Jacksonville, 36265, AL,
United States
Jacksonville State University Technographics
Jacksonville State University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jacksonville State University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Jacksonville State University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jacksonville State University has purchased the following applications: PageUp ATS for Applicant Tracking System in 2011, Ellucian Clear Cost for Student Information in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jacksonville State University is running and its propensity to invest more and deepen its relationship with PageUp , Ellucian , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jacksonville State University revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jacksonville State University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jacksonville State University Tech Stack and Enterprise Applications
Jacksonville State University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Jacksonville State University deployed PageUp ATS on its public website to centralize candidate intake and job posting. PageUp ATS serves as the university's Applicant Tracking System for HR and talent acquisition, supporting recruitment workflows across campus.
The PageUp ATS implementation emphasizes core Applicant Tracking System capabilities, including career site management and job posting, candidate application intake, workflow-based applicant tracking, and reporting dashboards. Configuration supports requisition creation, candidate status progression, hiring manager review queues, and automated applicant communications consistent with standard ATS functional modules.
The deployment is integrated with the university careers pages on jsu.edu, hosting job listings and candidate submission forms directly on the public website. Operational coverage includes central HR recruiters and hiring managers across Jacksonville State University, supporting faculty and staff recruitment processes.
Governance centered on role-based access for HR administrators and hiring managers, with structured approval stages and process controls implemented within PageUp ATS. The implementation positioned PageUp ATS as the primary Applicant Tracking System for Jacksonville State University, aligning system workflows with campus hiring procedures.
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Jacksonville State University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Clear Cost | Student Information | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Jacksonville State University implemented Ellucian ClearCost as part of the CampusLogic product set to streamline financial aid and net price communications. The Student Information deployment combined Ellucian ClearCost with StudentForms and VirtualAdvisor, targeting prospective and current students in the United States.
The implementation configured Ellucian ClearCost to deliver net price estimates and personalized cost communications, while StudentForms provided document intake and forms automation, and VirtualAdvisor supplied self service guidance and communications automation. Functional capabilities emphasized automated eligibility screening, rules based communications workflows, document management, and a student facing self service experience consistent with Student Information solutions.
Operational scope centered on the financial aid office and enrollment management workflows, and the deployment affected admissions touchpoints that communicate net price and aid next steps. The project aligned the CampusLogic product set with institutional student service workflows to reduce manual processing and centralize financial aid communications.
Governance and rollout emphasized configuration led deployment and workflow redesign within financial aid operations, with process standardization for form intake and automated advisor interactions. Training and procedural updates were applied to financial aid staff to operationalize the new Student Information capabilities and support the new self service channels.
The implementation drove rapid operational improvements, Ellucian reports a 400 percent year over year increase in financial aid processing within one month and a 90 percent decrease in student visits to the financial aid office at payment deadline. These outcomes reflect changes in processing throughput and front line service demand as reported by the vendor.
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Jacksonville State University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Jacksonville State University deployed Microsoft 365 as its Collaboration platform and explicitly uses Microsoft 365 on its public website. Microsoft 365 provides cloud hosted email, document collaboration, real time coauthoring, and productivity applications for faculty, staff, and students across the university. The deployment spans administrative departments and academic units and is managed by the central campus IT organization.
Microsoft 365 is configured to support core Collaboration capabilities including SharePoint based file storage, Exchange email and calendaring, and Teams style synchronous communication and meetings. The suite is surfaced on the university website to support embedded content and campus facing collaboration touchpoints, while tenant administration, user provisioning, access controls, and compliance related configurations are governed by central IT. Operational coverage focuses on academic collaboration, administrative communication, and student services across the campus.
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Jacksonville State University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Jacksonville State University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Jacksonville State University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Jacksonville State University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jacksonville State University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-01 | Jacksonville State University | Evaluated | HubSpot | Hubspot CRM | CRM | CRM |
| 2026-01-07 | Jacksonville State University | Evaluated | Epoch | Epoch Payments | Payment Processing | ERP |
| 2025-05-17 | Jacksonville State University | Evaluated | CCBill | CCBill | Payment Processing | ERP |
| 2025-01-22 | Jacksonville State University | Evaluated |
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Earned Wage Access | HCM |