Jindal Steel & Power
Jindal Centre 12, Bhikaiji Cama Place,
New Delhi, 110066,
India
New Delhi, 110066,
India
91 11 2618 8340
Manufacturing
Jindal Steel & Power Technographics
Jindal Steel & Power Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jindal Steel & Power and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21000 Jindal Steel & Power employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jindal Steel & Power has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Aria Grievance Management System for Complaint Management in 2014, MailChannels for Transactional Email in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jindal Steel & Power is running and its propensity to invest more and deepen its relationship with Google , Aria Telecom Solutions , MailChannels or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jindal Steel & Power revenues, which have grown to $6.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jindal Steel & Power intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jindal Steel & Power Tech Stack and Enterprise Applications
Jindal Steel & Power Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Jindal Steel & Power implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment supports Jindal Steel & Power, an India-based manufacturing company with approximately 21,000 employees, indicating an enterprise-focused rollout for corporate and operational collaboration.
Google Workspace (Formerly Google G-Suite) was configured to provide core Collaboration capabilities including Gmail for enterprise email, Google Drive for cloud storage, Docs and Sheets for collaborative authoring, Slides for presentations, Meet for video conferencing, and Calendar for scheduling. Administration was centralized through the Google Admin console with organizational units and role based access controls, and standard device management and security controls were applied to govern user access and data handling.
The implementation follows a cloud hosted SaaS architecture with centralized domain management and identity and access management controls consistent with Collaboration platforms. The presence of Google Workspace on the company website indicates use for corporate email routing and public facing contact channels, supporting cross functional workflows across corporate functions and business units.
Governance was structured around Google Workspace administrative policies, account provisioning and lifecycle controls, and document collaboration controls to manage information sharing. Operational rollout patterns emphasize centralized administration and policy enforcement to align user access, while collaboration workflows focus on real time editing, meeting orchestration, and shared file management across the enterprise.
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Jindal Steel & Power CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aria Telecom Solutions | Legacy | Aria Grievance Management System | Complaint Management | CRM | n/a | 2014 | 2015 |
In 2014, Jindal Steel & Power deployed Aria Grievance Management System from Aria Telecom Solutions to introduce Grievance Management / Complaint Management capabilities into its heavy-industry customer support environment in India. This linkage is inferred from Aria Telecom Solutions' published client listing that names Jindal Steel & Power, indicating delivery of telecom, call-center and complaint voice-logging solutions rather than from a published JSPL case study.
The Aria Grievance Management System implementation emphasized complaint intake and structured case lifecycle management, incorporating voice-logging from call-center telephony and modular complaint tracking typical of Grievance Management / Complaint Management applications. Configuration likely included role-based access controls for customer support personnel, automated escalation workflows for unresolved grievances, and operational reporting to maintain audit trails and queue management.
Operational coverage focused on customer support and complaint resolution functions across JSPL's heavy-industry support sites in India, with the solution positioned to interface with existing telephony and call-center infrastructure to capture voice evidence and logs. Governance activities aligned to the deployment included standardizing grievance handling processes and enforcing workflow-driven routing and escalation, with the implementation signal drawn from the vendor client listing rather than a direct JSPL implementation document.
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Tag Management | CRM |
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2025 | 2025 |
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Jindal Steel & Power PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailChannels | Legacy | MailChannels | Transactional Email | PaaS | n/a | 2025 | 2025 |
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Jindal Steel & Power IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Jindal Steel & Power CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Jindal Steel & Power Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2013 | 2013 |
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Video Security Cameras | Physical Security |
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2013 | 2013 |
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Video Surveillance System | Physical Security |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Jindal Steel & Power
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Jindal Steel & Power Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jindal Steel & Power IT executives and key decision makers. This section highlights Jindal Steel & Power's latest recorded technology evaluations, including Zycus Procurement for Procurement on 2025-10-15 and SAP HCM Payroll for Payroll on 2024-06-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jindal Steel & Power digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jindal Steel & Power Technographics
Jindal Steel & Power is a Manufacturing organization based in India,
with around 21000 employees and annual revenues of $6.70 billion.
Jindal Steel & Power operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Aria Grievance Management System and MailChannels,
covering areas like Collaboration, Complaint Management and Transactional Email.
Jindal Steel & Power has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Aria Telecom Solutions and MailChannels.
Jindal Steel & Power recently adopted applications including
Google Tag Manager in 2025, MailChannels in 2025 and OVHcloud in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jindal Steel & Power’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jindal Steel & Power’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jindal Steel & Power technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.