity to invest more and deepen its relationship with Salesforce , Umbraco , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Itf Licensing UK revenues, which have grown to $66.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Itf Licensing UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Itf Licensing UK Tech Stack and Enterprise Applications
Itf Licensing UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Itf Licensing UK deployed Slack Connect as a central Collaboration tool for its organization. The implementation surface includes use of Slack on the company website to capture external inquiries and to initiate channel level communications with partners and third parties.
The configuration centered on a single Slack Connect workspace sized to a 102 person company, with channel structures and private messaging enabled to support cross functional work. Functional capabilities implemented include persistent channels, file sharing, threaded conversations, external Slack Connect channels for partner collaboration, and workspace administration controls. Governance was established through designated workspace administrators, channel naming conventions, user onboarding workflows, and access control policies to manage external connections and internal channel lifecycle. The deployment focused operational coverage across commercial, events and operations teams, using Slack Connect to centralize partner interactions while preserving controlled access and auditability within the Collaboration environment.
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Itf Licensing UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Itf Licensing UK implemented Umbraco CMS for Web Content Management to run its public website itftennis.com. The deployment centralized web content management and authoring for the organisation's online presence.
The Umbraco CMS implementation focuses on content authoring, templating, media asset management, role based editorial workflows, and staged publishing controls, supporting recurring updates to public pages and marketing content. Configuration aligned with standard Web Content Management capabilities, including structured content types, rich text editing, URL and metadata management, and content versioning.
Operational scope includes marketing and communications teams responsible for site content and editorial governance across the ITF web channels. Governance emphasizes user permissions, editorial approval workflows, and scheduled publishing to ensure content consistency on the public site, with Umbraco CMS providing the platform foundation for these functions.
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Itf Licensing UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024, Itf Licensing UK implemented FreshDesk Customer Support. FreshDesk Customer Support is deployed on the company website to capture and manage web-originated inquiries, positioning the application to deliver Customer Support for licensing and event-related questions. The deployment creates a centralized, customer-facing entry point that aligns the support application with the organization’s customer service workflow.
Implementation emphasizes core Customer Support capabilities such as ticketing, knowledge base self-service, web widget capture, and automated routing into internal queues, reflecting standard FreshDesk configuration patterns. Operational scope centers on customer service and licensing teams, with workflow orchestration for triage, escalation, and ticket lifecycle management. Governance is addressed through centralized administration of support queues and knowledge content to standardize responses across support staff.
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Itf Licensing UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Itf Licensing UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
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Itf Licensing UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
|
2021 | 2021 |
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Itf Licensing UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Itf Licensing UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Itf Licensing UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Itf Licensing UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-17 | Itf Licensing UK | Evaluated | GardaWorld | Crisis24 Risk Management Platform | Critical Event Management | TRM |