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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Jellis Craig & Co Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ReHero AI Legacy ReHero Alex AI Chatbots and Conversational AI AI-Powered Application n/a 2021 2022
In 2021, Jellis Craig & Co deployed ReHero Alex AI, a Chatbots and Conversational AI application, as a 24/7 renter concierge to support property management and tenant communications across Australia. The deployment began as a pilot in partnership with Rental Heroes and ReHero AI to validate automated handling of common tenant queries before a broader rollout. ReHero Alex AI was configured to answer lease questions, rent queries and maintenance requests using scripted conversational flows and a centralized knowledge base, and to escalate complex cases to human property management staff. The implementation emphasized automated first touch resolution, continuous availability, and conversational routing as primary functional capabilities of the ReHero Alex AI solution. The rollout expanded from the pilot into an operational deployment across approximately 30 offices, covering property management teams and customer service functions. Integrations were operational in workflow and process terms, with the chatbot positioned as the primary tenant communications channel and responsible for routing unresolved issues to human agents for follow up. Governance followed a pilot then phased rollout model, with oversight on escalation handling and staff handover processes during adoption. The initiative was explicitly aimed at improving customer experience and reducing load on property management staff through a 24/7 AI enabled renter concierge.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pixel & Tonic Legacy Craft CMS Web Content Management Content Management n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Customer Support CRM 2018 2018
Marketing Analytics CRM 2017 2017
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Jellis Craig & Co
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Jellis Craig & Co Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jellis Craig & Co Technographics

Jellis Craig & Co is a Construction and Real Estate organization based in Australia, with around 7 employees and annual revenues of $1.0 million.

Jellis Craig & Co operates a diverse technology stack with applications such as ReHero Alex AI, Microsoft 365 and Craft CMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.

Jellis Craig & Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ReHero AI, Microsoft and Pixel & Tonic.

Jellis Craig & Co recently adopted applications including Amazon CloudFront in 2022, ReHero Alex AI in 2021 and Hotjar in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Jellis Craig & Co’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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