AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Jeff Field & Associates Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP Financial Management n/a 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ngage Live Legacy Ngage Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Jeff Field & Associates implemented Ngage Live Chat, deploying Ngage Live Chat as a Chatbots and Conversational AI solution to support legal client intake and website lead generation for its United States bankruptcy practice. The deployment was delivered as a SaaS website chat widget and went live the same year according to vendor case materials, positioning the application as the primary digital intake channel on the firm website. Ngage Live Chat was configured to capture structured intake information through conversational workflows, automate initial client screening questions, and surface qualified leads to the firm for follow up. The implementation leveraged category-aligned capabilities such as adaptive conversation flows, lead capture forms, and session-based context management to convert anonymous website visitors into contactable prospects. Operational coverage emphasized the firm website and front-office intake function for the bankruptcy practice, routing captured lead data into the firm intake process via email and webhook style delivery methods rather than replacing core back office systems. Governance changes focused on formalizing digital intake ownership within the front-office team, establishing response SLAs for chat-originated leads, and incorporating chat transcripts into case intake records. Vendor case material reports that website leads reportedly tripled after the Ngage Live Chat deployment, a result cited in the firm level case study and testimonial. The narrative ties Jeff Field & Associates to the Ngage Live Chat Chatbots and Conversational AI use for legal client intake and lead generation, with the implementation emphasizing SaaS delivery, conversational intake configuration, and operational adjustments to handle increased inbound demand.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2011 2011
Web Content Management Content Management 2016 2016
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2011 2011
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2014 2014
Data Management Platform CRM 2015 2015
Data Management Platform CRM 2015 2015
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2014 2014
Tag Management CRM 2014 2014
Tag Management CRM 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
Cloud Storage IaaS 2013 2013
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2011 2011
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2013 2013
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at Jeff Field & Associates
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Jeff Field & Associates Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jeff Field & Associates Technographics

Jeff Field & Associates is a Professional Services organization based in United States, with around 15 employees and annual revenues of $2.0 million.

Jeff Field & Associates operates a diverse technology stack with applications such as Visa Authorize.Net, Ngage Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

Jeff Field & Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Ngage Live and Google.

Jeff Field & Associates recently adopted applications including Cloudflare CDN in 2025, Cloudflare Bot Management in 2025 and reCAPTCHA in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Jeff Field & Associates’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Jeff Field & Associates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Jeff Field & Associates technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.