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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

JCPenney
Location
6501 Legacy Dr,
Plano, 75024, TX,
United States
Website
https://www.jcpenney.com/
Phone
1 972-431-1000
Artw industry
Retail
Employee
Revenue

JCPenney Technographics

JCPenney Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by JCPenney and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 JCPenney employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that JCPenney has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, HireClix for Candidate Relationship Management in 2021, Oracle Retail (ex Retek) for Retail Management in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems JCPenney is running and its propensity to invest more and deepen its relationship with Oracle , Klarna , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing JCPenney revenues, which have grown to $5.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JCPenney intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

JCPenney Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2013 2013
ERP Financial ERP Financial Management 2016 2016
Expense Management ERP Financial Management 2018 2018
Payment Processing ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HireClix Legacy HireClix Candidate Relationship Management HCM n/a 2021 2021
In 2021, JCPenney implemented HireClix as its Candidate Relationship Management application to centralize recruitment marketing and candidate engagement. The deployment focused on using HireClix to coordinate multi-channel sourcing and employer brand campaigns across social platforms, job boards, and programmatic ad channels, bringing recruitment marketing under a single Candidate Relationship Management workflow. HireClix was configured to support core Candidate Relationship Management capabilities including candidate database and segmentation, campaign orchestration, nurture sequences, content scheduling, and campaign reporting. Configuration emphasized content calendar management and creative asset coordination, enabling synchronized social and job-board campaigns and automated candidate outreach driven by segmented talent pools. The implementation integrated HireClix with external marketing and recruitment channels explicitly mentioned in operational notes, including social platforms and ad systems used for Facebook, Instagram, Spotify, LinkedIn, Google Ads, and job boards such as Indeed, Glassdoor, and ZipRecruiter, and it leveraged ATS data to inform campaign targeting and reporting. Operational coverage extended across talent acquisition and digital marketing teams, with HireClix serving as the central system for advertising execution and applicant volume tracking. Governance was operationalized through standardized content calendars, campaign approval workflows, and budget management controls that directed geo-targeting and performance-based spend. Reported outcomes in operational notes included increased brand visibility and boosted engagement, with campaign-level reporting using applicant volume and spend efficiency to refine recruitment advertising strategies.
Employee Experience HCM 2017 2017
Employee Self Service HCM 2019 2019
Performance and Goal Management, Employee Recognition and Rewards Management HCM 2017 2017
Recruiting Chatbot HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2013 2013
Time and Attendance HCM 2014 2014
Workforce Management HCM 2014 2014
Workforce Scheduling HCM 2014 2014
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail (ex Retek) Retail Management ERP Services and Operations n/a 2012 2012
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2013 2013
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2016 2016
Shipping Management eCommerce 2018 2018
Shipping Management eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2005 2005
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fashion PLM PLM and Engineering 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Digital Workspace IaaS 2017 2017
Servers, Storage and Networking IaaS 1983 1983
IT Decision Makers and Key Stakeholders at JCPenney
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by JCPenney Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD JCPenney Technographics

JCPenney is a Retail organization based in United States, with around 50000 employees and annual revenues of $5.40 billion.

JCPenney operates a diverse technology stack with applications such as Oracle NetSuite ERP, HireClix and Oracle Retail (ex Retek), covering areas like ERP Financial, Candidate Relationship Management and Retail Management.

JCPenney has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and HireClix.

JCPenney recently adopted applications including USPS Click-N-Ship in 2022, Klarna Payments in 2021 and PayPal Enterprise in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of JCPenney’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates JCPenney’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete JCPenney technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.