Jem and Fix Technographics
Jem and Fix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jem and Fix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Jem and Fix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jem and Fix has purchased the following applications: Microsoft 365 for Collaboration in 2021, Umbraco CMS for Web Content Management in 2019, QNTM Raptor Services Personalization for Personalization and Product Recommendations in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jem and Fix is running and its propensity to invest more and deepen its relationship with Microsoft , Umbraco , QNTM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jem and Fix revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jem and Fix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jem and Fix Tech Stack and Enterprise Applications
Jem and Fix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Jem and Fix implemented Microsoft 365 as its Collaboration platform. The Denmark based retail chain with 2,300 employees deployed Microsoft 365 to centralize employee collaboration and productivity across corporate and store operations.
The Microsoft 365 deployment emphasized core Collaboration capabilities, including Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, and OneDrive for business file sync and sharing. Configuration work aligned tenant level identity and access controls using Azure AD based authentication, mailbox and Teams policy templates, and SharePoint site templates organized around merchandising, store operations, and corporate functions.
Operational coverage extended across corporate headquarters and store locations in Denmark, supporting business functions such as merchandising, supply chain coordination, HR, and store operations. Jem and Fix references Microsoft 365 on their public website, indicating visible adoption and user access touch points. Governance was instituted through centralized tenant administration, role based access controls, and Teams and SharePoint naming and provisioning standards to manage information architecture and lifecycle within the Collaboration environment.
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Jem and Fix Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Jem and Fix implemented Umbraco CMS as their Web Content Management platform for the corporate website. The deployment positions Umbraco CMS as the central content layer powering jemogfix.dk.
Configuration uses Umbraco document types and templating to standardize page models, a centralized media library for image and asset management, and role based authoring controls to manage editorial access. Content workflows include staged publishing and versioning to support approvals and rollback. These functional capabilities align with common Web Content Management patterns of content authoring, templating, media management and governance.
Operational coverage focuses on the public facing website and the digital content needs of retail marketing and store communications in Denmark. The implementation consolidates content publication and presentation, enabling marketing teams to manage promotions, store information and product linked content through Umbraco CMS.
Governance and process configuration emphasize editorial roles, approval workflows and centralized asset control to reduce fragmentation of web content management. Umbraco CMS remains the single mentioned application handling web content for Jem and Fix.
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Jem and Fix eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QNTM | Legacy | QNTM Raptor Services Personalization | Personalization and Product Recommendations | eCommerce | n/a | 2016 | 2016 |
In 2016, Jem and Fix deployed QNTM Raptor Services Personalization on their website to enable personalized product discovery and recommendations. Jem and Fix implemented QNTM Raptor Services Personalization, a Personalization and Product Recommendations solution, to support online merchandising and marketing workflows on its ecommerce storefront. The implementation was centered on site level integration of recommendation endpoints and catalog mapping to surface relevant SKUs in category pages and product detail pages.
The deployment configured category aligned capabilities including behavioral segmentation, session based personalization, real time product recommendations, rule based merchandising controls, and content targeting tied to customer interactions. Operational ownership aligned with ecommerce and marketing teams who managed rule authoring, catalog feed alignment, and test orchestration for recommendation treatments. QNTM Raptor Services Personalization was instrumented on the public site to drive personalized product experiences without disclosed backend system integrations.
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Jem and Fix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Jem and Fix ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Jem and Fix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Jem and Fix
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jem and Fix Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jem and Fix IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jem and Fix digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jem and Fix Technographics
Jem and Fix is a Retail organization based in Denmark,
with around 2300 employees and annual revenues of $750.0 million.
Jem and Fix operates a diverse technology stack with applications such as
Microsoft 365, Umbraco CMS and QNTM Raptor Services Personalization,
covering areas like Collaboration, Web Content Management and Personalization and Product Recommendations.
Jem and Fix has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Umbraco and QNTM.
Jem and Fix recently adopted applications including
Microsoft Clarity in 2022, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jem and Fix’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jem and Fix’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jem and Fix technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.