Tinley Park, 60487, IL,
United States
ITS Technologies and Logistics Technographics
ITS Technologies and Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ITS Technologies and Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ITS Technologies and Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ITS Technologies and Logistics has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Microsoft 365 for Collaboration in 2018, HappyFox Help Desk for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ITS Technologies and Logistics is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , HappyFox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ITS Technologies and Logistics revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ITS Technologies and Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITS Technologies and Logistics Tech Stack and Enterprise Applications
ITS Technologies and Logistics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 ITS Technologies and Logistics implemented Oracle NetSuite ERP, an ERP Financial application, to centralize finance and accounting for its 200-employee consumer packaged goods and logistics business in the United States. The deployment emphasized core financial modules including general ledger, accounts receivable, accounts payable, billing, and fixed asset accounting, with configuration to support standardized chart of accounts and month-end close workflows.
Oracle NetSuite ERP was configured to support order-to-cash and procure-to-pay transactional flows and to provide financial reporting and dashboarding for corporate finance and shared services. Governance was established through role-based access controls, invoice approval routing, and change control for configuration updates, and the implementation scoped data flow design and operational support to enable accounting, billing, and inventory to financial reconciliation processes typical of an ERP Financial deployment.
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ITS Technologies and Logistics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 ITS Technologies and Logistics implemented Microsoft 365 as its Collaboration platform. The implementation is visible through references on the company website and indicates adoption of Microsoft 365 for corporate productivity and communication.
The deployment leverages Microsoft 365 core collaboration capabilities, including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, and OneDrive for file synchronization and mobile access. Configuration includes tenant provisioning and Azure Active Directory identity and access management, role based access control, and centralized SharePoint site architecture to support document collaboration and content governance. Microsoft 365 is used to standardize collaboration tooling and to unify communication and file workflows across the organization.
Governance is oriented around tenant administrative controls and information protection policies, with an emphasis on document lifecycle and permission management typical for Collaboration deployments. The ITS Technologies and Logistics Microsoft 365 Collaboration relationship supports internal communication, document centric workflows, and centralized content management across corporate functions.
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ITS Technologies and Logistics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Help Desk | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, ITS Technologies and Logistics implemented HappyFox Help Desk for Customer Support on its website. ITS Technologies and Logistics deployed HappyFox Help Desk to centralize customer service ticketing and web based inquiry capture for its United States consumer packaged goods operations. The implementation established HappyFox Help Desk as the primary Customer Support application supporting customer service and support workflows.
Configuration concentrated on core Customer Support capabilities typical for the category, including multichannel ticketing, web based ticket intake, a knowledge base for self service, SLA routing, and workflow automation to support agent assignment and escalation. The deployment served customer service and operations teams and connected the support intake directly to the corporate website, leveraging the vendor hosted application architecture. Governance emphasized ticket triage, escalation rules, and centralized support queue management to standardize response workflows.
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Marketing Automation | CRM |
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2018 | 2018 |
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ITS Technologies and Logistics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ITS Technologies and Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| President & Chief Executive Officer | CXO | Finance | ||||
| Vice President Business Development | VP | Sales |
Apps Being Evaluated by ITS Technologies and Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||