AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

J. OBrien Co Inc Tech Stack and Enterprise Applications

J. OBrien Co Inc AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, J. OBrien Co Inc deployed LiveChat, a vendor solution from LiveChat, Inc., in the Chatbots and Conversational AI category on its public website. The implementation is web-facing, centered on an embedded LiveChat widget to support real-time customer engagement and lead capture directly from the company site. The LiveChat deployment emphasizes typical chat modules including live agent routing, canned responses, chat transcript logging, and session handling, configured for a small professional services firm with approximately 25 employees. Operational responsibility sits with front-line client service and sales staff who manage incoming chats during business hours, and the rollout adjusted workflows toward digital-first inquiry handling and centralized transcript retention for follow-up and case tracking.
J. OBrien Co Inc Collaboration
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Category
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VAR/SI
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, J. OBrien Co Inc implemented Microsoft 365 to provide core Collaboration capabilities for the 25-person professional services firm. The implementation aligns Microsoft 365 Collaboration with primary business functions including email, document management, project collaboration, and client communications. Public evidence indicates Microsoft 365 is deployed and referenced on the company website. The deployment focuses on standard Microsoft 365 modules such as Exchange Online for hosted email, SharePoint Online for centralized document repositories, OneDrive for personal file sync, and Microsoft Teams for real-time messaging and meetings, reflecting common Collaboration workflows for professional services. Administrative and governance controls were applied at the tenant level to manage user provisioning, access permissions, and site-level document governance appropriate for a small firm operating in the United States. Microsoft 365 supports workflows around proposal drafting, client deliverables, and internal collaboration while being surfaced on the corporate website.
J. OBrien Co Inc eCommerce
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Oracle Legacy Oracle NetSuite Commerce eCommerce eCommerce n/a 2012 2012
In 2012, J. OBrien Co Inc implemented Oracle NetSuite Commerce using Oracle NetSuite SuiteCommerce to establish a customer-facing eCommerce storefront. The deployment provisioned a storefront and merchandising layer, customer account and checkout workflows, and catalog management consistent with eCommerce functional patterns. For a 25 person professional services firm this implementation followed a hosted SuiteCommerce architecture to provide a lightweight public storefront aligned with the company website. Configuration focused on SuiteCommerce storefront themes, catalog and pricing configuration, and order capture workflows that reconcile with NetSuite commerce records to maintain unified customer and order data. Operational coverage extended across sales, marketing and customer service functions, with catalog governance and order handling centralized to a small internal team to manage listings, pricing and fulfillment routing. The implementation leverages Oracle NetSuite Commerce capabilities to keep commerce transactions and back-office record continuity within the NetSuite application footprint.
J. OBrien Co Inc CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
CRM CRM 2015 2015
Customer Experience CRM 2017 2017
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
J. OBrien Co Inc IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at J. OBrien Co Inc

First Name Last Name Title Function Department Email Phone
Chief Executive Officer CXO Finance
Chief Information Officer CXO IT
Director of Sales Director Finance

Apps Being Evaluated by J. OBrien Co Inc Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from J. OBrien Co Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the J. OBrien Co Inc digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD J. OBrien Co Inc Technographics
J. OBrien Co Inc is a Professional Services organization based in United States, with around 25 employees and annual revenues of $3.0 million.
J. OBrien Co Inc operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Oracle NetSuite Commerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
J. OBrien Co Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Oracle.
J. OBrien Co Inc recently adopted applications including Microsoft 365 in 2021, Hubspot Marketing Automation in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates J. OBrien Co Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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