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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Jacksonville Fire Department, Arkansas Tech Stack and Enterprise Applications

Jacksonville Fire Department, Arkansas CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CivicPlus Legacy CivicEngage Citizen Engagement CRM n/a 2015 2015
In 2015, Jacksonville Fire Department, Arkansas deployed CivicEngage on its public website to support Citizen Engagement. The CivicEngage implementation was provisioned as the department's public-facing content and engagement layer, consolidating news, alerts, resource pages and community notices under the CivicEngage platform. The deployment targeted the Jacksonville Fire Department website and other public digital channels, aligning the application with municipal communications and emergency information workflows. CivicEngage was configured to deliver core Citizen Engagement capabilities, including content management, event and calendar publishing, subscription-based notifications and web forms for information requests, consistent with typical citizen engagement functional workflows. Operational ownership rested with department content authors and editors who managed publishing cadence and public notices, establishing an editorial governance model and routine approval steps for published materials. The implementation focused on standardizing online citizen interactions and public information delivery through CivicEngage.
Citizen Engagement CRM 2020 2020
Jacksonville Fire Department, Arkansas ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2018 2018
In 2018 Jacksonville Fire Department, Arkansas deployed Microsoft Azure Monitor to provide Application Performance Management for its public-facing website. The deployment focused on cloud-hosted telemetry and diagnostics, with instrumentation added to the website to capture performance metrics, request traces, logs, and availability signals consistent with APM workflows. Architecture and operational scope centered on a lightweight Azure Monitor footprint that consolidated metrics and logs into cloud dashboards for ongoing visibility. Functional capabilities implemented include real-user and synthetic monitoring style telemetry collection, centralized log aggregation, alerting and dashboarding for IT operations, and configuration of performance counters and diagnostic traces to support web service continuity. Governance was oriented to operational monitoring, with thresholds and alert rules configured to route notifications to the department’s operational staff, and monitoring artifacts retained in Azure Monitor for troubleshooting and trend analysis.
Incident Management ITSM 2018 2018
Jacksonville Fire Department, Arkansas IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2014 2014
In 2014 Jacksonville Fire Department, Arkansas implemented GoDaddy to host its public web presence. GoDaddy is used as the Application Hosting and Computing Services provider for the department page on the cityofjacksonville.net domain. The deployment leverages GoDaddy hosting capabilities including domain registration, DNS management, web hosting and the provider control panel to publish informational content and departmental contact resources. Configuration centers on managed hosting for static and basic dynamic pages, site file management and DNS provisioning consistent with Application Hosting and Computing Services. Operational scope is limited to the Jacksonville Fire Department web pages on the municipal site, supporting public information and contact functions for the city of Jacksonville, United States. Governance is exercised through municipal account-level administration and departmental content controls, with site updates and billing managed by city administration via the GoDaddy control panel.
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Jacksonville Fire Department, Arkansas

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Jacksonville Fire Department, Arkansas Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jacksonville Fire Department, Arkansas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jacksonville Fire Department, Arkansas digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jacksonville Fire Department, Arkansas Technographics
Jacksonville Fire Department, Arkansas is a Government organization based in United States, with around 52 employees and annual revenues of $14.0 million.
Jacksonville Fire Department, Arkansas operates a diverse technology stack with applications such as CivicEngage, Microsoft Azure Monitor and GoDaddy, covering areas like Citizen Engagement , Application Performance Management and Application Hosting and Computing Services.
Jacksonville Fire Department, Arkansas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CivicPlus, Microsoft and GoDaddy.
Jacksonville Fire Department, Arkansas recently adopted applications including Granicus govDelivery in 2020, Microsoft Azure Monitor in 2018 and Adashi FirstResponse MDT in 2018, highlighting its ongoing modernization strategy.
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Our research team continuously updates Jacksonville Fire Department, Arkansas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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