West Tennessee Healthcare
West Tennessee Healthcare Technographics
West Tennessee Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Tennessee Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 West Tennessee Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Tennessee Healthcare has purchased the following applications: PayPal Venmo for Payment Processing in 2021, Alight Well for Benefits Administration in 2020, EPIC EHR for Electronic Health Record in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Tennessee Healthcare is running and its propensity to invest more and deepen its relationship with PayPal , Alight Solutions , TNETIC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Tennessee Healthcare revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Tennessee Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Tennessee Healthcare Tech Stack and Enterprise Applications
West Tennessee Healthcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Venmo | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, West Tennessee Healthcare implemented PayPal Venmo on its website to add mobile wallet acceptance within its Payment Processing stack. The deployment focused on web-facing payment flows, embedding PayPal Venmo as an online payment option for consumers interacting with the public site.
The implementation configured the PayPal Venmo client SDK in the site frontend and paired that with server-side payment token handling and order capture logic. Standard Payment Processing capabilities were mapped into the build, including client-side payment button rendering, tokenization for secure payment data exchange, and server-side verification and webhook event handling to record transaction state.
Operational ownership was aligned with web operations and the health system billing and finance teams, with governance extended to payment acceptance policies and integration testing protocols. PayPal Venmo integration centralized mobile wallet checkout on the website, and the architecture emphasized minimizing merchant PCI scope through tokenization and hosted payment components.
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West Tennessee Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alight Solutions | Legacy | Alight Well | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, West Tennessee Healthcare partnered with Alight Solutions to deploy Alight Well as its centralized benefits platform. The engagement was executed to upgrade benefits technology, consolidate benefits on a single platform and run an improved active enrollment across the organization.
The implementation centered on Alight Well modules for benefits administration and Benefits Guidance, configured to support enrollment workflows, eligibility management and participant-facing guidance. The deployment emphasized year round engagement and digital wellbeing capabilities consistent with Alight Well, aligning administration, guidance and communication capabilities in one application.
The work addressed HR/benefits, United States functions including benefits enrollment workflows and benefits operations owned by HR and benefits teams. Configuration and process changes focused on consolidating plan configuration, enrollment event handling and guidance delivery to employees across the health system.
Governance was structured around benefits operations and HR process owners to manage enrollment cadence, eligibility rules and ongoing guidance, and rollout sequencing prioritized the active enrollment window. West Tennessee Healthcare ran an improved active enrollment using Alight Solutions technology, leveraging Alight Well to centralize administration and participant guidance.
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 |
|
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Time and Attendance | HCM |
|
2023 | 2023 |
|
West Tennessee Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | Nordic Consulting Partners | 2023 | 2024 |
In 2023 West Tennessee Healthcare began a migration to EPIC EHR with Nordic Consulting Partners contracted to support the program. The implementation launched July 13, 2023 and is organized as a 15 month project targeting an October 2024 go-live for the Electronic Health Record deployment across the regional system.
The EPIC EHR implementation covers clinical and administrative modules and is being configured to support inpatient clinical workflows, billing, registration, scheduling, patient accounting, and reporting. Project scope includes configuration of clinical documentation and order entry workflows consistent with an enterprise Electronic Health Record, plus oversight of a concurrent Oracle Health update required for regulatory compliance.
Nordic is coordinating integrations across 21 applications that span Oracle Health, Epic, and third party programs, providing interface orchestration and technical staffing to maintain continuity across patient access, clinical systems, and revenue functions. Operational coverage explicitly targets clinical departments, registration and scheduling teams, billing and patient accounting functions, and centralized reporting operations for the system that serves the Jackson Tennessee region and its service area.
Governance for the rollout includes Nordic resourcing to augment West Tennessee Healthcare IT, consultants comprising about 20 percent of the health systems IT analyst staff and embedding into existing teams to manage cutover activity and stabilization. The program emphasizes a business continuity approach to minimize downtime and disruptions during transition, with consultants responsible for reporting deliverables and managing the Oracle Health update required for compliance.
The arrangement positions Nordic to support West Tennessee Healthcares current IT portfolio while the EPIC EHR implementation proceeds, supplying clinical experience and technical resources to fill internal staffing gaps and sustain operations during the migration. Project communications and coordination are organized to protect patient safety and clinician workflow continuity as the system moves to the new Electronic Health Record platform.
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West Tennessee Healthcare Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Analytics and BI | Analytics and BI |
|
2017 | 2017 |
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West Tennessee Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
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West Tennessee Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
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Web Content Management | Content Management |
|
2016 | 2016 |
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West Tennessee Healthcare eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
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West Tennessee Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
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West Tennessee Healthcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
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West Tennessee Healthcare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2018 | 2018 |
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West Tennessee Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at West Tennessee Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by West Tennessee Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Tennessee Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Tennessee Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD West Tennessee Healthcare Technographics
West Tennessee Healthcare is a Healthcare organization based in United States,
with around 7000 employees and annual revenues of $1.60 billion.
West Tennessee Healthcare operates a diverse technology stack with applications such as
PayPal Venmo, Alight Well and EPIC EHR,
covering areas like Payment Processing, Benefits Administration and Electronic Health Record.
West Tennessee Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Alight Solutions and Epic Systems.
West Tennessee Healthcare recently adopted applications including
TNETIC i-Attend in 2023, EPIC EHR in 2023 and WooCommerce in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Tennessee Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Tennessee Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Tennessee Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.