Alpharetta, 30009, GA,
United States
Jackson Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Jackson Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Jackson Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jackson Healthcare has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2021, Zoom for Audio Video and Web Conferencing in 2020, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jackson Healthcare is running and its propensity to invest more and deepen its relationship with Workday , Sterling Talent Solutions , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jackson Healthcare revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jackson Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, Jackson Healthcare implemented Workday Absence Management as a component of its enterprise Workday HCM program. The deployment addressed Absence and Leave Management needs alongside configured modules for Recruiting, Performance, HCM Core, and Learning, positioning Workday Absence Management to support centralized absence workflows and manager self-service.
Design and configuration work was led internally by the company Workday HCM lead, who managed configuration, testing, and the creation of custom applications. Workday Absence Management was configured with reporting and dashboard capabilities, and the team developed applications and reports for both manager reporting and HR reporting, while enhancing existing Workday apps to increase associate self-service.
Integrations and operational coverage included explicit coordination with payroll and talent systems to align absence and status workflows. The implementation connected absence processes to monthly and annual compliance reporting for HCMS, Payroll, and HRBP teams, and aligned with iCIMS recruiting metrics and UKG payroll processes where those systems supported HR operations.
Governance and rollout emphasized centralized configuration control and global training, the lead executed Global CCS and delivered training for Workday Absence to HR Business Partners, managers, talent acquisition teams, and company presidents. The program included design and execution of employee status change forms and the creation of total rewards statements to streamline HR workflows and maintain consistency across companies and leadership tiers.
Operational outcomes explicitly associated with the broader HCMS program included rapid conversion of paper forms to electronic processes during COVID and reduced HCMS inbox support time and ESR processing time to less than 4 hours. Jackson Healthcare Workday Absence Management therefore functions as the Absence and Leave Management layer within the companys Workday HCM footprint, supporting HR, payroll alignment, compliance reporting, and manager self-service.
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BackGround Screening | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Jackson Healthcare implemented Zoom for Audio Video and Web Conferencing. The deployment surfaces Zoom on the company website to provide embedded meeting access and web-based join points for external stakeholders and internal staff. Zoom is used to deliver real-time video sessions, web meetings, screen sharing, and meeting room entry directly from web pages, consistent with Audio Video and Web Conferencing functional workflows.
Configuration emphasis is on website embedding and meeting provisioning, presenting join links and web meeting rooms alongside service and contact content. Operational coverage targets both client-facing interactions and internal collaboration across clinical, administrative, and recruiting functions, with centralized controls for meeting creation, participant access, and content sharing to align governance and usage policies with web publishing practices.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Jackson Healthcare implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution embedded on its public website. The deployment uses Adobe Acrobat Sign to capture web-based electronic signatures and to initiate API-driven signing flows, leveraging the application’s envelope management, signer authentication, template management, and audit trail capabilities commonly found in the Digital Signing category.
The implementation is scoped to website-facing signature capture and form-to-sign workflows, with Adobe Acrobat Sign configured for embedded signing on web pages and server-side document initiation from site forms. Governance emphasis focused on standardizing signing templates, retaining audit logs for compliance, and defining web-based signing processes to centralize electronic signature capture without explicit integrations to other enterprise systems.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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