JCPenney
Location
6501 Legacy Dr,
Plano, 75024, TX,
United States
Website
https://www.jcpenney.com/
Phone
1 972-431-1000
Artw industry
Retail
Employee
Revenue

JCPenney Technographics

JCPenney Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by JCPenney and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 JCPenney employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that JCPenney has purchased the following applications: Oracle Endeca for Analytics and BI in 2013, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems JCPenney is running and its propensity to invest more and deepen its relationship with Oracle , Lumen Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing JCPenney revenues, which have grown to $5.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JCPenney intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

JCPenney Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Oracle Legacy Oracle Endeca Analytics and BI Analytics and BI n/a 2013 2013
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Lumen Technologies Legacy Lumen Cloud (ex CenturyLink) Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
Digital Workspace IaaS 2017 2017
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2020 2020
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Candidate Relationship Management HCM 2021 2021
Employee Experience HCM 2017 2017
Performance and Goal Management, Employee Recognition and Rewards Management HCM 2017 2017
Recruiting Chatbot HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2013 2013
Time and Attendance HCM 2014 2014
Workforce Management HCM 2014 2014
Workforce Scheduling HCM 2014 2014
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Content Management Content Management 2018 2018
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Customer Analytics CRM 2005 2005
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2013 2013
ERP Financial ERP Financial Management 2016 2016
Expense Management ERP Financial Management 2018 2018
Payment Processing ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2021 2021
PLM and Engineering
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Fashion PLM PLM and Engineering 2017 2017
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Personalization and Product Recommendations eCommerce 2016 2016
Shipping Management eCommerce 2018 2018
Shipping Management eCommerce 2022 2022
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Retail Management ERP Services and Operations 2012 2012
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Robotic Process Automation PaaS 2016 2016
IT Decision Makers and Key Stakeholders at JCPenney
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by JCPenney Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD JCPenney Technographics

JCPenney is a Retail organization based in United States, with around 50000 employees and annual revenues of $5.40 billion.

JCPenney operates a diverse technology stack with applications such as Oracle Endeca, Lumen Cloud (ex CenturyLink) and Cisco Webex Meetings, covering areas like Analytics and BI, Application Hosting and Computing Services and Audio Video and Web Conferencing.

JCPenney has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Lumen Technologies and Cisco Systems.

JCPenney recently adopted applications including USPS Click-N-Ship in 2022, HireClix in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of JCPenney’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates JCPenney’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete JCPenney technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.