Jakes Fireworks
1500 E 27th Terrace,
Pittsburg, 66762, KS,
United States
Pittsburg, 66762, KS,
United States
1 620-231-2264
Retail
Jakes Fireworks Technographics
Jakes Fireworks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jakes Fireworks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Jakes Fireworks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jakes Fireworks has purchased the following applications: Sage 100 Advanced for ERP Financial in 2010, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jakes Fireworks is running and its propensity to invest more and deepen its relationship with Sage , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jakes Fireworks revenues, which have grown to $949.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jakes Fireworks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jakes Fireworks Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 Advanced | ERP Financial | ERP Financial Management | n/a | 2010 | 2005 |
In 2010, Jakes Fireworks implemented Sage 100 Advanced as its ERP Financial application. The deployment targeted core finance and payroll operations within a U.S. retail organization of 3,500 employees and $949,000,000 in revenue, with explicit operational responsibility for administering a 500 employee, $6 million annual payroll.
The Sage 100 Advanced configuration centered on payroll processing and tax compliance capabilities, including quarterly filing workflows for federal 940 and 941 forms, multiple state employer tax returns, state unemployment quarterly filings, and year-end W2 documentation. Functional workstreams also covered retirement program contribution administration and the determination of payroll tax law requirements when entering new sales or employment markets, reflecting integrated payroll and compliance control points under the ERP Financial implementation.
Operational coverage included hands-on payroll administration, ongoing tax filing execution, and benefits contribution submissions, with responsibilities extending to HR and finance process orchestration. Administration and support tasks also encompassed maintenance of the companys full life cycle Enterprise Resource Planning application, Sage MAS 200, indicating parallel ERP stewardship and continuity of financial application support during the Sage 100 Advanced program.
Governance activities emphasized recurring compliance workflows, quarter and year-end reporting cadence, and the institutionalization of payroll tax determination for market expansion, connecting payroll, tax, and finance functions. Sage 100 Advanced was used to consolidate these ERP Financial controls, while ongoing support of Sage MAS 200 preserved historical ERP continuity and operational resilience.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Jakes Fireworks implemented Zendesk Chat on their website. The deployment uses Zendesk Chat within the Chatbots and Conversational AI category to provide a site-embedded customer-facing chat widget for online shoppers on the Jakes Fireworks website.
Configuration leverages core conversational capabilities typical of the category, including a web chat widget, proactive messaging triggers, canned responses, real-time agent chat interfaces, and session transcript capture for agent review. Operational scope centers on customer service and online retail support, with agent routing and scripted response workflows configured to handle product inquiries, order questions, and basic troubleshooting. Governance focuses on chat handling workflows and response templates to align customer support and e-commerce teams, ensuring consistent handling of web-initiated conversations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Jakes Fireworks implemented Microsoft 365 as its Collaboration platform. The deployment was scoped to support the retailer's corporate operations and merchandising teams across the United States, covering approximately 3,500 employees and centralized office functions.
Microsoft 365 was provisioned to deliver core collaboration workloads including hosted email, real time meetings and chat, a corporate intranet and document libraries, and endpoint file sync and sharing. The implementation leverages Microsoft 365 applications such as Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams and the Office productivity suite to enable content collaboration, internal communication, and document lifecycle management.
Configuration emphasized centralized tenant administration and identity aligned access controls for employee authentication and application provisioning, with settings tuned for mobile and remote access to support retail store managers and corporate staff. Public site evidence indicates Microsoft 365 artifacts are present on the jakesfireworks.com website, reflecting tenancy or script level usage linked to the company collaboration footprint.
Governance and operational workflows were organized around tenant level administration, role based access and mailbox and site provisioning processes, with retention and compliance configurations to standardize content governance across departments such as merchandising, marketing and corporate finance. Jakes Fireworks Microsoft 365 Collaboration supports internal communications and document management across the organization.
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jakes Fireworks
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Jakes Fireworks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jakes Fireworks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jakes Fireworks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jakes Fireworks Technographics
Jakes Fireworks is a Retail organization based in United States,
with around 3500 employees and annual revenues of $949.0 million.
Jakes Fireworks operates a diverse technology stack with applications such as
Sage 100 Advanced, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Jakes Fireworks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Zendesk and Microsoft.
Jakes Fireworks recently adopted applications including
Zendesk Service in 2020, Wingify VWO in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jakes Fireworks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jakes Fireworks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jakes Fireworks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.