AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

James Frew Tech Stack and Enterprise Applications

James Frew HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy Forms/Email Based ATS Applicant Tracking System HCM n/a 2016 2016
Payroll HCM 2016 2016
James Frew ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
simPRO Group Legacy simPRO Field Service Management Field Service Management ERP Services and Operations n/a 2023 2023
In 2023 James Frew deployed simPRO Field Service Management to support Field Service Management across its manufacturing and service operations. The deployment is associated with the company website, indicating customer-facing access to service scheduling and job intake while aligning with James Frew’s UK operations and a workforce of approximately 400 employees. The implementation of simPRO Field Service Management was configured to address core field service workflows typical of the category, including scheduling and dispatch, mobile workforce enablement for technicians, job management and work order tracking, quoting and invoicing, and parts inventory control. Configuration emphasis was placed on operational modules that connect office-based scheduling with field execution, and on mobile data capture to standardize service records and job completion workflows. The solution is surfaced on the company website to streamline customer service requests and to provide a digital entry point for service bookings, with the application bridging customer intake, back office scheduling, and field technician execution. Governance adjustments focused on centralizing scheduling processes and formalizing digital work order lifecycles, improving coordination between customer service, operations, and field teams while preserving traceability of jobs within simPRO Field Service Management.
James Frew Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020 James Frew implemented Microsoft 365 as its primary Collaboration platform. The deployment is cited as in use on the company website and was provisioned for the UK-based manufacturer which employs approximately 400 staff, establishing Microsoft 365 as the central collaboration and productivity layer for the organization. The Microsoft 365 implementation centers on core Microsoft 365 services, including Exchange Online for corporate email, Microsoft Teams for real-time meetings and chat, SharePoint for intranet and document management, OneDrive for personal file sync, and Azure Active Directory for identity and access management. Configuration and operational structure emphasize tenant-level administration, role-based access control, and standard collaboration governance such as retention and external sharing policies, supporting business functions across manufacturing operations, engineering, commercial and corporate teams.
Collaboration Collaboration 2021 2021
James Frew eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
James Frew CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2023 2024
Marketing Automation CRM 2020 2020
James Frew TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
James Frew IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at James Frew

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by James Frew Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from James Frew IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the James Frew digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD James Frew Technographics
James Frew is a Manufacturing organization based in United Kingdom, with around 390 employees and annual revenues of $46.0 million.
James Frew operates a diverse technology stack with applications such as Forms/Email Based ATS, simPRO Field Service Management and Microsoft 365, covering areas like Applicant Tracking System, Field Service Management and Collaboration.
James Frew has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications, simPRO Group and Microsoft.
James Frew recently adopted applications including simPRO Field Service Management in 2023, Descartes Customer Engagement in 2023 and Amazon EC2 in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of James Frew’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates James Frew’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete James Frew technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.