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Japan Airport Terminal Co. Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LaKeel Legacy LaKeel BI Analytics and BI Analytics and BI n/a 2014 2014
In 2014 Japan Airport Terminal Co. implemented LaKeel BI to centralize customer experience and operational reporting at Haneda Airport in Japan. LaKeel BI serves as the company’s Analytics and BI platform, providing dashboarding, reporting, and analytics capabilities tailored to airport operations and passenger experience measurement. The deployment emphasizes operational dashboards and customer experience dashboards, and Japan Airport Terminal Co. recently adopted the LaKeel BI Concierge AI feature to aggregate and summarize large volumes of customer feedback for faster action. LaKeel BI Concierge AI is used to automate feedback consolidation and produce summarized insight outputs that feed into the dashboard layer for CX teams. Operational coverage is focused on Haneda Airport and spans customer experience and operations functions within the airport organization, with sustained usage reported over 10 years. Governance has been iterative, maintaining continuous platform usage while adding Concierge AI capabilities, and the case study notes that the deployment has reduced time-to-insight for customer experience teams.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, Japan Airport Terminal Co. deployed Amazon EC2 to host its public website, leveraging Application Hosting and Computing Services to provide scalable virtual compute for web delivery and online customer interaction. The implementation uses Amazon EC2 virtual servers as the primary compute layer for the website, with instance lifecycle management, operating system level control, and standard compute orchestration patterns applied to support web application processes. Operational configuration focuses on compute provisioning, capacity adjustment, network segmentation and access controls typical of Application Hosting and Computing Services, with monitoring and instance management integrated into IT operations for the site. This deployment impacts web operations and IT infrastructure teams, and is governed through standard operational practices such as access control, patch and configuration management, and runbook-driven incident response while retaining Amazon EC2 as the named application platform.
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Japan Airport Terminal Co.
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Japan Airport Terminal Co. Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Japan Airport Terminal Co. Technographics

Japan Airport Terminal Co. is a Transportation organization based in Japan, with around 2729 employees and annual revenues of $495.7 million.

Japan Airport Terminal Co. operates a diverse technology stack with applications such as LaKeel BI and Amazon EC2, covering areas like Analytics and BI and Application Hosting and Computing Services.

Japan Airport Terminal Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LaKeel and Amazon Web Services (AWS).

Japan Airport Terminal Co. recently adopted applications including Amazon CloudFront in 2022, Cloudflare CDN in 2021 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.

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