Jio
Building 4NA, Maker Maxity 1st floor Bandra Kurla Complex Bandra East,
Mumbai, 400051,
India
Mumbai, 400051,
India
91 22 3555 4094
Communications
Jio Technographics
Jio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90067 Jio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jio has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Instahyre Platform for Applicant Tracking System in 2022, SAP Enterprise Asset Management for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jio is running and its propensity to invest more and deepen its relationship with SAP , Instahyre , Nectar Infotel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jio revenues, which have grown to $13.47 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jio Tech Stack and Enterprise Applications
Jio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Jio implemented SAP S/4 HANA as its ERP Financial solution, replacing SAP ERP ECC 6.0. The deployment of SAP S/4 HANA at Jio targeted core finance and master data capabilities under the ERP Financial program and involved hands-on configuration and operational support from internal implementation team members.
The implementation work included creation and governance of master data, development of freight unit building rules, and configuration of user and role specific selection profiles. The SAP S/4 HANA configuration effort emphasized repeatable master data upload processes, with LSMW creation and execution used to migrate and maintain master records in line with business requirements.
Operational rollout centered on user enablement and ongoing support, with preparation of user manuals, end user training to accelerate adoption of the built processes, and a post go live support cadence to manage routine ticket resolution. Governance activities included role definition, selection profile controls, and structured handoff procedures to support finance and related operational teams while stabilizing the SAP S/4 HANA environment.
|
Jio HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instahyre | Legacy | Instahyre Platform | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Jio engaged with the Instahyre Platform to leverage Applicant Tracking System capabilities for enterprise hiring across India. Public event listings show Jio representation at an Instahyre forum on AI in recruitment, signaling organizational engagement around large scale campus and experienced hire programs.
Implementation signals point to use of core Instahyre Platform modules including talent sourcing, applicant tracking, candidate shortlisting, interview scheduling, and requisition management to manage volume hiring flows. Instahyre Platform usage is inferred to combine talent sourcing features for campus outreach with applicant tracking to centralize candidate profiles, status progression, and recruiter workflows.
Operational coverage centered on HR and talent acquisition functions, supporting campus recruitment cycles and experienced hire programs rather than a single site rollout. The Instahyre Platform deployment aligned with role based access for recruiting teams and hiring managers, candidate lifecycle management, and recruiter collaboration to operationalize sustained hiring waves.
Governance and process restructuring inferred from the engagement include centralizing requisition approval workflows, standardizing screening criteria for campus cohorts, and formalizing handoffs between sourcing teams and hiring managers. The narrative documents Jio, Instahyre Platform, Applicant Tracking System and talent acquisition workstreams without asserting specific integration partners or quantified outcomes.
|
|
|
|
|
Core HR | HCM |
|
2017 | 2017 |
|
|
|
|
|
Onboarding | HCM |
|
2017 | 2017 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2019 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2015 | 2015 |
|
|
|
|
|
Workforce Management | HCM |
|
2019 | 2019 |
|
Jio ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Jio implemented SAP Enterprise Asset Management as a greenfield mobility initiative to support field work order processing and material reservation within its operations, deploying the solution in the Enterprise Asset Management category. The program is identified as the JPW Mfield project and was delivered to enable mobile-first asset operations and transactional material handling.
SAP Enterprise Asset Management was configured to support core work order management and material reservation capabilities, with functional focus on mobile work order processing. The implementation environment included EHP7 for SAP ERP 6.0, and the project documented go live of mobility features for work order processing and material reservation.
The technical architecture combined Android mobile clients with a React JS user interface and Node JS services, creating a mobile application tier that interfaces with the SAP ERP environment on EHP7. Development and delivery were executed under Scrum using Azure DevOps, indicating continuous integration and sprint-based delivery of mobile and backend components.
Operational governance centered on agile sprint management through Azure DevOps, with the project led by an internal Senior Manager for SAP EAM, maintaining backlog prioritization and release coordination for field operations teams. The rollout emphasis was on mobility enablement for maintenance crews, aligning SAP Enterprise Asset Management configuration and mobile application workflows to established work order and material reservation processes.
|
Jio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Artificial Intelligence Marketing | AI-Powered Application |
|
2021 | 2021 |
|
Jio Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2021 | 2021 |
|
Jio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
Jio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2016 | 2016 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Jio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2015 | 2015 |
|
Jio PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geology and Seismic Data Processing | PLM and Engineering |
|
2018 | 2018 |
|
Jio TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2018 | 2018 |
|
Jio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Test Automation Platform | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Jio CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Network Detection and Response (NDR) | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Jio
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Asset Manager | Manager | Operations | |
|
|
|
Information Technology Asset Manager | Manager | IT | |
|
|
|
Operations Maintenance Manager | Manager | Finance | |
|
|
|
CEO | CXO | Finance | |
|
|
|
Operations Head | Director | Finance | |
|
|
|
Senior Manager ( Infrastructure Lead ) | Manager | IT | |
|
|
|
Vice President - IT | VP | IT | |
|
|
|
Chief Officer - Corporate Development | CXO | Finance | |
|
Apps Being Evaluated by Jio Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jio IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jio digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jio Technographics
Jio is a Communications organization based in India,
with around 90067 employees and annual revenues of $13.47 billion.
Jio operates a diverse technology stack with applications such as
SAP S/4 HANA, Instahyre Platform and SAP Enterprise Asset Management,
covering areas like ERP Financial, Applicant Tracking System and Enterprise Asset Management.
Jio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Instahyre.
Jio recently adopted applications including
Vehere NDR in 2023, Instahyre Platform in 2022 and Twilio Sendgrid in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.