JackThreads
568 Broadway,
NY, 10012, NY,
United States
NY, 10012, NY,
United States
1 800-636-5225
Consumer Packaged Goods
JackThreads Technographics
JackThreads Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JackThreads and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 JackThreads employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JackThreads has purchased the following applications: PayPal Enterprise for Payment Processing in 2018, Signifyd for eCommerce Fraud Protection in 2017, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JackThreads is running and its propensity to invest more and deepen its relationship with PayPal , Block (ex Square, Inc) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JackThreads revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JackThreads intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JackThreads Tech Stack and Enterprise Applications
JackThreads ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, JackThreads deployed PayPal Enterprise on its website. The deployment positioned PayPal Enterprise as the primary Payment Processing gateway for online checkout and consumer payments. Operational scope covered ecommerce checkout and merchant payment acceptance for JackThreads' United States consumer business.
PayPal Enterprise was configured to process card and PayPal wallet transactions, perform tokenization for saved payment instruments, and execute authorize and capture flows via PayPal Enterprise APIs. The integration embedded PayPal Enterprise into the site checkout flow, combining client side payment widgets with backend API calls to the payment gateway. Governance emphasized payment acceptance controls and standard fraud and chargeback handling workflows aligned with Payment Processing operations.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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JackThreads eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Signifyd | Legacy | Signifyd | eCommerce Fraud Protection | eCommerce | n/a | 2017 | 2017 |
In 2017 JackThreads implemented Signifyd as its eCommerce Fraud Protection solution on its website, embedding real-time fraud screening into the online checkout flow. The deployment was focused on the JackThreads consumer packaged goods storefront in the United States and linked order acceptance to Signifyd decisioning at point of sale.
The Signifyd implementation configured core capabilities typical of eCommerce Fraud Protection, including real-time order scoring, automated decisioning rules, risk labeling, and an order review queue for manual investigation. Site instrumentation was used to transmit order and customer signals to Signifyd and to receive back allow, decline, or review outcomes, with decision webhooks used to gate order authorization and fulfillment processes.
Operational coverage included e-commerce operations, payments, customer service, and loss prevention workflows, with governance established around case assignment and review SLAs for flagged orders. The Signifyd deployment was integrated into JackThreads order processing and review workflows, with structured escalation for disputed chargebacks and operational controls to route contested orders into manual investigation queues.
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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JackThreads CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, JackThreads deployed Zendesk Service as its Customer Support solution, embedding Zendesk Service on its website to capture customer inquiries directly from the ecommerce storefront. The implementation centralized the company's customer support function for online orders and site visitors.
Configuration emphasized core ticketing, an on-site web support widget and support forms, a public knowledge base for self service, automation using triggers and macros, and role based agent interfaces for case management. Zendesk Service was configured to intake inbound tickets, categorize issues, and apply routing and priority rules through automation and saved views. These capabilities align with Customer Support workflows for case intake, triage, and resolution.
The deployment integrated with the JackThreads website via the embedded web widget and support forms to create tickets and capture customer context, supporting the ecommerce customer service team in the United States. Operational coverage focused on customer service and order support workflows rather than HR or IT functions.
Governance centered on establishing agent roles, escalation policies, and documented support workflows to standardize responses and handoffs across the support organization. Rollout details are limited to the website based deployment and internal agent adoption.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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JackThreads PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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JackThreads IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at JackThreads
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder | CXO | Finance | |
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Director of Commerce Operations | Director | Finance | |
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Director of Buying | Director | Procurement | |
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Apps Being Evaluated by JackThreads Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JackThreads IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JackThreads digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD JackThreads Technographics
JackThreads is a Consumer Packaged Goods organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
JackThreads operates a diverse technology stack with applications such as
PayPal Enterprise, Signifyd and Zendesk Service,
covering areas like Payment Processing, eCommerce Fraud Protection and Customer Support.
JackThreads has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Signifyd and Zendesk.
JackThreads recently adopted applications including
Awin Affiliate Marketing in 2021, Apple Pay in 2020 and Privy Email in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JackThreads’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JackThreads’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JackThreads technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.